eClinicalWorks Revenue Cycle Management offers self-service RCM technology, a service model, and central billing technology for practices and billing organizations. Its technology covers patient eligibility and deductible information, claim scrubbing and submission, electronic remittance posting, and denials and appeals management. AI features address appeals, coding recommendations, eligibility insights, billing questions, workflow rules, claim learning, patient collections, and EOB-to-ERA conversion. Financial monitoring tools include the RCM Dashboard, Provider Analytics, and practice KPIs. OpenConnect brings practices’ EHR databases together for centralized back-office work, with single sign-on and dashboards by provider or practice. The service model includes claim processing and follow-up, denial and appeals work, workers’ compensation and liability claims, and daily, monthly, and year-to-date statements and reports. For RCM as a Service, insurance and patient payments go directly to the practice. The listed service plan costs 2.90 USD per contact, billed as 2.9% of practice collections. eClinicalWorks describes its solutions for ambulatory practices, urgent care facilities, health centers, hospitals, and more than 50 specialties.
Who it is for
It suits ambulatory practices, urgent care facilities, health centers, hospitals, and billing organizations seeking claims, denial, payment-posting, or centralized billing support. The service plan is billed as a share of practice collections.
What is good
- Handles eligibility, claim submission, remittances, and denials.
- AI features support appeals, coding, and patient collections.
- OpenConnect provides centralized back-office work across practices.
- Insurance and patient payments go directly to the practice.
- Plan includes 24x7 support and disaster recovery.
What to know first
- No free plan is listed.
- Service plan is billed at 2.9% of practice collections.
- Additional implementation fees apply to practices with more than nine providers.
- Airfare is billed separately.
Verdict
eClinicalWorks Revenue Cycle Management spans software, centralized billing, and an RCM service model, with tools for claims, denials, and financial monitoring. The service plan is priced as 2.9% of practice collections, with additional fees and expenses specified for some practices.
Get started with eClinicalWorks Revenue Cycle Management
- Open the Revenue Cycle Management website
- Choose self-service RCM technology, RCM as a Service, or central billing technology
- Access EHR and practice-management systems through Google Chrome or eClinicalTouch for iPad
- Review the RCM as a Service terms and 2.90 USD per contact pricing
- Complete included initial training when enrolling a practice with 1–9 providers
- Connect supported financial integrations or configure HL7 DFT and 837 ANSI Claim exchanges over SFTP
Limits to know first
There is no free plan. The RCM as a Service plan costs 2.90 USD per contact, billed as 2.9% of practice collections; practices with more than nine providers may incur additional implementation fees, and airfare is billed separately.
Questions about eClinicalWorks Revenue Cycle Management
Is there a free plan?
No. eClinicalWorks Revenue Cycle Management is offered as a paid service.
What does RCM as a Service cost?
The listed plan costs 2.90 USD per contact, billed at 2.9% of practice collections.
Which platforms can customers use?
Customers can access EHR and practice-management systems through Google Chrome or use eClinicalTouch for iPad.
Are implementation and training included?
Initial training is included for practices with 1–9 providers. Practices with more than nine providers may have additional implementation fees.
Which billing functions are covered?
Features include eligibility verification, denial management, payment posting, coding support, patient payments, claim scrubbing, and ERA auto-posting.
eClinicalWorks Revenue Cycle Management plans and pricing
All plansCompared on medical billing software
- Free plan
- No
- Eligibility verification
- Yes
- Denial management
- Yes
- Payment posting
- Yes
- Coding support
- Yes
- Patient payments
- Yes
- Claim scrubbing
- Yes
- ERA auto-posting
- Yes
