Freedom251 › Customer Interaction Analytics Software
Stratifyd
What Stratifyd is
Stratifyd is a web-based experience analytics platform that combines experience, behavioral, and operational data in one view. It aggregates structured and unstructured sources such as surveys, social media, chat and call logs, product reviews, and CRM systems, then analyzes them for themes and trends. Its proprietary AI engine surfaces signals teams may not have expected, while dashboards and reports support follow-up. The platform is designed for business analysts rather than data scientists. Listed applications include customer intelligence, contact-center, product and employee experience, brand management, and medical insights. Stratifyd supports omnichannel, sentiment, intent, and journey analysis. Data can enter through enterprise or third-party connectors, or CSV and Excel uploads. Paid annual plans include Basic at $20,000 a year, Core at $40,000 a year, and Professional at $75,000 a year.
Who it suits
Stratifyd suits business analysts in enterprises, startups, and medical organizations analyzing customer, employee, product, brand, or operational experiences. It is intended for teams working with mixed structured and unstructured data.
What it does well
- Designed for business analysts
- Analyzes structured and unstructured sources
- Omnichannel, sentiment, and intent analysis
- CSV and Excel file uploads
- Dashboards and reporting for action
What to know first
- No free plan
- Basic allows one view-only user
- Annual plans start at 20000.00 USD
Limits
Basic includes one view-only user, zero creators, one dashboard and 25,000 records per year with manual refresh. Core and Professional increase users, creators, dashboards and annual record allowances, while listed plans retain manual refresh.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | 1 view-only user · 0 creators · 1 dashboard · template customization · 25,000 records/year · manual refresh · file upload | $20,000 a year |
| Core | 5 view-only users · 1 creator · up to 3 dashboards · template customization · 50,000 records/year · manual refresh · file upload | $40,000 a year |
| Professional | 10 view-only users · 1 creator · up to 5 dashboards · template and blank customization · 200,000 records/year · manual refresh · file upload | $75,000 a year |
| Enterprise | unlimited dashboards · full customization · full AI suite · custom taxonomy models · speech analytics · omnichannel analysis · automatic and real-time refresh · custom integrations | On request |
As stratifyd.com lists them, read 1 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Stratifyd website
- Select the Basic, Core or Professional annual plan
- Connect a supported database or third-party service
- Upload CSV or Excel files from a local computer
- Aggregate sources and analyze themes, trends and signals
- Build dashboards and reports for follow-up
Verdict
Stratifyd provides a shared analytics layer for varied experience data, with AI-assisted theme discovery and reporting. Its paid annual plans and user, dashboard, and record limits should be considered before adoption.
Questions
What is Stratifyd used for?
Listed uses include customer intelligence, contact center experience, product experience, employee experience, brand management and medical insights.
Which data sources can it analyze?
It handles surveys, social media, chat and call logs, product reviews and CRM systems, along with connected databases and uploaded CSV or Excel files.
How much do the plans cost?
Basic costs $20,000 a year, Core costs $40,000 a year and Professional costs $75,000 a year.
Is there a free plan?
No. Stratifyd uses paid plans.
Which analytics capabilities are included?
The platform supports omnichannel coverage, sentiment analysis, intent detection and journey analysis.
What connectors are available?
Listed connectors include HPE Vertica, PostgreSQL, Microsoft SQL, Hive, MySQL, MongoDB, IBM DB2, Salesforce, Google Analytics and Zendesk.
Facts from Stratifyd's own pages
- AI analysis
- Its proprietary AI engine surfaces themes and signals that teams might not know to look for. · stratifyd.com, 1 Oct 2026
- Company profile
- LinkedIn lists Stratifyd as a privately held software development company with 51–200 employees. · linkedin.com, 1 Oct 2026
- Connectors
- Stratifyd documentation lists enterprise connectors for HPE Vertica, PostgreSQL, Microsoft SQL, Hive, MySQL, MongoDB and IBM DB2, plus third-party connectors such as Salesforce, Google Analytics and Zendesk. · stratifyd-user-guide.readthedocs.io, 1 Oct 2026
- Core workflow
- Stratifyd aggregates data, analyzes it for hidden themes and trends, and supports action through dashboards and reporting. · stratifyd.com, 1 Oct 2026
- File import
- Users can upload CSV or Excel files from a local computer. · stratifyd-user-guide.readthedocs.io, 1 Oct 2026
- Primary users
- The platform was designed for business analysts rather than data scientists. · stratifyd.com, 1 Oct 2026
- Privacy rights
- The privacy policy describes rights including access, correction and deletion for personal data, subject to applicable law. · stratifyd.com, 1 Oct 2026
- Product
- Stratifyd is an experience analytics platform that provides a single point of truth for experience, behavioral and operational data. · stratifyd.com, 1 Oct 2026
- Security
- Stratifyd says it uses encryption, firewalls and SSL or HTTPS as commercially reasonable security measures for personal data. · stratifyd.com, 1 Oct 2026
- Supported data
- The platform can analyze structured and unstructured sources including surveys, social media, chat and call logs, product reviews and CRM systems. · stratifyd.com, 1 Oct 2026
- Target customers
- Stratifyd says enterprises, startups and medical organizations use its platform across financial services, retail, software, pharma, healthcare, CPG, telecom and utilities. · stratifyd.com, 1 Oct 2026
- Use cases
- The company lists customer intelligence, contact center experience, product experience, employee experience, brand management and medical insights as use cases. · stratifyd.com, 1 Oct 2026