TenantWise

Paid AndroidAPIiPhoneWeb

What TenantWise is

TenantWise is a hosted SaaS tenant portal for housing providers and their tenants. Tenants can review housing-account transactions, balances and payment history, update contact details, raise requests and report repairs. They can pay rent, service charges and other housing fees, and arrange direct debits. Providers can create reusable, customisable task-flow templates for activities such as onboarding, document collection and payments. An administrator dashboard includes signup and registration statistics, engagement reporting and configurable repairs. Named integrations include Adobe Sign, Microsoft Entra ID, SharePoint and housing management systems; the company says it can build additional integrations when needed. Documentation also describes a Civica Cx API integration, which requires a Civica Cx user with API permissions. TenantWise says it runs on AWS, encrypts sensitive data and undergoes regular security audits. Administrators can use Microsoft Entra ID single sign-on. Native mobile access is listed alongside Android, iOS, web and API platforms. Pricing is on request; providers can contact the company or book a demo.

Who it suits

TenantWise suits housing and social housing providers that want an online portal for tenants to manage accounts, payments and repair requests. Its task templates and integrations may also suit providers coordinating administrative processes.

What it does well

Tenants can view balances and payment history.
Supports rent payments and direct debits.
Tenants can report repairs through the app.
Dashboard includes engagement and registration reporting.
Native mobile access for Android and iOS.

What to know first

Product pricing is available on request.
Civica Cx integration requires a user with API permissions.
Prospective customers are directed to contact the company or book a demo.

Getting started

Visit tenantwise.co.uk.
Contact TenantWise or book a demo.
Discuss pricing and the required housing system integrations with the company.
Tenants can access the portal through Android, iOS or the web.

Verdict

TenantWise brings tenant account tasks, payments and repair reporting into a hosted portal. Providers should ask the company for pricing and confirm that its integrations fit their needs.

Questions

How much does TenantWise cost?

TenantWise is paid, and pricing is on request.

Who makes TenantWise?

TenantWise’s EULA identifies CodeByTwo Limited as the company governing use of the software.

Which platforms does TenantWise support?

The listed platforms are Android, iOS, web and API. Mobile access is native.

What can tenants do in the portal?

They can manage account details, review transactions and balances, pay housing fees, set up direct debits, raise requests and report repairs.

Which integrations are named?

TenantWise names Adobe Sign, Microsoft Entra ID, SharePoint and housing management systems. Its documentation also describes a Civica Cx API integration that requires a user with API permissions.

How can a housing provider get started?

The company invites prospective customers to contact it or book a demo.

Facts from TenantWise's own pages

Account self-service: Tenants can view transactions, balances and payment history, update contact details, and raise requests. · tenantwise.co.uk, 3 Oct 2026
Administration: The admin dashboard provides signup and registration statistics, engagement reporting and configurable repairs. · tenantwise.co.uk, 4 Oct 2026
Administrator access: Microsoft Entra ID single sign-on is available for administrators. · tenantwise.co.uk, 3 Oct 2026
Audience: TenantWise describes its portal as being for social housing providers and their tenants. · tenantwise.co.uk, 4 Oct 2026
Civica Cx: TenantWise documentation describes an integration with the Civica Cx API that requires a Civica Cx user with API permissions. · docs.tenantwise.co.uk, 4 Oct 2026
Commercial access: The site invites housing providers to book a demo or contact the company to get started; it does not state a product price on the pages reviewed. · tenantwise.co.uk, 4 Oct 2026
Custom integrations: TenantWise says it can build a new integration if a customer requires one. · tenantwise.co.uk, 3 Oct 2026
Getting started: The site directs prospective customers to get in touch or book a demo. · tenantwise.co.uk, 3 Oct 2026
Hosting: TenantWise describes itself as a fully managed and hosted tenant portal that integrates with a housing management solution. · tenantwise.co.uk, 4 Oct 2026
Integrations: The site names Adobe Sign, Microsoft Entra ID, SharePoint and housing management systems as integrations; it says new integrations can be built for customers. · tenantwise.co.uk, 4 Oct 2026
Intended customers: The site describes TenantWise as a portal for housing providers and social housing providers. · tenantwise.co.uk, 3 Oct 2026
Maker: TenantWise’s EULA identifies CodeByTwo Limited as the company governing use of the software. · tenantwise.co.uk, 4 Oct 2026
Payments: Tenants can pay rent, service charges and other housing fees through the app and set up monthly direct debits. · tenantwise.co.uk, 4 Oct 2026
Purpose: TenantWise is a SaaS portal that gives housing providers’ tenants web and mobile access to manage their housing accounts. · tenantwise.co.uk, 4 Oct 2026
Repairs: Tenants can submit repair requests through the app. · tenantwise.co.uk, 3 Oct 2026
Security: The FAQ says TenantWise is built on AWS and uses encryption for sensitive data and regular security audits; administrators can use Microsoft Entra ID single sign-on. · tenantwise.co.uk, 4 Oct 2026
Support: The Cottsway case study reports responsive support, timely solutions and ongoing maintenance and development. · tenantwise.co.uk, 4 Oct 2026
Task flows: Housing providers can create reusable, customisable task flows for processes such as onboarding, document collection and payments. · tenantwise.co.uk, 4 Oct 2026
Tenant self-service: Tenants can view transactions, balances and payment history, update contact details, raise requests and report repairs. · tenantwise.co.uk, 4 Oct 2026

Where TenantWise stands on Freedom251

Tenant Portal Software#20 of 24