ShopKey Shop Management gives auto repair businesses a view of work from service advising through the final invoice. It includes parts and labor estimating tools, work order management, digital inspections, estimate approvals, technician time tracking, and vehicle history. Its interactive work-in-progress screen lets staff search vehicles and customers, verify payments, check gross margins, review vehicle history, and see bay activity. More than 180 integrated reports and electronic parts catalogs support shop operations, including sourcing specialty parts and tires. Integration with ShopKey Pro provides OEM repair information and SureTrack Real Fixes. Optional QuickBooks integration transfers accounting and customer information, while XCharge processes card payments from the software. Optional Mobile ManagerPro supports starting inspections, estimates, and repair orders on a preconfigured tablet. Snap-on says the product backs up shop data nightly and provides data recovery and protection features, along with automatic software updates. It is available for Android, iOS, web, and Windows. Pricing is on request.
Who it is for
It suits auto repair businesses that need to manage estimates, work orders, inspections, and shop activity. Shops using QuickBooks, card processing, or tablet-based workflows may also find its optional integrations relevant.
What is good
- Parts and labor estimating tools are included.
- More than 180 integrated reports.
- Electronic catalogs cover specialty parts and tires.
- ShopKey Pro integration supplies OEM repair information.
- Nightly backups and automatic updates are listed.
What to know first
- Pricing is available only on request.
- QuickBooks, XCharge, and Mobile ManagerPro are optional.
Verdict
ShopKey combines estimating and work management with reporting, parts sourcing, and optional integrations. Ask Snap-on for pricing and confirm which optional features fit your shop.
ShopKey Shop Management plans and pricing
All plansCompared on automotive repair software
- Work order management
- Yes
- Digital inspections
- Yes
- Estimate approvals
- Yes
- Technician time tracking
- Yes
- Vehicle history
- Yes


