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Pluss Communities
What Pluss Communities is
Pluss Communities is a platform for senior living communities that brings together news, events, maintenance, bookings, and related activities. It is presented for retirement living, land lease communities, residential aged care, and enterprise operators. The pricing page says every operator receives the full platform, including payments, digital displays, surveys, analytics, family access, messaging, a marketplace, and AI content drafting. Operators can customise branding and select features and different views for user types. News can include rich media, audience tags, scheduled posts, notifications, attachments, and multiple channels. Event tools support bookings, payments, attendee management, reminders, and calendar downloads for Google, Outlook, and iCal. Residents can send maintenance descriptions and photos, communicate with staff, and track request progress through completion. Users can pay by credit or debit card; Apple Pay and Google Pay are listed as coming soon. Pluss states it achieved ISO 27001:2022 certification, that stored data is encrypted at rest, and that transmission uses TLS 1.2 or higher. Customer data, including backups, is hosted exclusively in Australia. Pricing is by quote, monthly or annual, per community.
Who it suits
Pluss Communities is intended for retirement living, land lease communities, residential aged care, and enterprise operators. It may suit operators seeking a shared platform for resident communications, events, payments, and maintenance requests.
What it does well
- Full platform is included for every operator.
- Events support bookings, payments, and calendar downloads.
- Residents can track maintenance requests through completion.
- Data and backups are hosted in Australia.
What to know first
- Pricing requires a quote.
- Apple Pay and Google Pay are listed as coming soon.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Full Pluss platform | Monthly or annual fee per community; quote required · Price based on residents per community · full platform included · Enterprise HQ available as an add-on | On request |
As plusscommunities.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Pluss Communities website.
- Contact Pluss for a quote based on residents per community.
- Choose a monthly or annual fee for the full platform.
- Use the Android, iOS or web platform; ask about onboarding resources and customer training.
Verdict
Pluss Communities brings resident-facing activities and operator tools together, with customisable branding and views. Operators should request a quote and note that Apple Pay and Google Pay are not yet available according to the listed details.
Questions
How much does Pluss Communities cost?
Pricing is available on request. The full platform is billed as a monthly or annual fee per community, based on resident count; Enterprise HQ is an add-on.
Which platforms does it support?
Pluss Communities is available on Android, iOS and web.
Can residents book amenities and submit service requests?
Yes. Residents can book amenities and send maintenance requests with descriptions and photos, communicate with staff, and track progress through completion.
What payment methods can users use?
Users can pay by credit or debit card. Apple Pay and Google Pay are described as coming soon.
Which calendars can event details be downloaded to?
Event details can be downloaded for Google, Outlook and iCal calendars.
What security protections does Pluss state?
Pluss says it achieved ISO 27001:2022 certification, encrypts stored data, uses TLS 1.2 or higher for transmission, and hosts customer data and backups exclusively in Australia.
Facts from Pluss Communities's own pages
- App customisation
- The retirement living page says operators can customise branding and select features and different views for different user types. · plusscommunities.com, 7 Oct 2026
- Backups
- The security page states the database has 35-day point-in-time recovery and backups are retained for a minimum of 365 days. · plusscommunities.com, 7 Oct 2026
- Communication
- The features page says community news can include rich media, audience tags, scheduled posts, notifications, attachments and multiple news channels. · plusscommunities.com, 7 Oct 2026
- Company details
- The site identifies the company as Pluss Communities PTY LTD; the pages opened did not state its headquarters or founding year. · plusscommunities.com, 7 Oct 2026
- Data protection
- The security page says stored data is encrypted at rest, transmission uses TLS 1.2 or higher, and customer data including backups is hosted exclusively in Australia. · plusscommunities.com, 7 Oct 2026
- Events and calendars
- The events feature supports bookings and payments, attendee management, reminders, and calendar downloads for Google, Outlook and iCal. · plusscommunities.com, 7 Oct 2026
- Included features
- The pricing page says every operator gets the full platform, listing payments, community news, maintenance requests, digital displays, surveys, analytics, events, family access, messaging, marketplace and AI content drafting among its features. · plusscommunities.com, 7 Oct 2026
- Integrations
- The events feature can export event details to Google, Outlook and iCal calendars, and the care circles feature says communication logs can be exported to a clinical system with an integration. · plusscommunities.com, 7 Oct 2026
- Maintenance
- Residents can submit maintenance requests with descriptions and photos, communicate with staff, and track request progress through completion. · plusscommunities.com, 7 Oct 2026
- Payments
- The services feature page says users can pay by credit or debit card and mentions Apple Pay and Google Pay as coming soon. · plusscommunities.com, 7 Oct 2026
- Pricing model
- Pricing is per community and based in part on the number of residents; the maker says it has no published price list and offers custom quotes. · plusscommunities.com, 7 Oct 2026
- Purpose
- Pluss describes its product as an all-in-one community platform for seniors living, bringing together news, events, maintenance, bookings and other community activities. · plusscommunities.com, 7 Oct 2026
- Security certification
- The security page states Pluss Communities achieved ISO 27001:2022 as assessed by independent certified auditors. · plusscommunities.com, 7 Oct 2026
- Support and onboarding
- The contact page directs customers to [email protected], and the about page describes onboarding resources and customer training. · plusscommunities.com, 7 Oct 2026
- Target sectors
- The site presents solutions for retirement living, land lease communities, residential aged care and enterprise operators. · plusscommunities.com, 7 Oct 2026