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Make a Rezzy Guest CRM
What Make a Rezzy Guest CRM is
Make a Rezzy Guest CRM is the guest-management feature in Make a Rezzy, a booking platform for independent restaurants. Each booking adds visits, spend, dietary needs, notes and tags to a guest profile. Restaurants can export guest records as a CSV or spreadsheet, including contact details and marketing consent. The CRM is included in every account, with no premium tier or add-on fee. Restaurants can send one-off email campaigns and automations, with up to 1,000 marketing emails included each month.
Before a service, a pre-shift brief can bring together regulars, first-time guests, VIPs, allergies, dietary needs and special requests. Connecting Square can open a check when a booking is seated, mark the booking completed after payment and record the total as guest spend. A Spektrix connection is designed for theatre venues with restaurants, but has not yet been rolled out to operator accounts.
Management is available through a computer web app and mobile apps for Android and iOS. The booking widget can be embedded on WordPress, Squarespace, Wix, Webflow, Shopify or plain HTML sites. The listed plan is $1.25 a month per seated cover, capped at $125/month, with no subscription or setup fee. A free trial is available.
Who it suits
Make a Rezzy Guest CRM suits independent restaurants that want booking details, guest history and email marketing in one account. It can also suit restaurants using Square and theatre venues considering a connection to Spektrix, subject to that integration’s rollout.
What it does well
- Guest CRM is included in every account without an add-on fee.
- Guest profiles collect visits, spend, dietary needs, notes and tags.
- Exports include contact details and marketing consent.
- Pre-shift briefs surface guest preferences and special requests.
- Square can connect booking completion and spend to guest records.
- Available on web, Android and iOS.
What to know first
- Email marketing is limited to 1,000 included emails each month.
- The Spektrix integration has not yet reached operator accounts.
- The listed charge is $1.25 a month per seated cover.
Limits
Email campaigns and automations include up to 1,000 marketing emails each month. The listed charge is $1.25 a month per seated cover, capped at $125/month; there is no subscription or setup fee.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Per seated cover | £1 per seated cover, capped at £99 per month; no subscription · All features included · CRM included · 1,000 marketing emails per month | £1 a month |
| Make a Rezzy | per seated cover · capped at $125/month · no subscription · no setup fee | $1.25 a month |
As makearezzy.com lists them, read 21 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Make a Rezzy website.
- Start the available free trial.
- Use the computer web app or install the management app from Google Play or the Apple App Store.
- Embed the booking widget on a supported website or a plain HTML site.
- Connect Square to link seated bookings with checks and recorded spend, if using Square.
Verdict
Choose Make a Rezzy Guest CRM if your independent restaurant wants guest profiles, pre-shift information and email campaigns alongside bookings. Its CRM is included in every account, and Square can connect payments with guest spend. Restaurants planning around Spektrix should account for the integration not yet being rolled out to operator accounts.
Questions
How much does Make a Rezzy Guest CRM cost?
The listed Make a Rezzy plan is $1.25 a month per seated cover, capped at $125/month. It has no subscription or setup fee.
Is there a free plan or trial?
The pricing details say there is no free plan, and a free trial is available.
Which platforms can I use?
Management is available through a computer web app and mobile apps for Android and iOS.
Can I export guest data?
Yes. Guest data can be exported as a CSV or spreadsheet, including contact details, notes, tags, visits, spend and marketing consent.
Does it integrate with Square or Spektrix?
Square can connect checks, booking completion and guest spend. The Spektrix integration is designed for theatre venues with restaurants, but has not yet been rolled out to operator accounts.
What support and data protections are described?
Support is available by email and phone, with a typical response time within 24 hours. The DPA describes TLS encryption in transit, one-way password hashing, role-restricted access, UK data-centre hosting and UK GDPR requirements.
