Freedom251 › Two-Way SMS Software
TextUs
What TextUs is
TextUs is a business texting platform for teams managing SMS conversations and campaigns with candidates, customers, and leads. Campaigns support high-volume SMS and MMS, personalization, A/B testing, short links, and performance tracking. A shared inbox handles one-to-one conversations with assignment, internal notes, templates, and scheduled messages. Teams can create personalized drip sequences and enroll contacts after SMS keyword responses. TextUs lists integrations for recruiting, sales, marketing, workforce, and customer-engagement systems, including Salesforce, Bullhorn, HubSpot, Microsoft Dynamics, Zapier, Workday, Oracle, JobDiva, Greenhouse, and others. iOS and Android apps support messaging, while a Chrome extension enables texting from a CRM or ATS with automatic conversation logging. API access, an embedded messenger, and white-label or OEM options support custom deployments. Security features include encryption in transit and at rest, role-based access, and audits. Pro costs $299 a month with 5,000 messages and five phone numbers.
Who it suits
TextUs suits staffing, recruiting, workforce communication, sales, marketing, and customer-engagement teams. It fits organizations needing shared messaging, automation, integrations, and mobile access.
What it does well
- High-volume SMS and MMS campaigns
- Shared inbox with assignments and internal notes
- Automated drip sequences and keyword enrollment
- iOS, Android, Chrome extension, and API access
- Opt-out management and consent tracking
What to know first
- No free plan
- Pro starts at $299 a month
- Agreements begin with a 12-month term
- Longer messages may consume multiple credits
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | Monthly billing is available on a 12-month or longer commitment. · 5,000 messages per month · 5 phone numbers · extra volume $0.02/message · extra phone numbers $49/mo each · overages $0.05/message · WhatsApp +$49/user add-on (beta) | $299 a month |
| Enterprise | Custom pricing; all agreements begin with a 12-month term and monthly billing is available. · Custom volume pricing · dedicated Customer Success Manager · short-code eligibility · RCS Branded Sender eligibility | On request |
As textus.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Verdict
TextUs brings campaign tools, shared conversations, automation, and integrations into one business texting platform. Review the annual commitment and message-credit rules before choosing a plan.
Facts from TextUs's own pages
- API and white label
- TextUs offers white-label and OEM options, an embedded messenger, and API access for custom builds. · textus.com, 3 Oct 2026
- Audience
- TextUs describes use cases for staffing and recruiting, workforce communication, sales, marketing, and customer engagement teams. · textus.com, 3 Oct 2026
- Automation
- Users can build personalized drip sequences and enroll contacts based on SMS keyword responses. · textus.com, 3 Oct 2026
- Browser extension
- TextUs offers a Chrome extension for texting from a CRM or ATS, with conversations logged automatically. · textus.com, 3 Oct 2026
- Campaigns
- Campaigns support high-volume SMS and MMS, message personalization, A/B testing, short links, and performance tracking. · textus.com, 3 Oct 2026
- Compliance
- TextUs describes automatic opt-out management, consent tracking, and message rate controls, and says it complies with TCPA and CTIA guidelines. · textus.com, 3 Oct 2026
- Headquarters
- Denver, Colorado, United States · textus.com, 28 Sept 2026
- Inbox
- The inbox supports one-to-one messaging, shared team inboxes, conversation assignment, internal notes, templates, and scheduled messages. · textus.com, 3 Oct 2026
- Integrations
- TextUs lists integrations including Salesforce, Bullhorn, HubSpot, Microsoft Dynamics, Zapier, Workday, Oracle, JobDiva, LaborEdge, Greenhouse, SAP SuccessFactors, symplr, BlueSky, and Tracker. · textus.com, 3 Oct 2026
- Mobile
- The TextUs mobile app supports sending and receiving messages and managing conversations on iOS and Android. · textus.com, 3 Oct 2026
- Pricing terms
- All agreements start with a 12-month term; TextUs says it does not currently offer month-to-month plans, though monthly billing is available for qualifying commitments. · textus.com, 3 Oct 2026
- Product
- TextUs is a business texting platform for managing SMS conversations and campaigns with candidates, customers, and leads. · textus.com, 3 Oct 2026
- Security
- TextUs says it uses encryption in transit and at rest, role-based access controls, and regular security audits. · textus.com, 3 Oct 2026
- Support
- Pro includes email and ticket-based support; Enterprise adds a dedicated Customer Success Manager. · textus.com, 3 Oct 2026
- Usage limits
- A standard text of up to 160 characters uses one message credit, while MMS uses three credits and longer messages may use multiple credits. · textus.com, 3 Oct 2026
Where TextUs stands on Freedom251
- Two-Way SMS Software#25 of 30
- Business Text Messaging Software#28 of 30
- Business Texting Software#27 of 27