Freedom251 › Medical Billing Software
TotalMD
What TotalMD is
TotalMD brings billing, scheduling, electronic health records and patient communication together for medical practices and billing teams. Its practice-management tools link appointments, patient records and billing workflows. In the EHR, users can chart, prescribe electronically, sign documents, create custom reports and provide patient education materials. A claim validator checks submissions for completeness and accuracy, and staff can verify live insurance eligibility and benefits from scheduled appointments.
TotalMD Communicator supports texting, mass email, marketing campaigns, online scheduling, recalls, confirmations and reputation management. The Patient Portal provides HIPAA-compliant emails, texts, appointment reminders and intake forms. Practices can mail patient statements and accept secure online payments through BillFlash. TotalMD Cloud works on Mac and PC; the regular version does not run on macOS without dual boot or Parallels. On-premise specifications support Windows 10 and newer. Online customer support is included at no additional charge, Monday through Friday, 7 a.m. to 5 p.m. MST/GMT-7. Pricing starts at $69 a month per user, and a free trial is available.
Who it suits
TotalMD is designed for medical practices and billing teams that need connected scheduling, records, claims and patient communication. Its Mac option is TotalMD Cloud; the regular version has a different macOS limitation.
What it does well
- Combines billing, scheduling, EHR and patient communication.
- Claim validation checks accuracy and completeness.
- Live eligibility checks are available from scheduled appointments.
- Patient Portal includes HIPAA-compliant messages and intake forms.
- Online customer support is included at no additional charge.
What to know first
- No free plan is available.
- Regular version does not run on macOS without workarounds.
- Pricing starts at $69 a month per user.
Limits
There is no free plan, and paid access starts at $69 per user per month. The regular edition does not run on macOS without dual boot or Parallels; TotalMD Cloud is the Mac-compatible option.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| First User | first user · practice management · electronic document storage · support | $129 a month |
| TotalMD In-Office | per location · unlimited support · 3 hours training · up to 10 software licenses per location | $139 a month |
| Premium Bundle Add-On | per location · one provider · includes TotalMD In-Office · one e-Rx provider license · Patient Kiosk | $278 a month |
| Patient Portal | per provider · electronic faxing available for as low as $74/month · plus $50 setup fee | $35 a month |
| Users 30-49 | per user · practice management · electronic document storage · support | $69 a month |
| Users 20-29 | per user · practice management · electronic document storage · support | $79 a month |
| Users 10-19 | per user · practice management · electronic document storage · support | $89 a month |
| Users 2-9 | per user · practice management · electronic document storage · support | $99 a month |
As totalmd.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Open the TotalMD website
- Choose TotalMD Cloud or an on-premise deployment
- Select a listed plan or bundle
- Start the available free trial
- Use TotalMD Cloud on Mac or PC, or install on Windows 10 and newer for on-premise use
Verdict
TotalMD combines practice workflows, clinical records, claims and patient outreach in one platform. Practices should note its per-user starting price and the distinction between Cloud and regular-version Mac support.
Questions
How much does TotalMD cost?
Paid pricing starts at $69 per user per month. Other listed plans include Patient Portal at $35 per provider per month and TotalMD In-Office at $139 per location per month.
Does TotalMD offer a free trial?
Yes, a free trial is available.
Which operating systems are supported?
TotalMD Cloud works on Mac and PC. On-premise specifications support Windows 10 and newer; the regular version needs dual boot or Parallels to run on macOS.
Can patients pay online?
Secure online patient payments are offered through BillFlash, and statements can also be sent by mail.
Which clearinghouses integrate with TotalMD?
TotalMD identifies TriZetto and Apex EDI as partner clearinghouses and says just about any clearinghouse can work with it.
Facts from TotalMD's own pages
- Claims
- The claim validator checks claim completeness and accuracy before electronic or paper submission. · totalmd.com, 30 Sept 2026
- EHR
- TotalMD EHR supports charting, electronic prescribing, document signing, custom reports and patient education materials. · totalmd.com, 30 Sept 2026
- Eligibility
- Users can verify live patient insurance eligibility and benefits directly from scheduled appointments. · totalmd.com, 30 Sept 2026
- Founded
- 2008 · totalmd.com, 28 Sept 2026
- Headquarters
- Mesa, Arizona, United States · totalmd.com, 28 Sept 2026
- HIPAA
- The Patient Portal provides HIPAA-compliant emails, texts, appointment reminders and intake forms. · totalmd.com, 30 Sept 2026
- Integrations
- TotalMD identifies TriZetto and Apex EDI as partner clearinghouses and says just about any clearinghouse can work with it. · totalmd.com, 30 Sept 2026
- Mac support
- TotalMD Cloud works on Mac and PC, while the regular version does not run on macOS unless using dual boot or Parallels. · totalmd.com, 30 Sept 2026
- Operating systems
- The on-premise technical specifications support Windows 10 and newer on workstations and dedicated servers. · totalmd.com, 30 Sept 2026
- Patient engagement
- TotalMD Communicator provides texting, mass email, marketing campaigns, online scheduling, recalls, confirmations, reviews and reputation management. · totalmd.com, 30 Sept 2026
- Payments
- Patient statements can be sent by mail and secure online payments are offered through BillFlash. · totalmd.com, 30 Sept 2026
- Practice management
- Practice management connects scheduling, patient records and billing workflows. · totalmd.com, 30 Sept 2026
- Product scope
- TotalMD combines billing, scheduling, EHR and patient communication in one connected platform. · totalmd.com, 30 Sept 2026
- Security policy
- TotalMD says it takes reasonably necessary steps to protect personal data but cannot guarantee absolute security. · totalmd.com, 30 Sept 2026
- Support
- Online customers receive support at no additional charge, with support hours Monday through Friday from 7 a.m. to 5 p.m. MST/GMT-7. · totalmd.com, 30 Sept 2026
- Target customers
- The product is built for medical practices and billing teams. · totalmd.com, 30 Sept 2026
Where TotalMD stands on Freedom251
- Medical Billing Software#8 of 28