No. 21of 23 ·Property Management Resident Experience Software

Second Nature

Name: Second Nature
Price: 20 USD

Web · Android · iPhone · API· paid plans from $20/mo

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Freedom report

Two barsScore 5.1

Free tierNo free tier
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Second Nature is ranked #21 of 23 in property management resident experience software on Freedom251. It runs on Android, API, iOS, Web. There is no free plan. Paid plans start at $20/mo.

Second Nature plans and pricing

All plans

Resident Benefits Package $20/mo Residents can expect to pay between $20 and $80/mo; final price depends on benefits included, market, and property manager discretion. Custom package · seven selectable benefits · success-based invoicing after resident payment · $500 refundable deposit secondnature.com · 4 Oct 2026

Compared on property management resident experience software

Free plan: No
Resident service requests: Yes

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The record

Product: Second Nature combines Resident Onboarding with a Resident Benefits Package to help property managers deliver personalized resident experiences.
Audience: The platform is designed for property managers and serves residents, property managers, and investors.
Onboarding: Resident Onboarding replaces static PDFs with a mobile-first guided process covering lease responsibilities, benefits, and move-in tasks.
Resident onboarding features: Residents can review lease terms, sign electronically, enroll in benefits, and follow move-in tasks with automated reminders.
Maestro: Maestro personalizes onboarding and resident benefits by property type, location, or resident profile, and automates reminders and communications.
Integrations: Maestro connects to a property accounting system via API, with Second Nature mapping custom fields, GL codes, and other data points during setup.
Included benefits: The RBP offers seven benefits: renters insurance, credit building, filter delivery, pest control, resident rewards, move-in concierge, and identity protection.
Support: The RBP is described as a fully managed program with hands-on support from Second Nature.
Security and insurance: The Renters Insurance Program automatically tracks resident coverage, and the listed coverage includes up to $300k.
Access: Residents receive a login passcode via email and text, and the onboarding page says no new portals or logins are required.
Company: Second Nature Brands, Inc. is a Delaware corporation headquartered in Raleigh, North Carolina.
Notable pricing condition: The company says it charges for services after the property manager receives payment from the resident for the benefits.
Price from: $20/mo

Where it ranks on Freedom251

Best Property Management Resident Experience Software in 2026#21 of 23

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Sources

secondnature.com· checked 4 Oct 2026
secondnature.com/about· checked 4 Oct 2026
secondnature.com/resident-onboarding· checked 4 Oct 2026
secondnature.com/maestro· checked 4 Oct 2026
secondnature.com/pricing· checked 4 Oct 2026
secondnature.com/benefits· checked 4 Oct 2026
secondnature.com/privacy-policy· checked 4 Oct 2026