No. 20 of 20 ·Academic Advising Software

TracCloud

Name: TracCloud
Price: 5999 USD

Web · API

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

TracCloud is ranked #20 of 20 in academic advising software on Freedom251. It runs on API, Web. There is no free plan.

TracCloud plans and pricing

All plans

TracCloud Tier $5,999 Up to 3 Centers · Unlimited Students · Unlimited KIOSKs · Scheduling · Reports · Automatic Imports · Visits Tracking · Geo-Fencing go-redrock.com · 5 Oct 2026

Essentials Tier $7,999 Up to 5 Centers · All TracCloud Features · TextAlerts · Payroll Tracking · Surveys · Certification Tracking · Whiteboard · Task Manager go-redrock.com · 5 Oct 2026

Retention Tier $9,999 Up to 10 Centers · All TracCloud and Essentials Features · SAGE Early Alert System · Success Plans · Workshops & Events · Work Plans for Staff · Resource Management · Attendance Tracking go-redrock.com · 5 Oct 2026

Advancement Tier $15,999 Up to 20 Centers · All TracCloud, Essentials, and Retention Features · Assessments · Career Center Management · Heatmap Generator and Alerts · Case Reporting · Appointment Invites go-redrock.com · 5 Oct 2026

Enterprise Tier Not published Reach out to sales for pricing Unlimited Centers · All Advancement Features · TracInsights AI Predictive Analytics · TracPulse AI · API · Cross-Campus Reporting go-redrock.com · 5 Oct 2026

Compared on academic advising software

Free plan: No
Early alerts: Yes
Intervention workflows: Yes
Student planning portal: Yes
Mobile access: web

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The record

Purpose: TracCloud provides management and tracking for advising, counseling, and other student support services centers at colleges and universities.
Student information: TracCloud links with a student information system to maintain contact, demographic, and enrollment data from the registrar.
Scheduling: It supports in-person, virtual, phone, and asynchronous appointments, including reason-based booking and counselor matching.
Waitlists: Its waitlist feature gives students real-time visibility into queue position and estimated wait time.
Reporting: TracCloud offers customizable reports, templates, scheduled delivery, and visual analytics.
Integrations: The pricing page says every tier integrates with Zoom, Teams, or the institution’s chosen video-conferencing software, and the FAQ says appointments can link to Outlook or Gmail calendars using iCal attachments.
Security: Redrock says TracCloud is a multi-tenant SaaS platform hosted on AWS with tenant isolation and encryption in transit using TLS and at rest using AES-256.
Platform access: Hosted TracCloud can be accessed on hardware capable of running a current HTML5-compatible browser; the listed browsers include Edge, Chrome, Safari, and Firefox.
Support: Redrock provides a help desk and user manual, and its FAQ lists technical support by phone at 480-752-8533 option 1.
Center limits: Published tiers include limits of up to 3, 5, 10, or 20 centers, while Enterprise lists unlimited centers; the FAQ says additional profiles may be purchased.
Headquarters: Mesa, Arizona, United States

Where it ranks on Freedom251

Best Academic Advising Software in 2026#20 of 20

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Sources

go-redrock.com/advising-center-management/· checked 5 Oct 2026
go-redrock.com/pricing/· checked 5 Oct 2026
go-redrock.com/security/· checked 5 Oct 2026
go-redrock.com/help-support/technical-specs/· checked 5 Oct 2026
go-redrock.com/contact/· checked 5 Oct 2026