Freedom251 › Restaurant Table Management Software
Service
What Service is
Service is a reservation management platform for independent restaurants, available on Android, iOS, web and through an API. It brings online reservations, walk-ins, phone bookings, service capacities and a waitlist into one system. A visual drag-and-drop floor plan supports table organization and live table status. Guest records can include visit history, food preferences, allergies, VIP status and consent. Automated emails and SMS, push notifications, and AI translation in 11 languages support guest communication. Stripe card guarantees can address no-shows; Service charges a 5% HT fee only on amounts collected, in addition to Stripe processing fees. Standard costs €79.00 per month per restaurant, while Premium costs €139.00 per month and adds multi-location management, API and webhooks. Data is hosted in Paris on Google Cloud and handled under GDPR. A personalized demo is available, but there is no free plan or trial.
Who it suits
Service suits independent restaurants managing reservations, tables, guest information and communications. Premium is aimed at restaurants needing multi-location management or API and webhook access.
What it does well
- Handles online, walk-in and phone reservations
- Drag-and-drop floor plan with live table status
- Guest profiles include preferences and consent
- AI translations support 11 languages
- Data export and GDPR processing stated
What to know first
- No free plan or free trial
- Standard covers one restaurant
- No-show charges include a 5% HT Service fee
- Public REST API is read-only and in beta
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Premium | per restaurant, monthly by SEPA direct debit; no commitment, cancel anytime · Everything in Standard · multi-location management · API and webhooks | €139 a month |
| Standard | per restaurant, monthly by SEPA direct debit; no commitment, cancel anytime · Unlimited online reservations · one restaurant · iOS and Android app · 5% HT fee only on amounts collected for no-shows | €79 a month |
As useservice.app lists them, read 30 Sept 2026. The maker's own page has the final word.
Verdict
Service combines reservation intake, floor management, guest records and messaging for independent restaurants. Its paid plans start at €79.00 per month per restaurant, with Premium adding multi-location and API features.
Facts from Service's own pages
- Communications
- Features include automated guest emails and SMS, push notifications, and AI translations in 11 languages. · useservice.app, 30 Sept 2026
- Data handling
- Service says restaurant data can be exported at any time, is not sold, and is processed under the GDPR; its DPA says data can be requested for export within 30 days after cancellation and is then deleted within 90 days. · useservice.app, 30 Sept 2026
- Floor management
- The platform includes a visual drag-and-drop floor plan, table management, and real-time table status. · useservice.app, 30 Sept 2026
- Guest management
- Guest profiles can include visit history, food preferences, allergies, VIP status, and consent tracking. · useservice.app, 30 Sept 2026
- Headquarters
- Marseille, France · useservice.app, 28 Sept 2026
- Integrations
- The pricing page lists Stripe, an embeddable booking widget, and Premium API and webhooks; the public REST API is described as read-only and in beta. · useservice.app, 30 Sept 2026
- Intended users
- Service says it was created by restaurateurs for restaurateurs and is based in Marseille, France. · useservice.app, 30 Sept 2026
- Payments
- Stripe card guarantees can be used for no-shows, with a 5% HT Service fee only on amounts actually collected, plus Stripe processing fees. · useservice.app, 30 Sept 2026
- Product
- Service is a reservation management platform designed for independent restaurants. · useservice.app, 30 Sept 2026
- Reservations
- It supports online reservations, walk-ins, phone bookings, service capacities, and a waitlist. · useservice.app, 30 Sept 2026
- Security and privacy
- The data processing agreement states that data is hosted in Paris on Google Cloud, encrypted at rest with AES-256 and in transit with TLS 1.2+, with five-level roles and audit logging. · useservice.app, 30 Sept 2026
- Support
- The site links to a help center for using reservations and managing restaurant operations, and lists [email protected] as a contact. · useservice.app, 30 Sept 2026
- Trial and demo
- The pricing FAQ says Service offers a personalized demo configured for the restaurant and does not state that it offers a free trial. · useservice.app, 30 Sept 2026
Where Service stands on Freedom251
- Restaurant Table Management Software#36 of 44