No. 13 of 30 ·Managed Service Provider Software

Site24x7 MSP

Name: Site24x7 MSP
Price: 59 USD

Web · Windows · Mac · Linux · Android · iPhone · API · paid plans from $59/mo

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Freedom report

Two barsScore 5.4

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely6 of 6 device platforms
DocumentedPlans, terms and facts published

Site24x7 MSP is ranked #13 of 30 in managed service provider software on Freedom251. It runs on Android, API, iOS, Linux, macOS, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at $59/mo.

Site24x7 MSP plans and pricing

All plans

MSP $59/mo $54/month paid annually Manage 9 customers · 3 applications · 5 servers · 15 websites · 1 min polling interval · 8 monitoring locations · 10 network components · 5GB logs · 100K page views · classic support site24x7.com · 1 Oct 2026

MSP Enterprise $249/mo $225/month paid annually Includes all MSP features · anomaly detection · event correlation · infrastructure events · NCM firmware vulnerability · NCM compliance · classic support site24x7.com · 1 Oct 2026

Compared on managed service provider software

Free plan: No
Multi-tenant management: Yes
Remote monitoring: Yes
Billing & invoicing: Yes
Workflow automation: Yes
Deployment: hybrid
Customer portal: Yes

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The record

Purpose: Site24x7 MSP is a cloud-based remote monitoring platform for managing multiple customers' IT infrastructures from a single MSP console.
Multi-tenancy: The MSP program monitors multiple customers in silos in a multi-tenant setup, with each customer account secured and administered separately.
White labeling: The MSP edition supports rebranding the monitoring platform and reports with a custom name, logo, and URL.
Monitoring scope: Site24x7 lists website, synthetic, server, public and private cloud, network, application performance, real user monitoring, AIOps, and MSP monitoring capabilities.
MSP dashboards: MSP users can view customer health, see all monitor statuses in a NOC View, create customer groups, and build custom dashboards.
Account controls: MSP administrators can add users with specific privileges, manage configuration profiles across customers, and track changes with audit logs.
MSP integrations: MSP-specific integrations include ConnectWise Manage, ServiceDesk Plus MSP, and ServiceDesk Plus MSP Cloud.
General integrations: The integration catalog includes ServiceNow, PagerDuty, Freshservice, Freshdesk, Slack, Microsoft Teams, Zoho Cliq, Zapier, Azure Log Analytics, and others.
Security: Site24x7 describes infrastructure safeguards including physical data-center security, access management, distributed-grid architecture, secure servers, and DDoS protection.
Encryption: Site24x7 states that application-layer AES-256 encryption protects sensitive data at rest and SSL/TLS protects data in transit.
Compliance: Site24x7 says its controls and PII processing adhere to ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, and GDPR requirements.
Agent platforms: The server-monitoring agent supports Windows, Linux, FreeBSD, and OS X servers, while the downloads page provides Windows and Linux agents and Windows/Linux on-premise pollers.
Mobile and API access: Site24x7 offers iOS and Android apps, and its history page states that Site24x7 APIs launched in 2009.
Maker: Site24x7 is a service by Zoho Corporation; the company history identifies 1996 as the origin of AdventNet, later renamed Zoho Corp.
Price from: $59/mo

Where it ranks on Freedom251

Best Managed Service Provider Software in 2026#13 of 30

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Sources

site24x7.com/help/msp/getting-started.html· checked 1 Oct 2026
site24x7.com/msp/· checked 1 Oct 2026
site24x7.com/security.html· checked 1 Oct 2026
site24x7.com/help/msp/third-party-integration.html· checked 1 Oct 2026
site24x7.com/help/admin/third-party-integration.html· checked 1 Oct 2026
support.site24x7.com/portal/en/kb/articles/encryption-in-sit· checked 1 Oct 2026
site24x7.com/help/admin/server-monitor/server-agent-· checked 1 Oct 2026
site24x7.com/about-site24x7.html· checked 1 Oct 2026
site24x7.com/msp/pricing.html· checked 1 Oct 2026