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Starfish

What Starfish is
Starfish is a web platform for colleges and universities to coordinate student-success work, identify student needs, and organize timely interventions and cohort management. Early Alert, Scheduling, and Case Management help institutions identify and track students, engage them, and connect them with aligned resources. Operational Analytics gives faculty and staff information for proactive advising and connects institutional strategy with student-success approaches. Strategic Analytics guides action for student groups identified through risk factors and provides focused dashboards for reported data. Degree Planning helps students follow academic pathways, flags when they are off track, and provides information to anticipate course demand. EAB supports implementation, staff training, updates, and change management through dedicated Strategic Leaders. Partners may join the nationwide Student Success Collaborative to share strategies with peer leaders. EAB directs prospective customers to contact its team or request a demo; no price is shown. Its Trust Center lists TX-RAMP Level 2 certification and topics including role-based access, single sign-on, and multi-factor authentication.
Who it suits
Starfish suits colleges, universities, and community colleges seeking to connect student-success efforts. It may fit institutions that need early alerts, advising analytics, degree planning, or implementation and training support.
What it does well
- Early alerts and case management help connect students to resources.
- Analytics supports proactive advising and risk-focused action.
- Degree planning flags students who are off track.
- Dedicated Strategic Leaders support implementation and training.
- TX-RAMP Level 2 certification is listed.
What to know first
- No price is shown.
- Prospective customers must contact EAB or request a demo.
- Listed platform is web.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starfish | Contact EAB to speak with an expert or request a demo | On request |
As eab.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Starfish website.
- Contact EAB or request a demo.
- Discuss Starfish with EAB for your college or university.
- Use the web platform with implementation and training support from a dedicated Strategic Leader.
Verdict
Starfish combines student tracking, advising analytics, and degree planning with implementation support from EAB. Institutions should request a demo or contact EAB for pricing and assess the listed security information for their needs.
Questions
What does Starfish cost?
EAB provides pricing on request. Prospective customers can contact its team or request a demo.
Who is Starfish for?
EAB lists Starfish for colleges and universities, including community colleges.
What platforms does Starfish support?
Starfish is available on the web.
What student success tools does Starfish include?
Its listed capabilities include Early Alert, Scheduling, and Case Management; Operational and Strategic Analytics; and Degree Planning.
Does Starfish provide implementation support?
EAB Strategic Leaders help partners implement Starfish, train staff, manage updates, and adopt change-management strategies.
What security information is available for Starfish?
EAB provides a Starfish Trust Center with security posture information and documentation. Starfish has TX-RAMP Level 2 certification.
Facts from Starfish's own pages
- Audience
- EAB describes Starfish as a platform for colleges and universities to scale and connect student success efforts. · eab.com, 4 Oct 2026
- Degree planning
- Degree Planning helps students follow academic pathways, with off-track notifications and data to anticipate course demand. · eab.com, 4 Oct 2026
- Early alert and case management
- Early Alert, Scheduling, and Case Management helps identify, track, and engage students with resources aligned to their needs. · eab.com, 4 Oct 2026
- Headquarters
- Washington, D.C., United States · eab.com, 28 Sept 2026
- Implementation and training
- EAB Strategic Leaders help partners implement Starfish, train staff, manage updates, and adopt change-management strategies. · eab.com, 4 Oct 2026
- Integrations
- EAB’s case study describes one institution’s plan to integrate Starfish data into its Edify data platform; it does not specify a general integration catalog. · pages.eab.com, 4 Oct 2026
- Intended institutions
- EAB lists Starfish for colleges and universities and community colleges. · eab.com, 4 Oct 2026
- Interventions
- The platform supports intentional, just-in-time student intervention and cohort management throughout the student journey. · eab.com, 4 Oct 2026
- Operational analytics
- Operational Analytics gives faculty and staff data to support proactive advising and connect institutional strategy to student success approaches. · eab.com, 4 Oct 2026
- Partner support
- Each EAB Starfish partner works with a dedicated Strategic Leader who learns the institution’s organization and culture and helps direct the team to resources. · eab.com, 4 Oct 2026
- Peer network
- Starfish partners can join the nationwide Student Success Collaborative to learn from peer success leaders and share strategies. · eab.com, 4 Oct 2026
- Pricing
- The Starfish page directs prospective customers to chat with EAB or request a demo and does not show a price. · eab.com, 4 Oct 2026
- Pricing access
- EAB directs prospective customers to contact its team or request a demo; the page does not state a price. · eab.com, 4 Oct 2026
- Purpose
- Starfish brings insight to student data so campuses can act proactively and provide intentional, just-in-time intervention and cohort management. · eab.com, 4 Oct 2026
- Security certification
- EAB’s Trust Center says Starfish has been granted TX-RAMP Level 2 certification. · trust.eab.com, 4 Oct 2026
- Security controls
- The Starfish Trust Center lists role-based access control, single sign-on support, and multi-factor authentication among its product-security topics. · trust.eab.com, 4 Oct 2026
- Security review
- EAB provides a dedicated Starfish product Trust Center with access to security posture information and security documentation. · trust.eab.com, 4 Oct 2026
- Strategic analytics
- Strategic Analytics guides actions for identified student groups based on risk factors and provides focused dashboards for reported data. · eab.com, 4 Oct 2026
Where Starfish stands on Freedom251
- Academic Advising Software#15 of 23
- Student Engagement Software#19 of 25
- CRM for Higher Education Software#15 of 17