Freedom251 › On-Call Scheduling Software
Opsgenie
What Opsgenie is
Opsgenie is an incident response and alerting service for teams that need to coordinate incident work across web and mobile. Its listed tools cover rotation scheduling, escalation policies and handoffs, with multichannel notifications to reach responders. Calendar sync and a mobile app are also included. Opsgenie offers a free plan for up to 5 users, alongside three paid tiers billed annually. Essentials costs $9.45 a month and allows 100 incidents per month with 6 months of data retention. Standard costs $19.95 a month, with unlimited incidents and 1 year of retention. Enterprise costs $31.90 a month and includes unlimited incidents, unlimited data retention, and 24/7 email and phone support. The listed platforms are web, Android and iOS. The choice of plan determines the incident allowance, how long data is retained, and whether round-the-clock email and phone support is included.
Who it suits
Opsgenie suits teams that need scheduled rotations, escalation policies and handoff tools for incident response, with notifications across multiple channels. Teams can choose a tier based on incident volume, retention needs and whether they require 24/7 email and phone support.
What it does well
- Free plan supports up to 5 users.
- Rotation scheduling and escalation policies are included.
- Multichannel notifications and handoff tools are available.
- Calendar sync and mobile apps are included.
- Enterprise includes 24/7 email and phone support.
What to know first
- Essentials is limited to 100 incidents per month.
- Essentials retains data for 6 months.
- The listed paid prices are billed annually.
Limits
The free plan is for 5 users. Essentials costs $9.45 a month, billed annually, and includes 100 incidents per month with 6 months of data retention.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 5 users | Free |
| Essentials | Billed annually · 100 incidents per month · 6 months data retention | $9.45 a month |
| Standard | Billed annually · Unlimited incidents · 1 year data retention | $19.95 a month |
| Enterprise | Billed annually · Unlimited incidents · Unlimited data retention · 24/7 email and phone support | $31.90 a month |
As atlassian.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Opsgenie website.
- Choose the free plan for up to 5 users or select a paid tier.
- Use Opsgenie on the web, Android or iOS.
Verdict
Choose Opsgenie if your team needs incident scheduling, escalation and handoff tools across web and mobile. The free plan covers up to 5 users; Enterprise includes 24/7 email and phone support.
Questions
Is Opsgenie free?
Yes. Its free plan is listed at 0.00 USD and covers 5 users.
How much do the paid plans cost?
Essentials is $9.45 a month, Standard is $19.95 a month, and Enterprise is $31.90 a month. All three are billed annually.
What platforms does Opsgenie support?
Opsgenie is listed for web, Android and iOS.
What does Essentials include?
Essentials includes 100 incidents per month and 6 months of data retention.
What is included with Enterprise?
Enterprise includes unlimited incidents, unlimited data retention, and 24/7 email and phone support.
Where Opsgenie stands on Freedom251
- On-Call Scheduling Software#13 of 25
- IT Alerting Software#15 of 23