No. 28 of 30 ·User Onboarding Software

Tooltip.io

Name: Tooltip.io
Price: 249 USD

Web · API · Extension · paid plans from $249/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Tooltip.io is ranked #28 of 30 in user onboarding software on Freedom251. It runs on API, Browser extension, Web. There is no free plan. A free trial is offered. Paid plans start at $249/mo.

Tooltip.io plans and pricing

All plans

Pro $249/mo a month Up to 100k monthly active users · Unlimited messaging campaigns · Audience targeting & segmentation · Performance analytics & export · Custom triggers (API) · Campaign scheduling · Weekly email reports · Friendly support tooltip.io · 8 Oct 2026

Enterprise Not published Let's talk Millions of monthly active users · Custom features & integrations · Custom contracts & invoicing · Dedicated account manager · Priority support & SLA · Unlimited messaging campaigns · Audience targeting & segmentation · Performance analytics + export · Custom triggers (API) · Campaign scheduling · Weekly email reports tooltip.io · 8 Oct 2026

Compared on user onboarding software

Free plan: No
Paid from: $249/mo
Contextual guides: Yes
No-code builder: Yes
Platform support: web

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The record

Product: Tooltip is an in-app messaging suite for the web aimed at onboarding users, educating customers, and running in-product marketing.
Messaging formats: The site lists tooltips, popups, notifications, bars, banners, slideouts, containers, hotspots, and widgets as messaging formats; it marks widgets as coming soon.
Campaign editor: Users build, customize, and preview campaigns on their site with a companion Google Chrome extension.
Installation: The site says Tooltip can be installed by copy-pasting its script or through Google Tag Manager.
Targeting: Tooltip supports triggers and audience segmentation to reach selected users.
Analytics: The product tracks campaign engagement and performance in real time and allows performance data export.
Browser support: Campaigns are responsive for desktop and mobile browsers, work across major web browsers and domains or subdomains, and are described as playing on SSL-protected sites.
Audience installation: The site says end users do not need to install anything to see in-app campaigns.
Player API: The Player API supports campaign controls, user data updates, custom triggers, and personalization based on user data and actions.
Integration: Tooltip documents script installation and a JavaScript Player API; its homepage also names Google Tag Manager as an installation option.
Security: Tooltip says it is ISO 27001 compliant, stores data in US AWS data centers with backups kept for 30 days, and conducts annual third-party security audits.
Security controls: The security page says passwords are hashed and browser-to-server communication uses TLS 1.2 with AES-256 CBC encryption.
Support: The homepage lists friendly support on Pro, priority support and an SLA on Enterprise, and offers contact by email at [email protected].
Product scale limit: The Pro plan includes up to 100k monthly active users; the Enterprise plan is described as serving millions of monthly active users.
Price from: $249/mo

Where it ranks on Freedom251

Best User Onboarding Software in 2026#28 of 30

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Sources

tooltip.io· checked 8 Oct 2026
tooltip.io/docs· checked 8 Oct 2026
tooltip.io/security· checked 8 Oct 2026