No. 21 of 29 ·Fuel Management Software

Shell Fleet Hub

Web · API

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Freedom report

No signalScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedThinly documented

Shell Fleet Hub is ranked #21 of 29 in fuel management software on Freedom251. It runs on API, Web.

Compared on fuel management software

Fuel card support: Yes
Spend controls: Yes

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The record

Purpose: Shell Fleet Hub is an online platform for UK businesses to manage Shell Cards, expenses, and fleet activity in one place.
Card controls: Fleet managers can order, replace, terminate, or block cards and set restrictions by transaction value, volume, location, or day and time.
Monitoring and reports: The platform provides fuel, EV charging, and transaction monitoring, with configurable live reports available 24/7.
Invoicing: Shell says Fleet Hub supports secure online invoicing and VAT recovery.
Security: Shell describes chip and PIN, fleet ID validation, real-time card authorisation, and Pay at Pump geofencing as security measures.
Fraud alerts: Shell says its real-time detection system alerts security experts to potentially fraudulent transactions and users can configure account alerts.
Emergency support: For a lost or stolen Shell Card, users can block it immediately or call Shell's 24/7 emergency customer service line.
API integration: Shell APIs connect Shell Card data and services to a customer's own systems, apps, or websites and support automated reporting and card management.
Customer eligibility: Shell says businesses must have operated for at least one year and pass a credit check to be eligible for a Shell Card; its support page associates Fleet Hub access with larger fleets.
Report history limit: Fleet Hub holds transactional reports for the last 24 months, and in some cases only 3 months; older data requires contacting support.
Support resources: Shell directs users to Fleet Hub instructions on Zendesk, WalkMe task guidance, and customer support for additional help.
Access and platform: Shell describes Fleet Hub as an online platform and links to its web portal; the product page does not state support for desktop or mobile operating systems.

Where it ranks on Freedom251

Best Fuel Management Software in 2026#21 of 29

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Sources

shell.co.uk/business/shell-fleet-solutions/fleet-ma· checked 4 Oct 2026
shell.co.uk/business/shell-fleet-solutions/fleet-ma· checked 4 Oct 2026
shell.co.uk/business/shell-fleet-solutions/help-and· checked 4 Oct 2026