Trustly provides Pay by Bank services that let customers pay merchants directly from their bank accounts. Trustly Payment supports online payments authorised through a bank app or eID, while Recurring Payments sets up collections from a verified account on a chosen cadence. Other products handle customer payouts, bank deposits and top-ups, and account creation or assessment using Open Banking and KYC data. Merchants can integrate through a JSON-RPC-based API or activate Trustly through payment service providers and checkout solutions. Direct integration includes a sandbox, developer documentation and dedicated support. Trustly says it encrypts data in transit, does not store banking credentials and uses SSL/TLS-only communication. It also states that it is ISO 27001-certified, GDPR-compliant and conducts third-party penetration testing. Trustly Group AB says it is an authorised Swedish payment institution supervised by Finansinspektionen and can provide cross-border services in the EU/EEA. The company says it serves 33 markets and connects to 12,000 banks. Merchant pricing is available on request.
Who it is for
Trustly is aimed at merchants in areas such as travel, e-commerce, financial services, gaming, utilities, subscriptions and the public sector. It may suit teams looking to add bank-based payments, recurring collections, payouts or account verification.
What is good
- Supports bank-app or eID payment authorisation
- Recurring collections use verified bank accounts
- API integration includes a sandbox and documentation
- Connects to 12,000 banks across 33 markets
What to know first
- Merchant pricing is available only on request
- Direct integration requires merchant implementation
Verdict
Trustly covers several bank-based payment and account services, with both direct API and provider-based integration routes. Merchants need to contact sales for pricing details.
Trustly plans and pricing
All plansCompared on open banking payment platforms
- Bank authentication
- both
- Payment frequency
- both
- Settlement speed
- instant
- Payment webhooks
- Yes
- Refunds
- Yes
