Purpose: Starfish brings insight to student data so campuses can act proactively and provide intentional, just-in-time intervention and cohort management.
Early alert and case management: Early Alert, Scheduling, and Case Management helps identify, track, and engage students with resources aligned to their needs.
Operational analytics: Operational Analytics gives faculty and staff data to support proactive advising and connect institutional strategy to student success approaches.
Strategic analytics: Strategic Analytics guides actions for identified student groups based on risk factors and provides focused dashboards for reported data.
Audience: EAB describes Starfish as a platform for colleges and universities to scale and connect student success efforts.
Peer network: Starfish partners can join the nationwide Student Success Collaborative to learn from peer success leaders and share strategies.
Implementation and training: EAB Strategic Leaders help partners implement Starfish, train staff, manage updates, and adopt change-management strategies.
Partner support: Each EAB Starfish partner works with a dedicated Strategic Leader who learns the institution’s organization and culture and helps direct the team to resources.
Pricing: The Starfish page directs prospective customers to chat with EAB or request a demo and does not show a price.
Security certification: EAB’s Trust Center says Starfish has been granted TX-RAMP Level 2 certification.
Security controls: The Starfish Trust Center lists role-based access control, single sign-on support, and multi-factor authentication among its product-security topics.
Integrations: EAB’s case study describes one institution’s plan to integrate Starfish data into its Edify data platform; it does not specify a general integration catalog.
Interventions: The platform supports intentional, just-in-time student intervention and cohort management throughout the student journey.
Security review: EAB provides a dedicated Starfish product Trust Center with access to security posture information and security documentation.

Where it ranks on Freedom251

Best Student Engagement Software in 2026#16 of 25
Best Academic Advising Software in 2026#11 of 20
Best Degree Audit Software in 2026#9 of 17

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Sources

eab.com/solutions/starfish/· checked 4 Oct 2026
eab.com/solutions/institution/colleges-and-univ· checked 4 Oct 2026
trust.eab.com· checked 4 Oct 2026
pages.eab.com/rs/732-GKV-655/images/2023%202YR%20Tech· checked 4 Oct 2026
eab.com/solutions/focus-area/student-success-an· checked 4 Oct 2026