RestaurantHQ is a paid web platform for independent restaurants that combines loyalty and retention tools. Its rewards system starts with visit punches and then awards VIP points for each dollar spent. Eight automated SMS campaign types include punch follow-ups, VIP win-back messages, and streak alerts. Each restaurant receives a branded, mobile-first microsite for specials, menus, ordering, locations, and rewards, without requiring customers to download an app. The owner dashboard provides member analytics, customer profiles, staff notes, and role permissions. VIP members can photograph receipts for AI-assisted total reading; duplicate totals and same-day scans can be flagged for review. Family members may share one primary account, pool punches and points, and share VIP status. Standard lists Google Reviews integration, while microsite ordering can connect to an existing system. Premium adds a Voice AI Hostess, advanced automations, email marketing, Social Planner, and Reputation Management. Plans are 97.00 USD, 297.00 USD, or 497.00 USD per month.
Who it is for
It suits independent restaurants seeking loyalty rewards, automated SMS outreach, and a customer microsite. The plans scale from 250 to 10,000 loyalty members.
What is good
- Visit punches and VIP points
- Eight automated SMS campaign types
- Branded mobile-first customer microsite
- Family account pooling
- Analytics, profiles, notes, and permissions
What to know first
- No free plan is listed
- Starter supports up to 250 loyalty members
- Microsite goes offline after cancellation
- Data is retained for 90 days after cancellation
Verdict
RestaurantHQ combines restaurant loyalty, messaging, microsite ordering, and member management in a browser-based service. Its tier limits and cancellation effects are important when choosing a plan.
RestaurantHQ plans and pricing
All plansCompared on restaurant marketing software
- Free plan
- No
- Paid from
- $97/mo
- Campaign channels
- multichannel
- Automated campaigns
- Yes
- Loyalty program
- Yes
- Guest or contact limit
- 250 contacts
