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TextBox vs TXTImpact

Both stand on two-way sms software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

TextBox

Free trial AndroidiPhoneMac+2

Choose TextBox if your business wants shared two-way texting on an eligible business number, with team tools and contact organization. Look elsewhere if you need mobile-number or short-code messaging, or international texting now.

Visit TextBox

TXTImpact

Free trial AndroidAPIiPhone+1

TXTImpact combines multiple messaging channels with campaign tools, workflow automation and reporting. Check credit use, particularly for MMS, against the listed plan allowance before choosing a plan.

Visit TXTImpact

The facts

TextBoxTXTImpact
Free planA free trialA free trial
Open sourceNot publishedNot published
Runs onAndroid, iPhone, Mac, Web, WindowsAndroid, API, iPhone, Web
Lowest paid planSmall Business: $69 a monthStarter: $29 a month
Plans published54
MakerNot publishedNot published
Websitebusinesstextbox.comtxtimpact.com
On two-way sms software#14 of 30#18 of 30

TextBox: what it does well

  • Multiple users can share a number and add internal conversation comments.
  • Supports texts, pictures, and PDFs for one-to-one or small-group messaging.
  • Templates, timed auto-replies, scheduled messages, and reminders are included.
  • Plans include unlimited contacts, tags, notes, and searchable message history.
  • Zapier connects with over 9,000 apps, including Salesforce and Slack.

What to know first

  • Mobile numbers and short-code traffic are unsupported.
  • International texting is on the roadmap; domestic US texting is supported.
  • Paid plans start at $69/mo, with message-segment limits and overage charges.
  • Texting requires ownership verification and carrier campaign registration.

TXTImpact: what it does well

  • Supports SMS, MMS, RCS, WhatsApp and API messaging
  • Automations can respond to keywords or customer actions
  • Analytics cover delivery, replies and opt-outs
  • Lists integrations including Salesforce and Zapier

What to know first

  • No free plan is listed
  • Starter includes 750 credits
  • MMS uses two credits per message in the U.S. and Canada

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