Suzzy

What Suzzy is

Suzzy is a restaurant platform for handling reservations, menus, guest relationships, loyalty, reviews, marketing and direct orders. Its online booking tools accept reservations around the clock, send automatic confirmations and SMS reminders, and carry a stated 0% booking commission. The booking workflow brings together guest contact details, party size, requests, visit history, preferences and staff notes. Restaurants can maintain QR menus by changing items, prices and availability in real time; AI translation is available in eight languages. Digital loyalty cards work with Apple Wallet and Google Wallet, without requiring guests to install a separate app. Review tools include automatic post-visit Google review requests, private feedback and AI reply suggestions. Suzzy also offers campaigns, Click & Collect and consolidated analytics. It runs on the web, Android and iOS and is aimed at restaurants, cafés, bars, food trucks and similar businesses. Essentiel costs €89 a month, billed at 89€/mois HT; Haut de gamme costs €139 a month, billed at 139€/mois HT, and adds a premium restaurant website with SEO + GEO. Subscription prices exclude SMS usage fees and add-ons; SMS credits cost €0.20 excl. VAT per credit.

Who it suits

Suzzy suits restaurants, cafés, bars, food trucks and similar businesses that want to manage bookings, menus, guest loyalty and marketing in one platform. Its mobile and web availability also fits teams that need access across those platforms.

Limits

Suzzy has no free plan. Essentiel costs €89.00 per month and Haut de gamme €139.00 per month; subscription prices exclude SMS usage fees and add-ons. Haut de gamme adds a premium restaurant website with SEO and GEO.

Getting started

1. Open https://suzzyapp.com/en on the web, or use Suzzy on Android or iOS
2. Choose the Essentiel plan at €89.00 per month or Haut de gamme at €139.00 per month
3. Configure online reservations, confirmations, reminders, and guest CRM details
4. Update the QR menu and connect loyalty cards through Apple Wallet or Google Wallet
5. Set up review requests, campaigns, direct orders, and listed partner integrations

Verdict

Suzzy combines restaurant bookings and guest management with menus, loyalty, review handling and marketing tools. Buyers should account for the subscription price as well as separate SMS usage fees and add-ons.