SocialIQ Engagement Center is a social media command center combining content creation, scheduling, analytics, social listening, and AI agents. Its engagement inbox brings comments, direct messages, and mentions into one threaded workspace. Users can reply to, hide, or delete comments and manage messages from Instagram, Facebook, Twitter/X, and LinkedIn. Context-aware AI suggestions can be sent immediately or edited first. Negative messages are flagged for senior staff, while positive messages can be auto-liked or thanked. SocialIQ describes nine AI agents covering trend discovery, writing, visuals, carousels, video, scheduling, engagement, repurposing, and competitor monitoring. Connections include LinkedIn, Facebook, Instagram, Twitter/X, TikTok, Pinterest, YouTube, Threads, Bluesky, WhatsApp Business, and Google Business, plus REST API, webhooks, and native N8N integration. Posts are generated for review by default, with Autopilot available for approved publishing. The service offers web, API, and self-hosted options. Plans start at ₹1,166/mo with a 14-day trial; there is no free plan.
Who it is for
SocialIQ suits solopreneurs, founders, teams, agencies, and larger organizations managing multiple social channels. It fits users needing moderation, AI assistance, workflow automation, and approval controls.
What is good
- Unifies comments, messages, and mentions
- Provides context-aware AI reply suggestions
- Supports eleven social and business channels
- Offers REST API, webhooks, and N8N
- Includes a 14-day trial
What to know first
- No free plan
- Zapier integration is still on the roadmap
- Plans use base and per-account fees
- Enterprise pricing is custom
Verdict
SocialIQ brings engagement management, AI content work, moderation, and automation into one service. Its paid plans differ by included AI outputs and support, with custom enterprise arrangements.
SocialIQ Engagement Center plans and pricing
All plansCompared on social media customer service software
- Free plan
- No
- Supported social channels
- LinkedIn, Facebook, Instagram, Twitter/X, TikTok, Pinterest, YouTube, Threads, Bluesky, WhatsApp Business, Google Business
- Comment moderation
- Yes
- Workflow automation
- Yes
