Pluss Communities is a platform for senior living communities that brings together news, events, maintenance, bookings, and related activities. It is presented for retirement living, land lease communities, residential aged care, and enterprise operators. The pricing page says every operator receives the full platform, including payments, digital displays, surveys, analytics, family access, messaging, a marketplace, and AI content drafting. Operators can customise branding and select features and different views for user types. News can include rich media, audience tags, scheduled posts, notifications, attachments, and multiple channels. Event tools support bookings, payments, attendee management, reminders, and calendar downloads for Google, Outlook, and iCal. Residents can send maintenance descriptions and photos, communicate with staff, and track request progress through completion. Users can pay by credit or debit card; Apple Pay and Google Pay are listed as coming soon. Pluss states it achieved ISO 27001:2022 certification, that stored data is encrypted at rest, and that transmission uses TLS 1.2 or higher. Customer data, including backups, is hosted exclusively in Australia. Pricing is by quote, monthly or annual, per community.
Who it is for
Pluss Communities is intended for retirement living, land lease communities, residential aged care, and enterprise operators. It may suit operators seeking a shared platform for resident communications, events, payments, and maintenance requests.
What is good
- Full platform is included for every operator.
- Events support bookings, payments, and calendar downloads.
- Residents can track maintenance requests through completion.
- Data and backups are hosted in Australia.
What to know first
- Pricing requires a quote.
- Apple Pay and Google Pay are listed as coming soon.
Verdict
Pluss Communities brings resident-facing activities and operator tools together, with customisable branding and views. Operators should request a quote and note that Apple Pay and Google Pay are not yet available according to the listed details.
Get started with Pluss Communities
- Visit the Pluss Communities website.
- Contact Pluss for a quote based on residents per community.
- Choose a monthly or annual fee for the full platform.
- Use the Android, iOS or web platform; ask about onboarding resources and customer training.
Questions about Pluss Communities
How much does Pluss Communities cost?
Pricing is available on request. The full platform is billed as a monthly or annual fee per community, based on resident count; Enterprise HQ is an add-on.
Which platforms does it support?
Pluss Communities is available on Android, iOS and web.
Can residents book amenities and submit service requests?
Yes. Residents can book amenities and send maintenance requests with descriptions and photos, communicate with staff, and track progress through completion.
What payment methods can users use?
Users can pay by credit or debit card. Apple Pay and Google Pay are described as coming soon.
Which calendars can event details be downloaded to?
Event details can be downloaded for Google, Outlook and iCal calendars.
What security protections does Pluss state?
Pluss says it achieved ISO 27001:2022 certification, encrypts stored data, uses TLS 1.2 or higher for transmission, and hosts customer data and backups exclusively in Australia.
Pluss Communities plans and pricing
All plansCompared on property management resident experience software
- Resident mobile app
- Yes
- Two-way messaging
- Yes
- Amenity booking
- Yes
- Resident service requests
- Yes
