SevenRooms

What SevenRooms is

SevenRooms is hospitality software built around guest data, with tools for reservations, waitlists, table operations, marketing, and online ordering. Restaurants can accept online reservations, manage walk-ins and virtual waitlists, and send waiting guests real-time SMS updates. Guest management includes CRM profiles and customizable guest and reservation tags. Front-of-house tools include table management and an auto-seating algorithm. Marketing features cover personalized automated communications, email marketing, reputation management, and guest feedback surveys. Booking channels include Google, Facebook, Instagram, TikTok, and third-party reservation partners. SevenRooms says it offers more than 100 integrations and a flexible API across restaurant systems and hospitality tools. It also lists menu management. Businesses it serves include restaurants, hotels, membership clubs, nightclubs, sports and entertainment venues, breweries, and wineries. Packages include Starter, Growth, and Premium, with prices available by quote; there is no free plan. Starter includes CRM and guest profiles, branded reservations and waitlist management, DoorDash and Deliveroo reservation marketplace access, table management, reputation management, and basic marketing automations.

Who it suits

It suits hospitality businesses including restaurants, hotels, clubs, venues, breweries, and wineries that need guest, reservation, table, or marketing tools. Businesses considering it can request a quote for the package that fits their needs.

Limits

There is no free plan. Starter includes CRM and guest profiles, branded reservations and waitlist management, DoorDash and Deliveroo marketplace access, table management, reputation management, and basic marketing automations.

Getting started

1. Visit the SevenRooms website
2. Request a quote for Starter, Growth, or Premium
3. Choose the package that fits your operation
4. Use the web or iOS product
5. Connect restaurant systems through the API or available integrations

Verdict

SevenRooms combines guest profiles with booking, table operations, marketing, and integrations for hospitality businesses. Package pricing is not displayed, so prospective customers need to request a quote.