Freedom251 › Social Media Customer Service Software
SocialIQ Engagement Center
What SocialIQ Engagement Center is
SocialIQ Engagement Center is a social media command center combining content creation, scheduling, analytics, social listening, and AI agents. Its engagement inbox brings comments, direct messages, and mentions into one threaded workspace. Users can reply to, hide, or delete comments and manage messages from Instagram, Facebook, Twitter/X, and LinkedIn. Context-aware AI suggestions can be sent immediately or edited first. Negative messages are flagged for senior staff, while positive messages can be auto-liked or thanked. SocialIQ describes nine AI agents covering trend discovery, writing, visuals, carousels, video, scheduling, engagement, repurposing, and competitor monitoring. Connections include LinkedIn, Facebook, Instagram, Twitter/X, TikTok, Pinterest, YouTube, Threads, Bluesky, WhatsApp Business, and Google Business, plus REST API, webhooks, and native N8N integration. Posts are generated for review by default, with Autopilot available for approved publishing. The service offers web, API, and self-hosted options. Plans start at ₹1,166/mo with a 14-day trial; there is no free plan.
Who it suits
SocialIQ suits solopreneurs, founders, teams, agencies, and larger organizations managing multiple social channels. It fits users needing moderation, AI assistance, workflow automation, and approval controls.
What it does well
- Unifies comments, messages, and mentions
- Provides context-aware AI reply suggestions
- Supports eleven social and business channels
- Offers REST API, webhooks, and N8N
- Includes a 14-day trial
What to know first
- No free plan
- Zapier integration is still on the roadmap
- Plans use base and per-account fees
- Enterprise pricing is custom
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essential | Monthly; base platform fee plus per-account fee · 22 Quill AI posts/month · 4 Slide AI carousels · 2 Persona AI videos · Basic analytics · Email support | On request |
| Enterprise | Custom solution · Custom post and agent limits · Dedicated account manager · SSO and SCIM · SLA guarantee · On-premise deployment | On request |
| Power | Monthly; base platform fee plus per-account fee · 44 Quill AI posts/month · 12 Slide AI carousels · 8 Persona AI videos · 200 Echo AI smart replies · 20 Ripple AI repurposings · 4 Radar AI competitor reports · Priority support with SLA | On request |
| Growth | Monthly; base platform fee plus per-account fee · 30 Quill AI posts/month · 8 Slide AI carousels · 4 Persona AI videos · 100 Echo AI smart replies · 10 Ripple AI repurposings · Priority email support | On request |
As socialiq.social lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
SocialIQ brings engagement management, AI content work, moderation, and automation into one service. Its paid plans differ by included AI outputs and support, with custom enterprise arrangements.
Facts from SocialIQ Engagement Center's own pages
- AI agents
- The product describes nine AI agents for trend discovery, writing, visuals, carousels, video, scheduling, engagement, repurposing, and competitor monitoring. · socialiq.social, 11 Oct 2026
- AI replies
- The inbox provides context-aware AI reply suggestions that users can send with one click or edit first. · socialiq.social, 11 Oct 2026
- Approval workflow
- By default, posts are generated and scheduled for user review, with Autopilot available to publish approved content at AI-optimized times. · socialiq.social, 11 Oct 2026
- Cancellation and retention
- The maker says subscriptions can be cancelled at any time and content, analytics, and AI assets remain accessible for 30 days after cancellation for export before deletion. · socialiq.social, 11 Oct 2026
- Comment and DM controls
- Users can reply to, hide, or delete comments and manage direct messages from Instagram, Facebook, Twitter/X, and LinkedIn in a threaded inbox. · socialiq.social, 11 Oct 2026
- Company
- SocialIQ says it is founded and operated by Talpro India Private Limited and built in India for the global market. · socialiq.social, 11 Oct 2026
- Engagement inbox
- Engagement Center brings comments, direct messages, and mentions from social platforms into a unified inbox. · socialiq.social, 11 Oct 2026
- Headquarters
- Bengaluru, Karnataka, India · socialiq.social, 28 Sept 2026
- Integrations
- The maker lists a REST API, native N8N integration, webhooks, and connections to LinkedIn, Facebook, Instagram, Twitter/X, TikTok, Pinterest, YouTube, Threads, Bluesky, WhatsApp Business, and Google Business. · socialiq.social, 11 Oct 2026
- Intended users
- The maker positions Essential for solopreneurs, Growth for founders and leaders, Power for teams and agencies, and Enterprise for large organizations. · socialiq.social, 11 Oct 2026
- Product
- SocialIQ describes itself as an AI social media command center combining content creation, scheduling, analytics, social listening, and AI agents. · socialiq.social, 11 Oct 2026
- Security
- The maker says it uses official LinkedIn API integrations, encrypts account credentials with AES-256, and is DPDPA compliant. · socialiq.social, 11 Oct 2026
- Sentiment routing
- Negative messages are flagged and routed to senior team members, while positive messages can be auto-liked or thanked. · socialiq.social, 11 Oct 2026
- Support and migration
- Plan support ranges from email support on Essential to priority support with SLA on Power, and the maker offers migration assistance for paid plans. · socialiq.social, 11 Oct 2026
- Zapier
- Zapier integration is described as coming soon and on the roadmap. · socialiq.social, 11 Oct 2026