Freedom251 › Automobile Workshop Software

Shopmonkey

Name: Shopmonkey
Price: 215 USD

Paid AndroidAPIiPhoneMacWebWindows

What Shopmonkey is

Shopmonkey is auto repair shop management software for coordinating work in real time and reviewing shop performance through reporting tools. Teams can send estimates and invoices digitally by text or email, then accept payment online or in person. The software also supports appointment confirmations and reminders, while CRM Essentials provides tools for online reputation and customer marketing. Shopmonkey serves auto repair, tire, quick lube, heavy duty repair, wrap and detail, restoration, and RV businesses. Its Shopmonkey for Techs app runs on iOS and Android and offers workflow tracking, VIN and license plate scanning, time clocks, and digital inspections. The product includes work order management, estimate approvals, parts inventory, technician time tracking, and vehicle history. Listed connections include CARFAX, PartsTech, RepairLink, Nexpart, and API or webhook integrations; QuickBooks Online is included with Clever and higher plans. Pricing starts at $215/mo (annual), and there is no free plan. Shopmonkey was founded in 2016 and is headquartered in Morgan Hill, California.

Who it suits

Shopmonkey suits auto repair, tire, quick lube, heavy duty repair, wrap and detail, restoration, and RV shops that need to manage workflows and customer communications. Its technician app and digital estimates may suit teams coordinating work from mobile devices.

What it does well

Tracks shop workflows in real time and provides performance reporting.
Sends digital estimates and invoices by text or email.
Accepts payments online or in person.
Technician app includes VIN scanning, time clocks, and digital inspections.
Lists CARFAX, PartsTech, RepairLink, Nexpart, and API or webhook integrations.
Offers phone, email, and request-form support.

What to know first

No free plan is available.
Basic includes three user licenses; additional users cost $20/month.
QuickBooks Online integration starts with the Clever plan.
Franchises and multiple locations are excluded from Genius.

Limits

There is no free plan. Basic includes three user licenses and two digital vehicle inspection templates; additional users cost $20/month. QuickBooks Online is included from Clever upward.

Plans

Plan	Billed and limits	Price
Basic annual	annual billing · Basic features · up to 10% annual savings	$215 a month
Basic	monthly · 3 included user licenses · 2-way text/email · unlimited estimates/invoices · calendar/reminders · DVI · e-signatures · integrated payments · parts lookup/order · iOS/Android app	$239 a month
CRM Essentials add-on	monthly · reviews · campaigns · online booking · front desk assistant	$349 a month
Bookkeeping add-on	monthly · dedicated bookkeeper · reconciliation · financial statements	$349 a month
Clever	monthly · 4 included user licenses · MOTOR parts/labor · ALLDATA · QuickBooks Online · API/webhooks · CARFAX · PartsTech · RepairLink · Nexpart	$399 a month
Genius	monthly · 5 included user licenses · MOTOR diagrams/procedures · full listed integrations	$499 a month
Accounting add-on	monthly · DIY accounting tools	$99 a month
Multi-Shop	custom · bulk user licenses · multi-location operations	On request

As shopmonkey.io lists them, read 15 Oct 2026. The maker's own page has the final word.

Getting started

Visit the Shopmonkey website.
Choose a paid plan; annual pricing is shown from $215/mo.
Use the web platform or the iOS and Android apps.
Contact the in-house support team for data migration or enterprise onboarding.

Verdict

Choose Shopmonkey if your shop needs workflow management alongside digital estimates, payments, and customer reminders. The main reasons to look elsewhere are the lack of a free plan or the need for QuickBooks Online on a lower tier than Clever.

Questions

How much does Shopmonkey cost?

Pricing starts at $215/mo (annual). Basic is listed at $239 a month on monthly billing, with annual pricing shown as $215/mo.

Is there a free plan?

No, Shopmonkey has no free plan.

Which platforms does Shopmonkey support?

The listed platforms are Android, iOS, web, and API. Shopmonkey for Techs is available on iOS and Android.

Does Shopmonkey integrate with QuickBooks Online?

Yes. QuickBooks Online is included in the Clever plan and above. Other listed connections include CARFAX, PartsTech, Nexpart, RepairLink, and API or webhooks.

What kinds of shops does Shopmonkey serve?

