Freedom251 › Restaurant Table Management Software
Dines
What Dines is
Dines is a web-based restaurant operating system for coordinating ordering, payments, kitchen work, tables, and reservations. Guests scan a table QR code to open a live menu in their browser and place orders without installing an app or logging in. The POS handles QR and waiter orders, table sessions, split bills, and UPI or Razorpay-powered card and netbanking payments. Its kitchen display arranges tickets in Incoming, Preparing, and Ready lanes and can batch the same dish across tables. When a dish is marked ready, the waiter assigned to that table receives a notification. The platform also includes a waiter dashboard, table management, reservations, analytics, and role-based accounts for owners, managers, kitchen staff, and waiters. Multi-outlet groups can use one platform while keeping each restaurant's data isolated. Dines says the cloud-connected kitchen display automatically reconnects when internet access returns without losing tickets. The service is optimized for dine-in QR ordering; takeaway workflows are on the roadmap. Pricing is custom-quoted based on outlets and volume, with no mandatory setup fee. Dines is made by Velora Systems.
Who it suits
Dines suits restaurants seeking a web-based system for dine-in QR orders and coordination between front-of-house and kitchen staff. It also supports multi-outlet groups that need restaurant data kept separate.
What it does well
- Guests can order by QR without an app or login.
- Kitchen tickets are organized into three service lanes.
- Ready dishes notify the waiter assigned to the table.
- Supports split bills and UPI or Razorpay payments.
- No mandatory setup fee.
What to know first
- Pricing is custom-quoted based on outlets and volume.
- Takeaway workflows are on the roadmap.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| The Dines plan | Custom pricing · Talk to us · Unlimited tables and QR codes · digital menu with photos and dietary tags · 3-lane KDS · waiter dashboard and ready notifications · guest order tracking · table management and reservations · analytics · role-based staff accounts · UPI and Razorpay integration | On request |
As getdines.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Verdict
Dines connects table ordering with kitchen tickets, waiter notifications, payments, and restaurant operations. Its stated focus is dine-in QR service, so restaurants needing takeaway workflows should note that those are on the roadmap.
Facts from Dines's own pages
- Analytics
- Reports cover sales, KPIs, waiter and dish performance, expenses, cash drawer records and CSV or Excel exports. · getdines.com, 15 Oct 2026
- App praise
- App Store testimonials describe the ordering system as intuitive, easy to set up and helpful in reducing staff workload. · apps.apple.com, 15 Oct 2026
- App system requirement
- The consumer iOS app requires iOS 15 or later and is 22.4 MB. · apps.apple.com, 15 Oct 2026
- Browser access
- The product runs in a browser on phones, tablets and laptops, and guests do not need an app. · getdines.com, 15 Oct 2026
- Commission model
- Dines says direct QR orders carry no marketplace commission and restaurants keep the full bill. · getdines.com, 15 Oct 2026
- Data providers
- The privacy policy names Railway, MongoDB Atlas on AWS, Cloudflare R2, Meta WhatsApp, Zavu SMS, Resend, browser push and OpenAI voice ordering as service providers or subprocessors. · getdines.com, 15 Oct 2026
- Demo and support
- Dines offers a demo with a specialist who will walk through the platform within one business day, according to its contact page. · getdines.com, 3 Oct 2026
- Digital menu
- Menus support photos, categories, variants, add-ons, dietary tags, stock status and CSV or Excel import. · getdines.com, 15 Oct 2026
- Documentation
- The Dines Knowledge Base includes articles for offline mode, roles, stock, KDS mode, table planning and device settings. · support.dines.co.uk, 15 Oct 2026
- Integrations
- The official pricing page names UPI and Razorpay as payment integrations. · getdines.com, 15 Oct 2026
- Intended users
- The platform is built for restaurants and supports owner, manager, kitchen and waiter roles. · getdines.com, 3 Oct 2026
- Internet connection
- Dines says the KDS is cloud-connected and reconnects automatically when internet access returns, with no tickets lost. · getdines.com, 3 Oct 2026
- KDS limitations
- Per-station routing for multiple kitchen stations and a batch-recall workflow are listed as roadmap items. · getdines.com, 15 Oct 2026
- Kitchen display
- The KDS uses Incoming, Preparing and Ready lanes, ticket timers, same-dish batching and waiter routing. · getdines.com, 15 Oct 2026
- Kitchen hardware
- The KDS works in a browser on tablets, phones or a wall-mounted TV with a mini PC. · getdines.com, 15 Oct 2026
- KOT printing
- Orders automatically print kitchen order tickets through the Dines Print Agent. · getdines.com, 15 Oct 2026
- Limit: app privacy complaint
- An App Store reviewer complained that an update requested phone location, camera and other access and required pairing with a card device. · apps.apple.com, 15 Oct 2026
- Limit: speed and price
- G2 reviewers complain that the software can feel slow and that pricing is high, with requests for a cheaper tier. · g2.com, 15 Oct 2026
- Maker
- The official site identifies Velora Systems as the company behind Dines. · getdines.com, 15 Oct 2026
- Multi-outlet
- Multiple restaurants can run under one owner login with separate tenant data for menus, staff, orders and reports. · getdines.com, 15 Oct 2026
- Multi-outlet data
- Dines says multi-outlet groups can use one platform with data isolated per restaurant. · getdines.com, 3 Oct 2026
- No proprietary terminal
- Dines says restaurants can use existing phones, laptops and printers without buying a proprietary terminal. · getdines.com, 15 Oct 2026
- Notable limitation
- Dines says it is optimized for dine-in QR ordering and takeaway workflows are on the roadmap. · getdines.com, 3 Oct 2026
- Offline behavior
- During an internet interruption, orders on the restaurant PC can be saved locally and printed, then synchronized later; other surfaces require reconnection. · getdines.com, 15 Oct 2026
Where Dines stands on Freedom251
- Restaurant Table Management Software#33 of 44