ConexED Retain is a web platform for higher education institutions to identify students who may need support, route alerts to advisors, and track interventions through resolution. Learning management system activity and configurable rules can flag attendance, grade, engagement, and milestone changes. Faculty can flag a concern from a student profile, while students can submit configurable self-referrals that create cases on an advisor’s caseload. Cases track severity, assignment, resolution reasons, and change history; shared notes, labels, attachments, and threaded comments let advising, tutoring, financial aid, and counseling contribute. Retain combines LMS engagement, attendance, milestone completion, and advising touchpoints into student success scores. Alerts can assign a cohort, start a drip campaign, or open a milestone. Listed compatible systems include Canvas, Blackboard, Moodle, D2L Brightspace, Ellucian Banner, and PeopleSoft. ConexED says data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that it is TX-RAMP certified and FERPA compliant. Pricing is available by request.
Who it is for
Retain is intended for higher education institutions and leaders or advisors, including CIOs, vice chancellors, and advisors supporting large student caseloads. It may suit teams coordinating advising and other student support services around shared cases.
What is good
- Alerts can use attendance, grade, engagement, and milestone signals.
- Faculty flags and student self-referrals can open cases.
- Multiple support teams can add notes and attachments.
- Integrates with six listed education systems.
What to know first
- Pricing is available only by request.
- The listed platform is web-based.
Verdict
Retain brings early alerts, shared case records, scoring, and follow-up automation together for higher education student support. Institutions will need to request pricing and assess whether its listed integrations fit their systems.
Compared on student recruitment software
- Degree planning
- Yes
- Early alerts
- Yes
- Intervention workflows
- Yes
- Student planning portal
- Yes
- Mobile access
- web
