Witlingo

What Witlingo is

Witlingo is a resident communications platform for affordable housing organizations, public housing authorities, property managers, and senior living communities. Staff can send updates by text, automated phone call, email, mobile app, supported smart speaker, or web. Messages can be delivered automatically in more than 50 languages. The platform tracks approaching, overdue, and completed resident deadlines and can send reminders. Its communication records can capture when a message was sent, who received it, the channel and language used, delivery confirmation, link activity, call details, responses, and follow-up activity.

Residents can use the WitConnect app to receive and reply to messages, and to access documents, micropages, newsletters, audio updates, and videos. The app can work over Wi-Fi without a mobile data plan. Witlingo describes collaborations involving Amazon Alexa, Google Assistant, Microsoft Cortana, Samsung Bixby, and Twilio communications technology. The company says it stores personal information on limited-access cloud servers, including AWS and Google Cloud, and maintains safeguards for security, integrity, and privacy. Plans include Starter at $99.95 per month, Enterprise at $179.95 per month, Communities at $249.95 per month, and Enterprise Pro+ at $479.95 per month.

Who it suits

Witlingo suits housing providers and senior living communities that need to send resident communications through several channels and manage deadline reminders. It may also fit organizations serving residents who need messages in multiple languages or access to updates over Wi-Fi through a mobile app.

Limits

Starter includes English and one game, while Enterprise includes English and Spanish and three games. Communities includes up to 25 residents and two languages; additional residents cost $2 each and additional languages cost $20 each.

Getting started

1. Visit the Witlingo website.
2. Choose a plan: Starter, Enterprise, Witlingo Communities, or Enterprise Pro+.
3. Use the included communication channels and language allowances for the selected plan.
4. Offer residents the WitConnect app for messages, replies, and resident materials.

Verdict

Choose Witlingo if your housing or senior living organization needs multi-channel resident messaging, deadline reminders, and communication records. Its resident app and multilingual delivery may suit communities with varied access needs. Review the plan limits and resident or language charges against your community's requirements before choosing a plan.