It lists auto repair, tire, quick lube, heavy duty repair, wrap and detail, restoration, and RV shops.

What support and onboarding does Shopmonkey offer?

Support is available by phone, email, and request form. Its in-house team can help with data migration and enterprise onboarding.

Facts from Shopmonkey's own pages

API: Shopmonkey exposes REST APIs for Customers, Orders, Users, Vehicles and Inventory, with request contracts documented for data creation and updates. · support.shopmonkey.io, 15 Oct 2026
API authentication: Developers create API keys/tokens and are directed to shopmonkey.dev for authentication and endpoint details. · support.shopmonkey.io, 15 Oct 2026
Browser support: Supported browsers are current stable Chrome, Firefox and Safari; other browsers are unsupported. · support.shopmonkey.io, 15 Oct 2026
Company founding: Shopmonkey says founder Ashot Iskandarian started the company in 2016. · shopmonkey.io, 15 Oct 2026
Company headquarters and size: LinkedIn lists Morgan Hill, California headquarters and a 51–200 employee company size. · linkedin.com, 15 Oct 2026
CRM: The product supports appointment confirmations and reminders and offers CRM Essentials for online reputation and customer marketing. · shopmonkey.io, 30 Sept 2026
Customer communications: The platform provides two-way text and email, estimate approvals, online payments, appointment reminders and reusable message templates. · shopmonkey.io, 15 Oct 2026
Digital inspections: Digital vehicle inspections use templates attached to repair orders and let technicians capture photos, videos and notes for customer review and approval. · shopmonkey.io, 15 Oct 2026
Documentation: The help center contains product guides, training resources, integration articles, release notes, FAQs and role-based Shopmonkey Academy courses. · support.shopmonkey.io, 15 Oct 2026
Estimates: The estimate module supports parts and labor lookups, VIN/license-plate scans, canned services, two-way messaging and digital approvals. · shopmonkey.io, 15 Oct 2026
Estimates and payments: Users can send digital estimates and invoices by text or email and accept payments online or in person. · shopmonkey.io, 30 Sept 2026
Founded: Shopmonkey says its founder opened the company in 2016. · shopmonkey.io, 30 Sept 2026
Funding: LinkedIn says Shopmonkey has raised $110 million backed by Index Ventures and Bessemer Venture Partners. · linkedin.com, 15 Oct 2026
Headquarters: Morgan Hill, California, United States · shopmonkey.io, 28 Sept 2026
Integrations: Documented integrations include QuickBooks Online, CARFAX, ALLDATA, PartsTech, Nexpart and RepairLink. · support.shopmonkey.io, 15 Oct 2026
Inventory and purchasing: Shopmonkey tracks inventory and purchase orders and supports parts procurement through PartsTech, Nexpart and RepairLink. · support.shopmonkey.io, 15 Oct 2026
Licence: The terms grant a limited, non-exclusive, non-transferable SaaS access licence and mention third-party open-source components; Shopmonkey itself is proprietary. · shopmonkey.io, 15 Oct 2026
Limit: bugs and stability: Reviewers report lag, downtime, crashes, app errors and glitches after updates, including problems with inspections and uploads. · g2.com, 15 Oct 2026
Limit: feature gaps: Reviewers mention missing barcode printing, limited technician permissions, weak reporting, duplicate customers and incomplete messaging features. · g2.com, 15 Oct 2026
Limit: pricing: Review summaries repeatedly say Shopmonkey can be expensive for small shops or compared with older entry-level systems. · getapp.com, 15 Oct 2026
Mobile app: Shopmonkey for Techs is available on iOS and Android and includes workflow tracking, VIN and license plate scanning, time clocks, and digital inspections. · support.shopmonkey.io, 30 Sept 2026
Notable news: Series C: The app listing reports a $75 million Series C led by Bessemer Venture Partners and Index Ventures, with ICONIQ Growth, Headline and I2BF participation. · apps.apple.com, 15 Oct 2026
Notable release: Shopmonkey announced that Basic subscriptions would receive e-signatures, two DVI templates, work-request forms and overpayment credits starting May 1, 2026. · support.shopmonkey.io, 15 Oct 2026
Onboarding: Shopmonkey says its in-house support team can help with data migration and enterprise onboarding. · shopmonkey.io, 30 Sept 2026