Telchemy SQmediator monitors and troubleshoots real-time performance for VoIP, video, and data services. It combines passive quality monitoring with active testing, reporting quality-of-experience scores such as MOS, quality-of-service metrics, and diagnostics for voice, audio, and video sessions. Listed meeting platforms include Microsoft Teams, Zoom, Google Meet, GoToMeeting, and Webex. SQmediator can analyze encrypted audio and video streams without decrypting them. Software test agents for Linux, Windows, and Android can simulate VoIP or videoconferencing calls and test web, email, DNS, DHCP, and SIP services. Dashboards, email alerts, and SNMP traps can report service metrics that exceed configured thresholds. The system runs on Linux server hardware or virtual machines and can be deployed on premises, in the cloud, or in data centers. Its multitenant design can manage thousands of customers and sites and millions of end users. SQmediator requires an Oracle or PostgreSQL database that customers set up using Telchemy’s scripts and instructions. Pricing is available on request; customers pay for selected modules, and combining passive monitoring with active testing costs extra.
Who it is for
SQmediator suits enterprise, government, and service-provider teams responsible for VoIP, video, or data service performance. It is relevant to organizations that need both passive monitoring and simulated service tests across multiple customer sites.
What is good
- Combines passive monitoring with active service tests.
- Reports MOS scores, QoS metrics, and session diagnostics.
- Analyzes encrypted audio and video without decrypting streams.
- Test agents are available for Linux, Windows, and Android.
- Multitenant architecture can manage thousands of customers and sites.
What to know first
- Pricing is available on request.
- Customers must set up an Oracle or PostgreSQL database.
- Combining passive monitoring with active testing costs extra.
- The Web Services API is optional in listed single-server editions.
Verdict
Choose SQmediator if you need real-time monitoring and active tests for communications and data services, especially across a multitenant deployment. Review module licensing and database setup requirements when assessing it; pricing is provided on request.
Get started with Telchemy SQmediator
- Contact Telchemy through its direct or indirect sales channels, or ask about OEM licensing.
- Select an edition and the modules needed; pricing is available on request.
- Choose an on-premises, cloud, or data-center deployment on Linux server hardware or a virtual machine.
- Download and set up an Oracle or PostgreSQL database using Telchemy’s scripts and instructions.
- Install Linux, Windows, or Android software test agents as needed.
Limits to know first
There is no free plan. Passive monitoring and active testing together cost extra, and user-defined services require a license key. The Web Services API is optional in listed single-server editions.
Questions about Telchemy SQmediator
How much does SQmediator cost?
Pricing is available on request. Customers pay for the modules they use, and combining passive monitoring with active testing costs extra.
Is there a free plan?
No. SQmediator is a paid product.
Which operating systems are supported?
The listed platforms include Android, Linux, web, and Windows. Linux, Windows, and Android software test agents are available.
Which meeting platforms does it support?
The product lists Microsoft Teams, Zoom, Google Meet, GoToMeeting, and Webex. It can analyze encrypted audio and video streams without decrypting them.
What database does deployment require?
SQmediator requires an Oracle or PostgreSQL database. Customers download and set it up themselves using Telchemy’s scripts and instructions.
Does it provide an API?
A SOAP/XML web services API can configure the system, retrieve data, and control active tests. It is standard in multi-server editions and optional in listed single-server editions.
Telchemy SQmediator plans and pricing
All plansCompared on VoIP monitoring software
- Free plan
- No
- MOS scoring
- Yes
- Jitter tracking
- Yes
- Packet-loss tracking
- Yes
- Synthetic call tests
- Yes
