No. 23 of 29 ·Customer Interaction Analytics Software

Stratifyd

Name: Stratifyd
Price: 20000 USD

Web · paid plans from $1666.67/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Stratifyd is ranked #23 of 29 in customer interaction analytics software on Freedom251. It runs on Web. There is no free plan. Paid plans start at $1666.67/mo.

Stratifyd plans and pricing

All plans

Basic $20,000/yr 1 view-only user · 0 creators · 1 dashboard · template customization · 25,000 records/year · manual refresh · file upload stratifyd.com · 1 Oct 2026

Core $40,000/yr 5 view-only users · 1 creator · up to 3 dashboards · template customization · 50,000 records/year · manual refresh · file upload stratifyd.com · 1 Oct 2026

Professional $75,000/yr 10 view-only users · 1 creator · up to 5 dashboards · template and blank customization · 200,000 records/year · manual refresh · file upload stratifyd.com · 1 Oct 2026

Enterprise Not published unlimited dashboards · full customization · full AI suite · custom taxonomy models · speech analytics · omnichannel analysis · automatic and real-time refresh · custom integrations stratifyd.com · 1 Oct 2026

Compared on customer interaction analytics software

Free plan: No
Channel coverage: omnichannel
Sentiment analysis: Yes
Intent detection: Yes
Journey analysis: Yes

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The record

Product: Stratifyd is an experience analytics platform that provides a single point of truth for experience, behavioral and operational data.
Primary users: The platform was designed for business analysts rather than data scientists.
Core workflow: Stratifyd aggregates data, analyzes it for hidden themes and trends, and supports action through dashboards and reporting.
AI analysis: Its proprietary AI engine surfaces themes and signals that teams might not know to look for.
Use cases: The company lists customer intelligence, contact center experience, product experience, employee experience, brand management and medical insights as use cases.
Supported data: The platform can analyze structured and unstructured sources including surveys, social media, chat and call logs, product reviews and CRM systems.
Connectors: Stratifyd documentation lists enterprise connectors for HPE Vertica, PostgreSQL, Microsoft SQL, Hive, MySQL, MongoDB and IBM DB2, plus third-party connectors such as Salesforce, Google Analytics and Zendesk.
File import: Users can upload CSV or Excel files from a local computer.
Security: Stratifyd says it uses encryption, firewalls and SSL or HTTPS as commercially reasonable security measures for personal data.
Privacy rights: The privacy policy describes rights including access, correction and deletion for personal data, subject to applicable law.
Target customers: Stratifyd says enterprises, startups and medical organizations use its platform across financial services, retail, software, pharma, healthcare, CPG, telecom and utilities.
Company profile: LinkedIn lists Stratifyd as a privately held software development company with 51–200 employees.
Price from: $1666.67/mo

Where it ranks on Freedom251

Best Customer Interaction Analytics Software in 2026#23 of 29

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Sources

stratifyd.com· checked 1 Oct 2026
stratifyd.com/product/· checked 1 Oct 2026
stratifyd.com/company/about-us/· checked 1 Oct 2026
stratifyd.com/resources/one-insight-can-have-big-impa· checked 1 Oct 2026
stratifyd-user-guide.readthedocs.io/en/latest/dataconnectors.html· checked 1 Oct 2026
stratifyd.com/privacy-policy/· checked 1 Oct 2026
linkedin.com/company/stratifyd· checked 1 Oct 2026
stratifyd.com/solutions/stratifyd-signals/· checked 1 Oct 2026