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Zenduty

What Zenduty is
Zenduty is a cloud service for on-call teams, bringing together alerts, schedules, escalations, and incident response. Teams can create customized rotations for continuous operational coverage, route alerts, and suppress noisy notifications. The service also supports post-incident and stakeholder management. Zenduty lists more than 150 built-in integrations across monitoring, communications, CI/CD, security, and source control. Teams can manage incidents from Slack and receive critical incident alerts through Microsoft Teams. ZenAI can simplify scheduling, extract insights from payloads, summarize incidents, and generate postmortems. The iOS and Android apps deliver alerts to phones and smartwatches, and let users acknowledge incidents from push notifications. Starter costs $6 per user per month, billed yearly, and includes up to five users, one team, and five integrations per team. Growth costs $16 per user per month, also billed yearly, with limits of 50 users, five teams, and five integrations per team. Enterprise pricing is available by talking to Zenduty. A 14-day trial is offered, but there is no free plan.
Who it suits
Zenduty suits teams that need scheduled on-call coverage, incident alerting, and escalation management. Its plan limits distinguish smaller teams from organizations seeking unlimited users, teams, and integrations.
What it does well
- Custom rotations support 24×7 operational coverage.
- Lists more than 150 built-in integrations.
- Mobile users can acknowledge incidents from push notifications.
- A 14-day trial is offered.
What to know first
- There is no free plan.
- Starter limits teams to five users and one team.
- Starter call and SMS allowances vary by region.
Limits
Starter supports up to five users, one team, and five integrations per team. Its monthly call and SMS allowance is 100 per user in the USA, Canada, and India, and 25 per user elsewhere. Growth supports up to 50 users, five teams, and five integrations per team.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Growth | Per user, per month; pricing page shows “BILL YEARLY” · Up to 50 users · Up to 5 teams · Up to 5 integrations per team · Business-hours (9x5) support · Unlimited calls/SMS | $16 a month |
| Starter | Per user, per month; pricing page shows “BILL YEARLY” · Up to 5 users · 1 team · Up to 5 integrations per team · Community support · 100 calls/SMS per user/month in USA, Canada, and India; 25/user/month elsewhere | $6 a month |
| Enterprise | Talk to us · Unlimited users · Unlimited teams · Unlimited integrations per team · 24×7 priority support and escalation · Unlimited calls/SMS · Dedicated customer success manager · Status pages included | On request |
As zenduty.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit zenduty.com.
- Choose a paid plan or start the 14-day trial.
- Use the web service or its Android or iOS app.
- Set up on-call rotations, alert routing, and integrations for your team.
Verdict
Zenduty combines on-call scheduling and incident response with integrations and mobile alerts. Compare team and call/SMS limits across plans before starting the trial.
Questions
Is there a free plan?
No. Zenduty offers a 14-day trial.
How much does Zenduty cost?
Starter is $6 per user, per month, billed yearly. Growth is $16 per user, per month, billed yearly; Enterprise pricing is available by talking to Zenduty.
Which platforms does Zenduty support?
Zenduty lists Android, iOS, web, and API platforms.
What integrations are available?
Zenduty lists more than 150 built-in integrations across monitoring, communications, CI/CD, security, and source control.
What support comes with each plan?
Starter includes community support, Growth has business-hours (9x5) support, and Enterprise includes 24×7 priority support and escalation.
Facts from Zenduty's own pages
- AI features
- Zenduty says ZenAI can simplify scheduling, extract insights from payloads, summarize incidents, and generate postmortems. · zenduty.com, 4 Oct 2026
- Alert handling
- The product can suppress noisy alerts so teams can focus on alerts that matter. · zenduty.com, 4 Oct 2026
- Collaboration
- Zenduty says teams can manage incidents from Slack and receive critical incident alerts through Microsoft Teams. · zenduty.com, 4 Oct 2026
- Data hosting
- Zenduty's GDPR page says it stores data in AWS US-east and US-west zones and stores passwords using PBKDF2 with a SHA256 hash. · zenduty.com, 4 Oct 2026
- Incident response
- The product supports incident response, post-incident management, stakeholder management, and custom alert routing. · zenduty.com, 4 Oct 2026
- Integrations
- Zenduty lists more than 150 built-in integrations across categories including monitoring, communications, CI/CD, security, and source control. · zenduty.com, 4 Oct 2026
- Mobile apps
- Zenduty says its iOS and Android apps deliver incident alerts to phones and smartwatches and let users acknowledge incidents from push notifications. · zenduty.com, 4 Oct 2026
- Notable limits
- The pricing page lists call and SMS allowances of 100 per user per month in the USA, Canada, and India and 25 per user per month elsewhere on Starter; Growth and Enterprise list unlimited allowances. · zenduty.com, 4 Oct 2026
- On-call
- Zenduty offers customized on-call rotations for 24×7 operational coverage. · zenduty.com, 4 Oct 2026
- Product
- Zenduty is a cloud-based service for on-call teams that provides alerts, on-call schedule management, and escalations. · zenduty.com, 4 Oct 2026
- Security
- Zenduty says it stores encrypted application keys and tokens, and that sensitive information submitted to its site is encrypted using SSL technology. · zenduty.com, 4 Oct 2026
- Support
- Pricing lists community support for Starter, business-hours (9x5) support for Growth, and 24×7 priority support and escalation for Enterprise. · zenduty.com, 4 Oct 2026
Where Zenduty stands on Freedom251
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