Freedom251 › HOA Management Software
Strack
What Strack is
Strack is a paid, cloud-based strata management platform for agencies, owners’ corporations, owners and service providers. It runs in a web browser, including on mobile browsers with the maker’s stated full functionality, but has no mobile apps. A resident and owner portal provides access to service requests, financial reports, meeting agendas, levy invoices and building documents. Users can collect online dues, manage maintenance requests, request quotes or tenders, issue work orders and process vendor invoices. Trust accounting and automated reconciliation cover receipts and disbursements. Meeting tools include digital agendas and minutes, online voting and integrated video conferencing. Compliance features support NSW Strata Hub annual reporting and recording items such as fire safety and backflow testing. Strack also supports BPAY bulk payments, DEFT integration for eligible Macquarie Bank customers, and migration from Strata Master, StrataMax and Urbanise. AWS hosts its infrastructure in an Australian region.
Who it suits
Strack suits strata agencies, owners’ corporations, owners and service providers needing browser-based administration, accounting, maintenance and meeting tools. Its owner portal and compliance features also fit schemes managing resident access and reporting.
What it does well
- Owner portal includes financial and building records
- Trust accounting includes automated reconciliation
- Supports online voting and video conferencing
- Can migrate data from three listed systems
- Full browser functionality on mobile devices
What to know first
- No mobile apps
- Paid service with no free plan
- Self-managed plan has a $350 setup cost
- Fully Managed requires a 12-month minimum contract
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Completely Self-Operated | The FAQ says subscriptions can be paid annually or quarterly in advance. · $350 once-off setup cost to initialise financials · 2 hours of free support to get started · Ongoing professional support available | $10 a month |
| Admin Assisted | The FAQ says subscriptions can be paid annually or quarterly in advance. · $350 once-off setup cost per scheme · Strack handles levies, invoices and bank reconciliation | $14 a month |
| Fully Managed | Contact for quote · Minimum contract 12 months · Professional management by strata partners | On request |
As strack.com.au lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Strack combines strata administration, service workflows, accounting, meetings and compliance in one browser-based platform. Buyers should account for paid plans, setup charges on listed plans and the lack of mobile apps.
Facts from Strack's own pages
- Access
- Strack says it can be accessed from anywhere via a browser on mobile, with full functionality. · strack.com.au, 11 Oct 2026
- Accounting
- The platform provides trust accounting and automated reconciliation of receipts and disbursements. · strack.com.au, 11 Oct 2026
- Association accounting
- Yes · strack.com.au, 20 Sept 2026
- Agency pricing
- Agency pricing depends on portfolio size, is charged annually per lot, and allows any number of users at no additional charge; the site directs prospects to contact sales for a quote. · strack.com.au, 11 Oct 2026
- Compliance
- The platform supports NSW Strata Hub annual reporting and recording compliance items such as fire safety and backflow testing. · strack.com.au, 11 Oct 2026
- Document storage
- Yes · strack.com.au, 20 Sept 2026
- Free plan
- No · strack.com.au, 20 Sept 2026
- Integrations
- Strack supports bulk payments via BPAY API and says it integrates with DEFT for customers banking with Macquarie Bank. · strack.com.au, 11 Oct 2026
- Maintenance requests
- Yes · strack.com.au, 20 Sept 2026
- Maker experience
- The maker says its team has over 150 years of combined industry experience. · strack.com.au, 11 Oct 2026
- Meetings
- Strack supports digital meeting agendas and minutes, online voting, and integrated video conferencing. · strack.com.au, 11 Oct 2026
- Migration
- Strack says it can migrate data from Strata Master, StrataMax and Urbanise. · strack.com.au, 11 Oct 2026
- Mobile apps
- No · strack.com.au, 20 Sept 2026
- Online dues collection
- Yes · strack.com.au, 20 Sept 2026
- Owner portal
- Owners can access service requests, financial reports, meeting agendas, levy invoices and building documents through the owner portal. · strack.com.au, 11 Oct 2026
- Product
- Strack is a cloud-based strata management platform for agencies, owners’ corporations, owners and service providers. · strack.com.au, 11 Oct 2026
- Resident portal
- Yes · strack.com.au, 20 Sept 2026
- Security and hosting
- Strack says it handles infrastructure, security and redundancy using Amazon Web Services in an Australian region. · strack.com.au, 11 Oct 2026
- Service workflows
- Users can manage service requests, request quotes or tenders, issue work orders, and handle vendor invoices in one platform. · strack.com.au, 11 Oct 2026
- Support
- The self-managed plan includes two hours of free getting-started support, and the site says ongoing professional support is available. · strack.com.au, 11 Oct 2026
- Trial and cancellation
- The self-managed signup FAQ says Strack includes a 10-day cooling-off period. · strack.com.au, 11 Oct 2026
Where Strack stands on Freedom251
- HOA Management Software#77 of 87