Social Home

What Social Home is

Social Home brings rental search, housing services, and housing operations together for landlords, operators, housing providers, and tenants. Its shared operating record connects property, tenant, rent, repair, compliance, and evidence workflows. Teams can raise and route maintenance jobs, assign responsibility, and keep evidence attached. The mobile workforce app supports visits, photos, notes, urgent updates, and offline inspection evidence. Housing workflows also include bed-space leasing and assignments, resident communications, and a resident portal.

Plans begin with Starter at £39 a month, covering 5 properties, 30 rooms, 30 active tenants, one solo account, and 5GB storage. Higher tiers expand property, room, tenant, seat, and storage limits. Zapier and third-party integrations are included from Professional upward. New housing providers receive a 30-day Professional trial; the pricing page says a card is required, while the housing software page says it is not. Guided templates and file validation are offered for importing property, tenant, and tenancy records, with scope depending on data and plan. The privacy policy describes encryption in transit and at rest, multi-factor authentication, role-based access controls, security audits, and secure backups. It also says the service complies with UK GDPR and the Data Protection Act 2018.

Who it suits

Social Home suits landlords, operators, housing providers, and tenants who need rental search alongside housing and property operations. It is relevant to teams managing repairs, resident communications, bed-space assignments, and evidence across housing workflows.

Limits

Starter covers 5 properties, 30 rooms, 30 active tenants, one solo account, and 5GB storage. The Professional trial lasts 30 days; its card requirement is described inconsistently.

Getting started

1. Visit https://www.social-home.co.uk/.
2. Choose a plan, starting with Starter at £39 a month or a higher tier.
3. New housing providers can begin a 30-day Professional trial; the listed pages differ on whether a card is required.
4. Use guided templates and file validation to import property, tenant, and tenancy records.

Verdict

Choose Social Home if housing operations, rental search, maintenance, and resident workflows need to sit together. Look elsewhere if Starter's property, room, tenant, or solo-account limits do not fit; integrations are included only from Professional upward.