Freedom251 › Two-Way SMS Software
SaaSySMS
What SaaSySMS is
SaaSySMS is a web-based shared texting inbox for businesses to send, receive, and manage two-way SMS conversations. It is aimed at home-service teams such as dispatchers, technicians, and customer service representatives. Conversations can be assigned by ZIP code, trade, or availability, and teams can schedule one-off or broadcast messages using a calendar of upcoming sends. Contacts can be imported from CSV or Excel, tagged, and reviewed for opt-in status and consent history. Compliance features include automatic STOP/START handling, suppression lists, consent event logs, and TCR campaign registration. Businesses can provision 10DLC or toll-free numbers, or port existing numbers with a letter of authorization. Annual Starter billing is $44 a month, billed annually at $528/year, for 500 SMS credits per month, one sending number, one team seat, and unlimited contacts. Monthly credits expire at the billing period's end; purchased credit packages do not expire. All plans carry a $10/month per-campaign carrier fee. Email support is described for weekdays during business hours, 9 am–6 pm ET.
Who it suits
SaaSySMS suits home-service teams that need shared handling and routing for customer text conversations. Its contact tools include consent history and opt-in status.
What it does well
- Routes conversations by ZIP code, trade, or availability
- Schedules one-off and broadcast messages
- Imports contacts from CSV or Excel
- Provides STOP/START handling and consent event logs
- Supports 10DLC and toll-free numbers
What to know first
- No free plan
- Starter is billed annually at $44 a month
- Monthly SMS credits expire at billing period end
- A $10/month per-campaign carrier fee applies
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| 500 Credits | one-time · 500 credits · $0.025/credit | $12.50, paid once |
| 10,000 Credits | one-time · 10,000 credits · $0.015/credit | $150, paid once |
| 1,000 Credits | one-time · 1,000 credits · $0.020/credit | $20, paid once |
| Business | Billed annually — $2,688/year · 10,000 SMS credits/month · 10 sending numbers · Unlimited team seats · Unlimited contacts | $224 a month |
| 100 Credits | one-time · 100 credits · $0.030/credit | $3, paid once |
| Starter | Billed annually — $528/year · 500 SMS credits/month · 1 sending number · 1 team seat · Unlimited contacts | $44 a month |
| 2,500 Credits | one-time · 2,500 credits · $0.018/credit | $45, paid once |
| Growth | Billed annually — $1,068/year · 2,500 SMS credits/month · 3 sending numbers · 5–10 team seats · Unlimited contacts | $89 a month |
As saasysms.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Verdict
SaaSySMS combines shared inbox routing, scheduling, and consent-related tools for business texting. Before choosing a plan, account for the annual Starter billing, expiring monthly credits, and campaign carrier fee.
Facts from SaaSySMS's own pages
- Audience
- The homepage describes the product as built for home-service teams, including dispatchers, technicians, and customer service representatives. · saasysms.com, 7 Oct 2026
- Compliance
- The product describes automatic STOP/START keyword handling, suppression lists, consent event logs, and TCR campaign registration. · saasysms.com, 7 Oct 2026
- Contact management
- Contacts can be imported by CSV or Excel, tagged, and viewed with opt-in status and consent history. · saasysms.com, 7 Oct 2026
- Conversation routing
- Teams can assign and route conversations by ZIP code, trade, or availability. · saasysms.com, 7 Oct 2026
- Data handling
- The privacy policy says the service does not sell personal data or use it for advertising, and that account data is deleted or anonymised within 30 days after account deletion except where retention is legally or billing-required. · saasysms.com, 7 Oct 2026
- Integrations and providers
- The privacy policy identifies CM.com as its SMS carrier and Stripe as its payment processor. · saasysms.com, 7 Oct 2026
- Numbers
- The platform supports provisioning 10DLC and toll-free numbers and porting existing numbers via a letter of authorization. · saasysms.com, 7 Oct 2026
- Pricing limits and fees
- Monthly SMS credits expire at the end of the billing period; purchased credit packages do not expire, and a $10/month per-campaign carrier fee applies to all plans. · saasysms.com, 7 Oct 2026
- Product
- SaaSySMS provides a shared texting inbox for businesses to send, receive, and manage two-way SMS conversations. · saasysms.com, 7 Oct 2026
- Scheduling
- The platform supports scheduled one-off or broadcast messages and a calendar view of upcoming messages. · saasysms.com, 7 Oct 2026
- Security
- The privacy policy says SaaSySMS uses HTTPS/TLS encryption in transit, hashed passwords, HTTP security headers, and rate limiting. · saasysms.com, 7 Oct 2026
- Support
- The service agreement describes email support during business hours Monday–Friday, 9 am–6 pm ET, with best-effort response times unless separately agreed. · saasysms.com, 7 Oct 2026
Where SaaSySMS stands on Freedom251
- Two-Way SMS Software#27 of 30