No. 13 of 26 ·On-Call Management Software

Runframe

Web · API · paid plans from $12/mo

Freedom report

Two barsScore 6.4

Free tierA free tier is on its own pricing page
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Runframe is ranked #13 of 26 in on-call management software on Freedom251. It runs on API, Web. There is a free plan. Paid plans start at $12/mo.

Runframe plans and pricing

All plans

Free Free $0/month Up to 5 users · 1 service catalog · 1 team · 1 basic schedule · Slack incident response · 1 basic hosted status page · 5 AI postmortem draft credits runframe.io · 2 Oct 2026

Growth $12/mo $12/user/month, billed annually Unlimited users, teams, and services · 3 on-call schedules · 3 workflow automations · core integrations and alert ingestion · phone/SMS allowance · AI postmortems runframe.io · 2 Oct 2026

Scale $25/mo $25/user/month, billed annually High-volume schedules and workflow automations · 3 status pages · higher phone/SMS allowance in supported countries · AI briefs, TLDRs, and advanced insights runframe.io · 2 Oct 2026

Compared on on-call management software

Free plan: Yes
Paid from: $12/user/mo

Best Runframe alternatives

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The record

Product: Runframe describes itself as incident management for engineering teams, with on-call, escalations, postmortems, and status pages.
On-call scheduling: On-call rotations support daily, weekly, biweekly, and monthly cycles, with engineer-managed shift swaps and overrides.
Fairness tracking: Runframe tracks cumulative on-call hours per engineer across rotations and surfaces imbalances in a load report.
Paging: Users can page someone from a rotation or search for a teammate and notify them by Slack, email, or phone.
Incident workflow: Runframe routes people through on-call schedules and automatic escalation, coordinates response in Slack or its web dashboard, and supports postmortems and action-item tracking.
Integrations: Listed integrations include Slack, Datadog, Sentry, Prometheus, CloudWatch, Google Meet, Zoom, Jira, Linear, email intake, and generic webhooks.
Alerts: For listed alert sources, Runframe says incoming alerts can create incidents, set severity, page the on-call engineer, and start a timeline automatically.
Security controls: Runframe lists SAML SSO, SCIM provisioning, MFA enforcement, role-based access controls, audit logs, API keys, and service accounts as security controls.
Security practices: The security policy says data is transmitted over HTTPS/TLS and at-rest encryption is provided through infrastructure partners; the page does not claim a named certification.
Pricing limits: The pricing page states that phone, SMS, subscriber delivery, API, MCP, and managed AI usage are subject to fair-use and supported-country limits.
Support: The pricing page lists email support on Free, priority support on Growth, and priority support plus migration help on Scale.
Audience: Runframe documentation describes the platform as built for seed-to-Series C companies.
Price from: $12/mo

Where it ranks on Freedom251

Best On-Call Management Software in 2026#13 of 26
Best On-Call Scheduling Software in 2026#8 of 24

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Sources

runframe.io· checked 2 Oct 2026
runframe.io/product/on-call· checked 2 Oct 2026
runframe.io/docs· checked 2 Oct 2026
runframe.io/integrations· checked 2 Oct 2026
runframe.io/product/security-and-compliance· checked 2 Oct 2026
runframe.io/security· checked 2 Oct 2026
runframe.io/pricing· checked 2 Oct 2026