Facts from Make a Rezzy Guest CRM's own pages
- AI email tools
- The campaign tools can propose campaign ideas from booking data and draft editable marketing emails using AI. · makearezzy.com, 21 Oct 2026
- API documentation
- The API reference is linked from the help article and described as providing requests with curl, Python and JavaScript examples. · makearezzy.com, 21 Oct 2026
- API limits
- API clients are limited to 120 requests per minute, and API bookings cannot overbook, skip deposits, choose tables or change booking times. · makearezzy.com, 21 Oct 2026
- Booking workflow
- The system offers a booking widget, booking page, diary, floor plan, deposits, event ticketing, reviews and analytics alongside its CRM. · makearezzy.com, 21 Oct 2026
- Company headquarters and size
- LinkedIn lists the company headquarters as London, England and company size as 2–10 employees. · uk.linkedin.com, 21 Oct 2026
- Company legal name
- Companies House lists the company as MAKE A REZZY LTD, a private limited company incorporated on 29 October 2024. · find-and-update.company-information.service.gov.uk, 21 Oct 2026
- Contracts
- Make a Rezzy states that there are no contracts and customers can cancel anytime. · makearezzy.com, 30 Sept 2026
- CRM inclusion
- The guest CRM is included in every account with no premium tier or add-on fee. · makearezzy.com, 30 Sept 2026
- Data protection
- The DPA states that servers are hosted in UK data centres and that Make a Rezzy follows UK GDPR data-protection requirements. · makearezzy.com, 30 Sept 2026
- Documentation and support
- The help center contains setup and feature guides, and says support replies within one working day. · makearezzy.com, 21 Oct 2026
- Email allowance
- The CRM product page says up to 1,000 marketing emails per month are included. · makearezzy.com, 21 Oct 2026
- Email automations
- Automations can send welcome, win-back, loyalty and VIP emails when opted-in guests match configured criteria. · makearezzy.com, 21 Oct 2026
- Email campaigns
- Restaurants can send or schedule branded marketing campaigns to opted-in guests and review delivery counts and unsubscribes. · makearezzy.com, 21 Oct 2026
- Email consent
- Marketing consent is captured through an unticked booking opt-in, and the service rechecks consent when an email is sent. · makearezzy.com, 21 Oct 2026
- Email marketing
- The CRM supports one-off campaigns and automations, with up to 1,000 marketing emails included each month. · makearezzy.com, 30 Sept 2026
- Extensibility
- API keys can be configured as read-only, limited, full or custom, and revoked by the account owner or administrator. · makearezzy.com, 21 Oct 2026
- Google Play listing
- The opened Google Play listing showed 50+ downloads but did not display a rating or rating count. · play.google.com, 21 Oct 2026
- Guest export
- Filtered or complete guest lists can be exported as CSV with contact information, preferences, tags, visits, spend and marketing consent details. · makearezzy.com, 21 Oct 2026
- Guest matching
- A booking is matched to an existing profile when first name, last name, email and phone all match; mismatches can create duplicates that staff can merge. · makearezzy.com, 21 Oct 2026
- Guest profiles
- Bookings build guest profiles containing contact details, visits, no-show rate, party size and review history. · makearezzy.com, 21 Oct 2026
- Guest segments
- Staff can filter guests by contact details, tags, visit count, no-shows, spend and first or last visit, then save filters as reusable segments. · makearezzy.com, 21 Oct 2026
- Guest spend
- Guest lifetime and per-cover spend are recorded from settled bills when the restaurant connects Square. · makearezzy.com, 21 Oct 2026
- License and hosting
- The product is presented as a hosted service, and the opened product, help and API pages do not state an open-source license or self-hosting option. · makearezzy.com, 21 Oct 2026
- Limit: campaign analytics
- The campaign help page says delivery, open and click tracking is forthcoming; the page currently reports sends, failed addresses and unsubscribes. · makearezzy.com, 21 Oct 2026
Where Make a Rezzy Guest CRM stands on Freedom251
- Restaurant CRM Software#7 of 27