CCC ONE Repair Workflow combines shop management and estimating for collision repair shops. Digital production boards, schedules, checklists, and reports help teams track vehicles across repair stages and identify bottlenecks, inefficiencies, and missed on-hand supply attribution that can affect repair ROI and cycle time. Shops can create plans for teardown, bodywork, mechanical work, and refinishing, then assign them through repair orders or the production schedule. The workflow is embedded in CCC estimating tools. CCC says key documents, including scan reports and parts invoices, sync automatically to reduce duplicate entry. Connected diagnostics providers can attach scan reports and invoices to CCC ONE workfiles; electronic invoices are sent only when the shop has Repair Workflow. Tekion and CDK dealer integrations synchronize repair order, vehicle, repair history, and accounting information. Listed accounting connections include BusinessWorks, MAS90/MAS200, Microsoft Dynamics GP, and QuickBooks Online. CCC Mobile supports remote process updates, photos, and notes on Android and Apple mobile devices. Pricing is available on request; the product page does not state a trial offer.
Who it is for
It is intended for collision repair shops managing repair stages, estimating, and shop performance. It may suit operations that need repair plans, document syncing, or connected dealer and accounting systems.
What is good
- Production boards and schedules track repair stages.
- Repair plans cover teardown through refinishing.
- Key documents sync automatically, according to CCC.
- CCC Mobile supports production updates, photos, and notes.
What to know first
- Pricing is available only on request.
- Electronic diagnostic invoices require Repair Workflow.
- Electronic invoices depend on connected diagnostics providers.
Verdict
CCC ONE Repair Workflow brings estimating and shop management into one workflow for collision repair operations. Shops should confirm pricing and relevant integrations with CCC before choosing it.
Compared on automotive repair software
- Work order management
- Yes


