Freedom251 › Open Banking Payment Platforms
Neopay Payment Initiation
What Neopay Payment Initiation is
Neopay Payment Initiation helps merchants accept account-to-account payments through open banking APIs. It offers a single integration to connected payment institutions and provides API documentation. Merchants can share payment links and QR codes through email, SMS, social media, chat apps, or physical locations. Supported methods include bank payments, cards, digital wallets, and local options such as Apple Pay, Google Pay, and BLIK. Returning customers can use saved card details for one-click checkout on mobile or desktop. Recurring schedules can run daily, weekly, or monthly, with automatic retries for failed payments. Merchants can issue full or partial automated refunds through the self-service portal or integrate refunds into their systems. The web and API service lists bank coverage in Lithuania, Latvia, Estonia, Poland, the Netherlands, Finland, Sweden, Denmark, Norway, Germany, Greece, Romania, Spain, Bulgaria, Croatia, Slovakia, and the Czech Republic. Neopay says transactions use end-to-end encryption, tokenization, and real-time fraud monitoring. The Standard Plan uses pay-as-you-go pricing, with a €9.99 monthly minimum fee; published transaction fees vary by service. There is no free plan.
Who it suits
Neopay suits merchants seeking account-to-account payments and multiple payment channels through web or API integration. Its custom plan is positioned for high-volume merchants, marketplaces, and special cases.
What it does well
- Payment links and QR codes work across listed channels.
- Supports bank payments, cards, wallets, and local methods.
- Recurring schedules include automatic retries for failed payments.
- Full or partial automated refunds are available.
- Email, chat, and merchant-portal ticket support are listed.
What to know first
- No free plan.
- Standard Plan has a €9.99 monthly minimum fee.
- Custom plan rates require contacting sales.
- Listed bank coverage is limited to named countries.
Limits
The Standard Plan has a €9.99 monthly minimum fee; merchants pay actual transaction fees when they exceed that amount. The Custom Plan requires sales contact for tailored rates.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Standard plan | Pay as you go; minimum monthly fee 9.99€ · SEPA refund/payout 0.23€ · recurring payments 4€ · one-click payments 0.05€ · BLIK Poland 1.29% + 0.15€ · AISP transaction 0.25€ · AISP monthly fee 99€ | On request |
| Custom plan | Custom transaction rates · Priority integrations · dedicated account manager · premium support | On request |
As neopay.online lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Neopay website or use its API
- Review the API documentation, code examples, and FAQs
- Choose the Standard Plan or contact sales about a Custom Plan
- Connect your payment flow through Neopay’s single integration
- Share payment links or QR codes through your chosen channels
Verdict
Neopay combines open-banking payments with card, wallet, recurring-payment, and refund options. Check its country coverage and transaction charges, including the Standard Plan's monthly minimum, before choosing it.
Questions
How much does Neopay cost?
Pricing starts from €0.20. The Standard Plan has a €9.99 monthly minimum fee, while Custom Plan rates require contacting sales.
Is there a free plan?
No, Neopay does not offer a free plan.
Which platforms are supported?
Neopay is available through a web service and an API.
Which payment methods can merchants accept?
Supported methods include bank payments, cards, digital wallets, Apple Pay, Google Pay, BLIK, and other local methods.
Does Neopay support recurring payments and refunds?
Yes. Recurring schedules can be daily, weekly, or monthly with failed-payment retries, and merchants can process full or partial automated refunds.
Who provides the licensed service?
NEO Finance, AB says it provides licensed payment initiation, account information, and other payment services under the Neopay brand.
Facts from Neopay Payment Initiation's own pages
- Account restriction
- Merchants can restrict payments to the payer's own bank account and limit receipts to business or individual customers. · docs.neopay.online, 15 Oct 2026
- API list endpoint
- The API documents GET /api/payments with status, service and date filters and Authorization plus x-app-key headers. · neopay.io, 15 Oct 2026
- API payment creation
- The API documents POST /api/payments with service, institution, amount, currency, customer and optional callback URL fields. · neopay.io, 15 Oct 2026
- API sandbox
- The API documentation shows sandbox environments and application credentials for testing endpoints. · pay.beta.neopay.io, 15 Oct 2026
- API security controls
- Applications can be secured with IP restriction or domain restriction. · pay.beta.neopay.io, 15 Oct 2026
- Automated refunds
- Refunds support instant SEPA transfers, single or bulk refunds and full or partial amounts through the portal or an integrated system. · docs.neopay.online, 15 Oct 2026
- Availability commitment
- The agreement defines adequate PIS availability as at least 99% per calendar month, subject to stated exclusions. · neopay.online, 15 Oct 2026
- Bank coverage
- Neopay says one integration connects to more than 220 financial institutions across Europe and the service is live in 15 countries on its about page. · docs.neopay.online, 15 Oct 2026
- Bulk payments
- The service can initiate up to 100 payments with one payment confirmation. · docs.neopay.online, 15 Oct 2026
- Company facts
- LinkedIn lists Neopay as a public financial-services company founded in 2014 with 11–50 employees and headquarters in Vilnius. · linkedin.com, 15 Oct 2026
- Company legal entity
- The agreement identifies the provider as NEO Finance, AB, legal entity code 303225546, registered in Vilnius, Lithuania. · neopay.online, 15 Oct 2026
- Custom widget
- Merchants can adapt the payment widget design and manage transaction statistics and settings from a Neopay dashboard. · docs.neopay.online, 15 Oct 2026
- Documentation depth
- Public documentation includes payment listing, creation, PIX payment, retrieval, request headers, fields, examples and responses. · neopay.io, 15 Oct 2026
- Headquarters
- Vilnius, Lithuania · neopay.online, 28 Sept 2026
- Integration
- Neopay says businesses can access connected payment institutions through a single integration and provides API documentation. · neopay.online, 7 Oct 2026
- Integration responsibility
- The agreement says the customer performs integration of the PIS self-service module using Neopay's information and recommendations. · neopay.online, 15 Oct 2026
- Intended customers
- The custom plan is described for high-volume merchants, marketplaces, and special cases. · neopay.online, 7 Oct 2026
- Licence
- The opened official pages describe the service and APIs but do not state an open-source licence. · docs.neopay.online, 15 Oct 2026
- Licensing and compliance
- NEO Finance, AB says it is a licensed provider of payment initiation, account information, and other payment services, delivered under the Neopay brand. · neopay.online, 7 Oct 2026
- Limit: billing complaint
- The sole Trustpilot reviewer reported invoices and debt-collection pressure for an unused account, alleging an unclear monthly administrative fee and difficulty closing the account. · trustpilot.com, 15 Oct 2026
- Limit: review evidence
- Trustpilot states the profile has one review and no history of the company asking customers for reviews, so the score may not be representative. · trustpilot.com, 15 Oct 2026
- News: IPO
- A NEO Finance press release dated 2019-07-31 said its IPO attracted more than €0.6 million and that Neopay was its payment-initiation service for e-shops. · neofinance.com, 15 Oct 2026
- News: market expansion
- The 2019 press release said NEO Finance planned to expand Neopay into other European markets and had invested more than €1.2 million in its e-money platform. · neofinance.com, 15 Oct 2026
- News: named customers
- The 2019 press release named Tiketa, Edrauda, Manogilė.lt and Vienasaskaita.lt among e-shops using Neopay settlements. · neofinance.com, 15 Oct 2026
Where Neopay Payment Initiation stands on Freedom251
- Open Banking Payment Platforms#10 of 22