YakChat

What YakChat is

YakChat brings business messaging into Microsoft Teams, Webex, browsers, and mobile apps. It handles SMS, MMS, WhatsApp Business Messaging, and RCS, with personal and shared inboxes, group messaging, scheduled messages, and out-of-office auto replies. The listed platforms are Android, iOS, web, Windows, and a browser extension. That extension works with Microsoft Edge and Google Chrome, and can start a chat when someone clicks a phone number on a website. Sign-in options include Microsoft 365, Webex, Okta, Google, and standard email login. YakChat lists connections to Microsoft Power Automate, Tango Extend, and SMS or CPaaS providers Bandwidth, Twilio, and Telnyx. It can archive messages to Microsoft Purview, Smarsh, Global Relay, Nuclei Cloud Archiving, email, Power Automate, webhooks, and AWS or Azure storage. YakChat states that it is SOC 2 Type II certified and HIPAA compliant. Its paid offering includes a 14-day free trial, and Professional includes text translation across 110 languages. MMS is supported in the USA and Canada; MMS Group Chat on Professional supports up to 10 participants, including the sender.

Who it suits

YakChat suits teams that want to manage business messages across collaboration tools, browsers, and mobile apps. It may also suit organizations that need shared inboxes, workflow automation, or message archiving to supported services.

Limits

The trial lasts 14 days. MMS Group Chat is available to US and Canadian users on Professional and supports up to 10 participants including the sender; MMS is not yet supported in the UK or Australia.

Getting started

1. Visit the YakChat website.
2. Start the 14-day free trial; no credit card is required.
3. Sign in through Microsoft 365, Webex, Okta, Google, or standard email.
4. Use the web or mobile apps, or add the browser extension for Edge or Chrome.

Verdict

Choose YakChat if your team needs business messaging in tools such as Microsoft Teams or Webex, with shared inboxes and archiving options. Look elsewhere if you need MMS in the UK or Australia, or if a free plan is essential.