TenantWise

Web · Android · iPhone · API

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Freedom report

Two barsScore 5.6

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

TenantWise is ranked #4 of 25 in tenant portal software on Freedom251. It runs on Android, API, iOS, Web.

Compared on tenant portal software

Maintenance requests: Yes
Online rent payments: Yes
Resident messaging: Yes
Document sharing: Yes
Mobile access: native
Property integrations: Yes

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The record

Purpose: TenantWise is a SaaS tenant portal for housing providers, giving tenants online access to manage their housing accounts.
Account self-service: Tenants can view transactions, balances and payment history, update contact details, and raise requests.
Payments: Tenants can pay rent, service charges and other housing fees and set up direct debits.
Repairs: Tenants can submit repair requests through the app.
Task flows: Housing providers can create reusable, customisable task flow templates for processes such as onboarding, document collection and payments.
Integrations: The site names Adobe Sign, Microsoft Entra ID, SharePoint and housing management systems as integrations.
Custom integrations: TenantWise says it can build a new integration if a customer requires one.
Security: The site says TenantWise is built on AWS and uses encryption for sensitive data and regular security audits.
Administrator access: Microsoft Entra ID single sign-on is available for administrators.
Hosting: TenantWise describes itself as a fully managed and hosted SaaS tenant portal.
Intended customers: The site describes TenantWise as a portal for housing providers and social housing providers.
Getting started: The site directs prospective customers to get in touch or book a demo.
Tenant self-service: Tenants can view transactions, balances and payment history, update contact details, raise requests and report repairs.
Civica Cx: TenantWise documentation describes an integration with the Civica Cx API that requires a Civica Cx user with API permissions.

Where it ranks on Freedom251

Best Tenant Portal Software in 2026#4 of 25

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Sources

tenantwise.co.uk· checked 3 Oct 2026
docs.tenantwise.co.uk/tenantwise-documentation/admin-console/· checked 4 Oct 2026
tenantwise.co.uk/case-studies/cottsway· checked 4 Oct 2026
tenantwise.co.uk/eula· checked 4 Oct 2026