Tableo

Tableo is a restaurant reservation and management platform for restaurants, bars and cafés. It suits operators that want bookings, seating, guest records and payment controls in one workspace. The strongest case is a venue handling several booking sources; the weakest is a very small operation that will stay within a modest monthly reservation volume.

Overview

Tableo consolidates reservations from direct and discovery channels with real-time table control. An interactive floor map, special service hours and a waiting list help staff adapt seating as availability changes, while a branded booking form gives the venue a direct booking presence. Guest profiles, booking history, notes, exportable data and marketing tools extend the system beyond a simple calendar.

The platform supports restaurants of all sizes as well as bars and cafés, and includes multi-location support. Tableo says it serves thousands of restaurants in 80 countries. Its Manager app is included with every account, so teams can work on iPhone, iPad, Android phones and Android tablets as well as the web.

Key features

Bookings can arrive through the website form, TripAdvisor, Reserve with Google, Facebook, Instagram and Michelin Guide. That channel coverage is useful for venues whose guests discover them on several services, although the free tier counts every channel toward one shared allowance. Automated reminders, waiting-list management and table management cover routine reservation operations.

An AI messaging assistant handles enquiries and booking requests on Facebook and Instagram. Deposits, prepayments, card verification and no-show fees provide practical ways to secure demand and reduce losses from missed bookings. Stripe and ZruPay process payment information; Tableo says CVV is not stored and tokenization is used where applicable. Its data-processing terms require compliance with the EU GDPR and Malta’s Data Protection Act.

Support is offered by chat in any language from 9:00–19:30 CET Monday to Friday and 10:30–19:00 CET Saturday, with ticket and phone options. That schedule is helpful for European operating hours but does not provide stated Sunday coverage.

Pricing

Freemium is suitable for testing or a very low-volume venue, but 100 covers monthly is a hard ceiling shared across booking channels. Organise removes the quota and fits a small team, though payments, SMS and event management begin at Grow. Grow is the more complete choice for venues needing those functions and five staff accounts. Expand targets larger or multi-site businesses that need unlimited users, CRM, API access and chain cross-selling. Published paid prices require annual billing, so operators should budget for that commitment; a free trial is also offered.

Platforms

Tableo runs on web, Android and iOS. The included Manager app supports phones and tablets, making mobile table and booking work available without an additional app charge.

Who it's for

Choose Tableo if your restaurant, bar or café receives bookings through social, search and guide channels and wants those reservations tied to tables, guest history and payment safeguards. Multi-location support and the Expand tier make it relevant to growing groups. It is less compelling for a venue that needs only occasional bookings and cannot justify annual billing once the 100-cover free allowance is exceeded.

Pros and cons

Pros

• Broad channel integration: TripAdvisor, Google, Facebook, Instagram and Michelin Guide can feed one reservation operation.
• Strong booking controls: Floor mapping, special hours, waitlists and automated reminders address day-to-day seating management.
• Payment protection: Deposits, prepayments, verification and no-show fees help manage commitment risk.
• Mobile access included: Manager apps for iOS and Android are included with every account.

Cons

• Small free allowance: Freemium permits only 100 covers per month across all channels.
• Annual price terms: Every published paid-plan price is billed annually.
• Feature gating: Payments, SMS and event management require Grow, while CRM and API access require Expand.

Alternatives

For a category-focused shortlist, see Restaurant CRM Software and Restaurant Reservation Software.

• Peppar Restaurant CRM suits an operator wanting a paid Android/web CRM with a 1-outlet Starter plan at ₹599 a month billed monthly, excluding GST.
• Comaly is the simpler free web option, with a Free plan covering the first 5,000 guests.
• Fleksa Marketing Automation is better when branded ordering, loyalty and retention are the priority, starting at €99 a month.
• Salesforce for Restaurants fits teams seeking broader CRM workflows, with Salesforce Starter from $25 per user per month plus transaction fees.
• PAR Engagement is a paid alternative across Android, API, iOS and web.
• Thanx targets US and Canadian companies with quote-based enterprise solutions.
• Olo GDP is a paid web service with demo-based pricing and a free trial.
• Wisely Marketing Automation is a paid web alternative.

Verdict

Tableo is a strong choice for restaurants and hospitality groups that need multi-channel reservations, practical table controls, guest data and payment safeguards together. Choose it primarily for that breadth and the included mobile manager app. Look elsewhere if your volume is likely to remain low enough for a simpler free tool, or if annual billing and tiered access to payments, CRM and API functions do not suit your operation.