Freedom251 › Two-Way SMS Software
TextRelayer
What TextRelayer is
TextRelayer is a web service for teams using business SMS. It combines a shared inbox, mass-text campaigns, and a dedicated local or toll-free number. Team members can assign, close, and search conversations, while internal notes stay visible to the team. Campaigns support personalized messages, scheduling, delivery reports, and weekly repeats. Contacts can be imported by CSV or added individually, then grouped into lists and segments. Saved templates can be personalized during a conversation. Keyword automations answer terms such as JOIN or HOURS, and STOP opt-outs are handled automatically; TextRelayer says these automations maintain a consent trail and describes STOP handling as carrier-compliant. Analytics show delivery rates, campaign performance, reply activity by day, week, or month, and carrier reasons for failed sends. The service says it usually provides a company code, team logins, and a dedicated number within a day. Plans start at $45/mo, with no free plan.
Who it suits
TextRelayer suits businesses and teams that need shared SMS conversations, campaigns, and automated replies. The Starter plan is described as suitable for a single storefront.
What it does well
- Shared inbox supports assignment, closing, and search
- Campaigns include scheduling and delivery reports
- Contacts can be imported by CSV
- STOP opt-outs are handled automatically
- Plans include a dedicated business number
What to know first
- No free plan is available
- Starter includes 1,000 messages per month
- Starter supports only two users
- Enterprise uses custom message rates
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Growth | $300/mo · 3 phone numbers · 10,000 messages/mo · 10 users · campaigns and automations | $300 a month |
| Starter | $45/mo · 1 phone number · 1,000 messages/mo · 2 users | $45 a month |
| Enterprise | $499/mo · Unlimited numbers and users · priority support · custom message rates | $499 a month |
As textrelayer.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
TextRelayer brings team inboxes, campaigns, contact lists, and keyword workflows into one web service. Check message, user, and phone-number allowances against your texting volume.
Facts from TextRelayer's own pages
- Analytics
- Analytics include delivery rates, campaign performance, and reply activity by day, week, or month, with carrier reasons for failed sends. · textrelayer.com, 8 Oct 2026
- Automations
- Keyword auto-replies can respond to JOIN, HOURS, or other keywords, and STOP opt-outs are handled automatically. · textrelayer.com, 8 Oct 2026
- Campaigns
- Campaigns support personalized messages, scheduling, delivery reports, and weekly repeats. · textrelayer.com, 8 Oct 2026
- Compliance
- The site says keyword automations maintain a consent trail and describes STOP handling as carrier-compliant. · textrelayer.com, 8 Oct 2026
- Contact management
- Contacts can be imported by CSV or added individually, then grouped into lists and segments. · textrelayer.com, 8 Oct 2026
- Intended customers
- The Starter plan is described as suited to a single storefront, and the product is presented as business texting for teams. · textrelayer.com, 8 Oct 2026
- Numbers
- Plans include a dedicated local or toll-free business number provisioned and carrier-registered by TextRelayer. · textrelayer.com, 8 Oct 2026
- Product
- TextRelayer provides a shared SMS inbox, mass-text campaigns, and a dedicated business number for teams. · textrelayer.com, 8 Oct 2026
- Setup
- TextRelayer says it provides a company code, team logins, and a dedicated texting number usually within a day. · textrelayer.com, 8 Oct 2026
- Shared inbox
- Team members can assign, close, and search conversations, with internal notes visible only to the team. · textrelayer.com, 8 Oct 2026
- Support
- The Enterprise plan includes priority support. · textrelayer.com, 8 Oct 2026
- Templates
- Users can save frequently sent messages and personalize them per contact in a conversation. · textrelayer.com, 8 Oct 2026
Where TextRelayer stands on Freedom251
- Two-Way SMS Software#29 of 30