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Soon

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What Soon is

Soon is workforce management software for shift-based operations teams scheduling 10 to a few hundred people. It handles shifts and hour-by-hour activities, using a solver that considers skills, availability, rest time, fairness, and other rules. Its auto-scheduler can fill a week in under 10 seconds, with a review step before publishing. Managers can see live task assignments and move work when demand changes or someone is absent. Forecasting estimates staffing needs from historical patterns at 15-minute intervals, weeks ahead. Employees can manage availability, open shifts, swaps, and leave from a phone within employer-defined rules. The AI assistant takes natural-language requests and previews changes; the AI Agent on Grow is marked beta. Soon works on Android, iOS, and the web. Plans are billed yearly: Start is $4 a month with a $39/month minimum and 10 users included; Grow is $8 a month; Scale is $16 a month. Trials last 14, 30, and 60 days respectively, with no card required.

Who it suits

Soon is intended for shift-based operations teams of 10 to a few hundred people. It may suit managers who need scheduling, intraday reassignment, and employee self-service in one system.

What it does well

  • Scheduling accounts for skills, availability, and rest
  • Weekly auto-scheduling takes under 10 seconds
  • Forecasting works at 15-minute intervals, weeks ahead
  • Employees can request swaps and submit leave by phone
  • Trials available for all three listed plans

What to know first

  • No free plan
  • Start requires a $39 monthly minimum
  • AI Agent on Grow is marked beta
  • Some third-party processing is currently in the United States

Plans

PlanBilled and limitsPrice
ScaleBilled yearly · Everything in Grow · automated intraday activity scheduling · advanced auto-fill · coverage tracking · AI scheduling assistant · personalized onboarding · priority support$16 a month
StartBilled yearly; $39/month minimum, 10 users included · 10 or more people · shift scheduling · intraday activity scheduling · leave management · team skills · Google and Outlook Calendar sync · CSV export · email support$4 a month
GrowBilled yearly · Everything in Start · AI Agent (beta) · automated shift scheduling · user groups · intraday stats · advanced leave management · in-app chat support$8 a month
EnterpriseAnnual billing only · Custom pricing · private cloud · premium support and SLA · custom integrations and data retention · SSO (SAML/OIDC) · Directory Sync (SCIM) · dedicated success managerOn request

As soon.works lists them, read 10 Oct 2026. The maker's own page has the final word.

Verdict

Soon combines shift planning, intraday task management, forecasting, and employee self-service. Teams should note the yearly billing, Start minimum, trial durations, and that some US data processing remains in place.

Facts from Soon's own pages

AI features
The AI assistant accepts natural-language scheduling requests and shows proposed changes before confirmation; the pricing page marks the AI Agent as beta on Grow. · soon.works, 10 Oct 2026
Auto-scheduling
The auto-scheduler fills a full week in under 10 seconds and lets users review or adjust the result before publishing. · soon.works, 10 Oct 2026
Company
Soon says it is built by four founders fully remote from the Netherlands since 2019 and identifies the company as Soon Technologies B.V., registered in the Netherlands. · soon.works, 10 Oct 2026
Data location and security
The privacy policy says the primary platform database and backups are hosted in Ireland and describes encryption in transit and at rest, access controls, security assessments, and employee training. · soon.works, 10 Oct 2026
Employee self-service
Employees can set availability, pick open shifts, request swaps, and submit leave from their phone within employer-defined rules. · soon.works, 10 Oct 2026
Forecasting
Workforce forecasting estimates staffing needs from historical patterns at 15-minute intervals, weeks in advance. · soon.works, 10 Oct 2026
Founded
2018 · soon.works, 28 Sept 2026
Integrations
Available integrations include Personio, Workday, Humaans, Google Calendar, Outlook Calendar, Slack, Microsoft Teams, and Zapier; various demand-source connectors are marked planned. · soon.works, 10 Oct 2026
Intraday management
Managers can view live task assignments and reassign work by drag and drop when someone is absent or demand changes. · soon.works, 10 Oct 2026
Platform access
Soon describes a progressive web app that works on any device, and its product page says employees use self-service from their phone. · soon.works, 10 Oct 2026
Pricing and trial limits
Start is for teams scheduling 10 or more people and has a $39 monthly minimum with 10 users included; trials are 14 days for Start, 30 days for Grow, and 60 days for Scale, with no credit card required. · soon.works, 10 Oct 2026
Scheduling solver
Its scheduling solver assigns people to shifts and activities while accounting for skills, availability, rest time, fairness, and other rules. · soon.works, 10 Oct 2026
Support
Start includes email support, Grow includes in-app chat support, Scale includes priority support, and Enterprise includes a premium support channel and SLA. · soon.works, 10 Oct 2026
Third-party processing
The privacy policy says Intercom support and Sentry error monitoring currently process data in the United States, with an EU migration planned but no date committed. · soon.works, 10 Oct 2026
What it does
Soon is workforce management software for shift-based operations teams of 10 to a few hundred people, scheduling shifts and hour-by-hour activities. · soon.works, 10 Oct 2026

Where Soon stands on Freedom251

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