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Spike.sh

Name: Spike.sh
Price: 7 USD
Author: Spike.sh

Free trial AndroidAPIiPhoneWeb

What Spike.sh is

Spike.sh is an incident management and alerting platform from Spike.sh, operated by FatSync Software Private Limited in Pune, Maharashtra, India. It calls responders when services fail, groups and removes duplicate alerts, and can identify duplicate incidents and recoveries automatically. AI can draft incident titles, recommend severity and priority, and connect with AI clients and agents through MCP. On-call schedules and escalation rules send alerts by phone, SMS, Slack, or the mobile app; phone and SMS coverage is available in more than 100 regions. Status pages can use a custom domain or private access, show incident history and planned maintenance, embed a live widget, and send subscriber updates through email, Slack, RSS, or Atom. Spike says it integrates with more than 80 monitoring tools, cloud platforms, and error trackers, including Datadog, Prometheus, Grafana, Sentry, Slack, and Microsoft Teams. Standard costs $7.00 per user per month, while Business costs $14.00 per user per month; Enterprise uses contact-sales pricing. The service is available on Android, iOS, web, and through an API, with a 14-day trial and no free plan.

Who it suits

Spike.sh suits teams that need on-call routing, incident triage, and private status communication. It also fits organizations using monitoring services such as Datadog, Prometheus, Grafana, Sentry, Slack, or Microsoft Teams.

What it does well

Groups and de-duplicates incident alerts
AI suggests incident severity and priority
Custom-domain and private status pages
Updates through email, Slack, RSS, or Atom
Connects with more than 80 tools
Phone and SMS support spans 100+ regions

What to know first

No free plan
Standard limits phone and SMS alerts to 100 total
Standard includes one one-person on-call schedule
Enterprise pricing requires contacting sales

Limits

The Standard plan costs $7.00 per user per month and includes 100 total phone and SMS alerts, one one-person on-call schedule, one central phone number, and five incoming calls per month. Business removes those listed alert and routing limits with unlimited phone and SMS alerts, multiple teams, unlimited schedules, and unlimited live call routing.

Plans

Plan	Billed and limits	Price
Standard	per user / month · 100 total Phone and SMS alerts · 1 on-call schedule (1 person) · 1 central phone number · 5 incoming calls/month	$7 a month
Business	per user / month · Unlimited Phone and SMS alerts · multiple teams · unlimited on-call schedules · unlimited live call routing	$14 a month
Enterprise	Contact Sales · SSO · dedicated support channel · managed live call routing · tailored incident insights	On request

As spike.sh lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

Open the Spike.sh status page website
Choose the 14-day trial
Select Standard, Business, or contact sales for Enterprise
Use the web, Android, iOS, or API access
Connect monitoring tools and configure on-call schedules
Create a status page and set subscriber channels

Verdict

Pick Spike.sh if your team needs alert routing, escalation schedules, and configurable status pages in one service. Look elsewhere if you need a permanent free plan or more than the Standard plan’s included alert and schedule limits.

Questions

Does Spike.sh have a free plan?

No. It offers a 14-day trial, with paid plans starting at $7.00 per user per month.

Which platforms does Spike.sh support?

Spike.sh is available on Android, iOS, web, and through an API.

Can status pages use a custom domain?

Yes. Status pages support custom domains, private access, a live embeddable widget, incident history, planned maintenance, and subscriber updates.

What integrations are available?

Spike says it connects to more than 80 monitoring tools, cloud platforms, and error trackers, including Datadog, Prometheus, Grafana, Sentry, Slack, and Microsoft Teams.

What support comes with the plans?

Standard includes email support, Business adds live chat, and Enterprise includes a dedicated support channel.

Facts from Spike.sh's own pages

AI: Spike uses AI to write incident titles and suggest severity and priority, and offers MCP connections for AI clients and agents. · spike.sh, 7 Oct 2026
Company: Spike is operated by FatSync Software Private Limited, an India-registered company with a registered office in Pune, Maharashtra. · spike.sh, 7 Oct 2026
Compliance: Spike's data processing addendum says it is working towards SOC 2 compliance, with current status and reports available on request. · spike.sh, 7 Oct 2026
Custom domain: Yes · spike.sh, 19 Sept 2026
Data location: Spike says its production infrastructure and databases are hosted in the United States, and its personnel access production systems from India. · spike.sh, 7 Oct 2026
Free plan: No · spike.sh, 19 Sept 2026
Headquarters: Pune, Maharashtra, India · spike.sh, 28 Sept 2026
Incident handling: Spike groups and de-duplicates alerts, and can automatically detect duplicates and recoveries. · spike.sh, 7 Oct 2026
Incident updates: Yes · spike.sh, 19 Sept 2026
Integrations: Spike says it connects to 80+ monitoring tools, cloud platforms, and error trackers, including Datadog, Prometheus, Grafana, Sentry, Slack, and Microsoft Teams. · spike.sh, 7 Oct 2026
Maintenance scheduling: Yes · spike.sh, 19 Sept 2026
On-call: On-call schedules and escalation policies route alerts to responders through channels including phone, SMS, Slack, and the mobile app. · spike.sh, 7 Oct 2026
Private status page: Yes · spike.sh, 19 Sept 2026
Purpose: Spike is an incident management and alerting platform that calls the team when things go wrong and helps triage, fix, and close incidents. · spike.sh, 7 Oct 2026
Regional coverage: The pricing FAQ says Phone and SMS alerts are supported in over 100 regions. · spike.sh, 7 Oct 2026
Security: Spike says data is encrypted at rest with AES-256, traffic uses TLS and HSTS, production access is limited, and backups are encrypted. · spike.sh, 7 Oct 2026
Status pages: Status pages support custom domains, private access, an embeddable live widget, incident history, planned maintenance, and subscriber updates by email, Slack, RSS, or Atom. · spike.sh, 7 Oct 2026
Subscriber channels: multi-channel · spike.sh, 19 Sept 2026
Support: Standard includes email support, Business adds live chat, and Enterprise includes a dedicated support channel. · spike.sh, 7 Oct 2026