SMS Client Reminders

What SMS Client Reminders is

SMS Client Reminders is a web service for sending appointment and event reminders to clients by SMS and email. Add appointments manually, connect an online calendar, or import them in CSV format. The service connects with Google Calendar, Outlook with Exchange Server, Office 365, Outlook.com, iCloud, Teamup, Zoho, Teamweek and Yahoo Calendar. It can also link to scheduling software that syncs through iCalendar (iCal/ICS).

For an appointment, configure one, two or three advance reminders, with optional confirmation, follow-up and cancellation messages. Client groups let you address several members from one appointment, and two-way SMS is supported. Monthly plans include SMS credits, email reminders, a dedicated sending phone number and linked calendars. Starter costs $9.99 a month for 50 SMS credits and five linked calendars; Pro 30000 costs $999.99 a month for 30,000 credits and 50 calendars. Pay As You Go costs $10, paid once for credits sold in groups of 50, which do not expire; it is unavailable in some countries. The 28-day trial includes 30 free credits and requires no credit card. The company focuses on small and medium-sized businesses, from sole traders to businesses with hundreds of employees.

Who it suits

It suits small and medium-sized businesses that need to send appointment reminders by text and email, including sole traders and businesses with hundreds of employees. It may also fit teams that schedule through one of its connected calendars or compatible iCalendar-based software.

Limits

The trial lasts 28 days and includes 30 free credits. Starter costs $9.99 a month and includes 50 SMS credits and five linked calendars; if credits run out, text reminders stop until credits are added or the plan is upgraded.

Getting started

1. Open the service website.
2. Start the 28-day trial, which includes 30 credits and requires no credit card.
3. Add appointments manually, connect an online calendar or upload a CSV.
4. Configure advance reminders and any confirmation, follow-up or cancellation messages.
5. Choose a paid plan or Pay As You Go credits when needed.

Verdict

Choose SMS Client Reminders if your business needs appointment reminders through calendar connections, email and SMS, with configurable message timing and client groups. Look elsewhere if you need a free plan, phone support or an explicit HIPAA compliance claim; the maker says it does not claim compliance.