No. 33 of 47 ·Workflow Management Software

SmartFlow

Web · iPhone

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Freedom report

No signalScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely2 of 6 device platforms
DocumentedThinly documented

SmartFlow is ranked #33 of 47 in workflow management software on Freedom251. It runs on iOS, Web.

Compared on workflow management software

Reporting level: custom

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The record

Purpose: SmartFlow is veterinary patient workflow software that streamlines the process from admission to discharge.
Care flow: Its whiteboard shows patient visit status and helps staff prioritize upcoming treatments.
Digital forms: Customizable digital consent forms support signatures and photo capture for patient handoffs and belongings.
Treatment sheets: Treatment sheets support customizable templates, plan adjustments, and medication, diet, and fluid calculators.
Dental charts: Dental charting supports recording diagnoses and treatments, patient-side charting, and before-and-after photos.
Anesthesia: Anesthetic sheets include one-touch vital sign charting, procedure timers, graphs, and configurable monitoring reminders.
Analytics: Analytics include task completion tracking and customizable reporting to help identify workflow inefficiencies and set KPIs.
Charge capture: Estimate transfer supports real-time trackable changes intended to minimize missed charges.
Integrations: The IDEXX integrations page lists SmartFlow for Cornerstone, ezyVet, and Neo.
Supported devices: SmartFlow has an iPad app and is accessible through Chrome on computers and TVs; its iPad app cannot be used with Android or Windows devices.
System requirements: The current requirements specify iOS 17.0 or later for iPads and recommend Chrome and a stable network connection.
Support: SmartFlow customer support is available 7 days a week, 365 days a year, with phone lines listed for North America, the UK, New Zealand, Australia, and international callers.
Knowledge resources: The SmartFlow Knowledge Center offers product information, FAQ answers, training, and updates, while the status page provides service issue and update information online 24/7/365.
Pricing availability: The product page directs prospective customers to submit a form for an IDEXX sales representative to contact them and does not state a price.

Where it ranks on Freedom251

Best Workflow Management Software in 2026#33 of 47

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Sources

software.idexx.com/products/SmartFlow· checked 4 Oct 2026
software.idexx.com/integrations· checked 4 Oct 2026
docs.smartflowsheet.com/en/browse-documentation/site-configurat· checked 4 Oct 2026
software.idexx.com/products/SmartFlow/current-customers· checked 4 Oct 2026