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TigerConnect Secure Text Messaging
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What TigerConnect Secure Text Messaging is
TigerConnect Secure Text Messaging is a clinical communication platform for healthcare organizations and care teams coordinating communication and care delivery. It combines role-based messaging, real-time alerts, and patient context to connect workflows that otherwise involve pagers, calls, and texts. The platform can route consult requests, nurse call alerts, patient monitoring alarms, and other clinical system data to care team members. Messages can include patient references from an EHR, while pinned and flagged conversations, priority alerts, and automatic escalation help teams manage messages that need attention.
TigerConnect describes integrations with EHRs, nurse call systems, medical devices, physician scheduling, PBX telephony, and answering services. Automated SCIM provisioning supports Azure AD, Okta, and Ping Identity; SAML single sign-on integrations include Imprivata. The company describes the solution as HITRUST CSF-certified and says it uses encryption and other security capabilities to protect sensitive patient information. Messages are permanently deleted after a maximum of 30 days unless archived. Searchable archives can be hosted by TigerConnect or by the client. The cloud-based app is available across mobile, desktop, and web platforms, with pricing available on request.
Who it suits
TigerConnect is for healthcare organizations and care teams that coordinate clinical communication and care delivery. It suits teams that need role-based messaging, clinical alerts, patient context, and integrations with healthcare systems.
What it does well
- Routes consult requests, nurse call alerts, and monitoring alarms.
- Messages can include patient references from an EHR.
- Unanswered messages and alerts can escalate automatically.
- Integrates with EHRs, medical devices, telephony, and other systems.
- Supports mobile apps and desktop and web access.
What to know first
- Pricing is available only on request.
- Messages are deleted after at most 30 days unless archived.
- Contracts do not permit early cancellation.
- Contract terms range from one year to multiple years.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| TigerConnect Clinical Collaboration Platform | Fixed-price, fixed-quantity subscription · Contact Sales for pricing | On request |
As tigerconnect.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Contact TigerConnect sales to request pricing.
- Choose a contract term; options include single-year, three-year, and five-year terms.
- Select supported access through iOS or Android, a Windows, macOS, Debian, or Ubuntu desktop app, or a supported web browser.
- Coordinate identity provisioning through Azure AD, Okta, or Ping Identity, or SAML sign-in including Imprivata.
- Contact support by email at [email protected] or by phone at (650) 564-4722 for product assistance.
Verdict
Healthcare organizations seeking role-based clinical messaging, routed alerts, and patient context should consider TigerConnect. Its pricing requires a sales inquiry, and organizations should account for contract terms that do not allow early cancellation.
Questions
How much does TigerConnect Secure Text Messaging cost?
Pricing is available on request. The listed plan is a fixed-price, fixed-quantity subscription, with pricing provided by contacting sales.
What platforms does TigerConnect support?
It supports iOS and Android devices, desktop versions for Windows, macOS, Debian, and Ubuntu, and web access through Firefox, Chrome, Safari, and Edge.
Does TigerConnect support single sign-on?
Yes. Automated SCIM provisioning supports Azure AD, Okta, and Ping Identity, while SAML single sign-on integrations include Imprivata.
How long are messages retained?
Messages automatically and permanently delete after a maximum of 30 days unless archived. Searchable archives can be hosted by TigerConnect or the client.
What contract terms are available?
TigerConnect says terms vary from single-year to multi-year, with three-year and five-year terms available. Early cancellations are not permitted.
How can I contact TigerConnect support?
Product support is available by email at [email protected] and by phone at (650) 564-4722.
Facts from TigerConnect Secure Text Messaging's own pages
- Administrative security
- Administrators can enforce mobile PIN locks with timeouts from one minute to four hours and remotely lock out users on lost or stolen devices. · tigerconnect.com, 4 Oct 2026
- Alerts
- The platform routes consult requests, nurse call alerts, patient monitoring alarms, and other clinical system data to care team members. · tigerconnect.com, 4 Oct 2026
- Availability
- The product page describes the cloud-based app as having 99.99% average uptime. · tigerconnect.com, 4 Oct 2026
- Contract terms
- TigerConnect says contract terms vary from single-year to multi-year, offers three- and five-year terms, and does not permit early cancellations. · tigerconnect.com, 4 Oct 2026
- Headquarters
- El Segundo, California, United States · tigerconnect.com, 4 Oct 2026
- Identity integrations
- Automated SCIM provisioning supports Azure AD, Okta, and Ping Identity, while SAML single sign-on integrations include Imprivata. · tigerconnect.com, 4 Oct 2026
- Integrations
- TigerConnect describes integrations with EHRs, nurse call systems, medical devices, physician scheduling, PBX telephony, and answering services. · tigerconnect.com, 4 Oct 2026
- Intended customers
- TigerConnect describes the platform for healthcare organizations and care teams coordinating clinical communication and care delivery. · tigerconnect.com, 4 Oct 2026
- Message retention
- Messages automatically and permanently delete after a maximum of 30 days unless archived; searchable message archiving can be TigerConnect-hosted or client-hosted. · tigerconnect.com, 4 Oct 2026
- Messaging features
- Features include patient references from the EHR, pinned and flagged conversations, priority alerts, and automatic escalation of unanswered messages and alerts. · tigerconnect.com, 4 Oct 2026
- Purpose
- TigerConnect replaces fragmented pagers, calls, and texts with secure, role-based messaging, real-time alerts, and patient context for care teams. · tigerconnect.com, 4 Oct 2026
- Security
- TigerConnect describes its solution as HITRUST CSF-certified and says it uses robust encryption and security capabilities to protect sensitive patient information. · tigerconnect.com, 4 Oct 2026
- Support
- TigerConnect lists product support by email at [email protected] and by phone at (650) 564-4722. · tigerconnect.com, 4 Oct 2026
- Supported devices
- The app supports iOS and Android devices, and desktop versions for Windows, macOS, Debian, and Ubuntu; supported web browsers include Firefox, Chrome, Safari, and Edge. · tigerconnect.com, 4 Oct 2026
Where TigerConnect Secure Text Messaging stands on Freedom251
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