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Zego Resident Experience Management
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What Zego Resident Experience Management is
Zego Resident Experience Management is a customizable resident experience platform for multifamily communities, with a resident app and tools for property staff. Residents can pay rent, submit maintenance requests, get package notifications, message onsite staff, and handle other daily tasks. They can also reserve amenities, browse Marketplace offers, and view or RSVP to community events. Incoming residents can use selected features before moving in, including chat, amenities, and move-in checklists. The app supports lease renewal offers, contracts, and e-signatures through a Blue Moon integration. Staff tools cover maintenance requests, messaging, virtual appointments, amenity calendars, and package workflows. Zego lists integrations with AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi, and package locker partners Luxer One, Package Concierge, and Parcel Pending. The service is available on Android, iOS, and web. Zego says it offers 24x7x365 resident support and uses 256-bit encryption for sensitive data. Pricing is on request, with no amount listed.
Who it suits
It suits multifamily operators and property developers, including traditional multifamily, single-family, HOA, student housing, and corporate housing portfolios. Residents can use it for rent payments, requests, communication, amenities, and community updates.
What it does well
- Rent payments and maintenance requests in the resident app
- Pre-move-in access includes chat and checklists
- Supports lease renewals and e-signatures
- Staff tools include amenity calendars and package workflows
- Available on Android, iOS, and web
What to know first
- Pricing is available only on request
- No listed price amount
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Zego Mobile Doorman | Custom pricing; request pricing for standard packages or additional features | On request |
As gozego.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Zego Resident Experience Management website.
- Contact Zego to request pricing for standard packages or additional growth features.
- Use the Android or iOS app store, or access the web platform.
- Residents can use the app for payments, requests, messaging, packages, and community features.
Verdict
Zego combines resident-facing tasks with tools for property staff across supported portfolio types. Customers must request pricing to learn the cost.
Questions
How much does Zego Resident Experience Management cost?
Zego asks prospective customers to request pricing for standard product packages or additional growth features.
Which platforms are supported?
The service is available on Android, iOS, and web.
Can residents pay rent and submit service requests?
Yes. Residents can pay rent and submit maintenance requests through the app.
Which property management integrations are listed?
Zego lists AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi.
What package locker partners are named?
Zego names Luxer One, Package Concierge, and Parcel Pending.
Who makes the product?
The product is from Zego, which was founded in 2003 and is headquartered in Atlanta, Georgia, United States.
Facts from Zego Resident Experience Management's own pages
- Engagement
- Residents can reserve amenities, find Marketplace offers, and view or RSVP to community events through the app. · gozego.com, 3 Oct 2026
- Founded
- 2003 · gozego.com, 23 Sept 2026
- Headquarters
- Atlanta, Georgia, United States · gozego.com, 23 Sept 2026
- Integrations
- Zego lists property management integrations including AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi. · gozego.com, 3 Oct 2026
- Intended customers
- Zego says it serves traditional multifamily, single-family, HOA, student housing, and corporate housing portfolios, as well as property developers. · gozego.com, 3 Oct 2026
- Mobile availability
- Zego’s terms describe its apps as available through mobile app stores, including Apple and Google stores, for compatible devices. · gozego.com, 3 Oct 2026
- Move-in
- Incoming residents can access selected app features before move-in, including chat, amenities, and customizable move-in checklists. · gozego.com, 3 Oct 2026
- Package partners
- The resident engagement page names Luxer One, Package Concierge, and Parcel Pending as package locker partners. · gozego.com, 3 Oct 2026
- Pricing
- Zego directs customers to request pricing for standard product packages or additional growth features; the page gives no amount. · gozego.com, 3 Oct 2026
- Property operations
- Staff can manage maintenance requests, messaging, virtual appointments, amenity calendars, and package workflows. · gozego.com, 3 Oct 2026
- Purpose
- Zego Mobile Doorman is a customizable resident experience platform designed for multifamily communities. · gozego.com, 3 Oct 2026
- Renewals
- The app supports lease renewal offers, contracts, and e-signatures through its Blue Moon integration. · gozego.com, 3 Oct 2026
- Resident app
- Residents can use the app to submit maintenance requests, receive package notifications, pay rent, message onsite staff, and manage other daily tasks. · gozego.com, 3 Oct 2026
- Security
- Zego says it commissions an annual SSAE18 review, maintains PCI Level 1 compliance, and uses 256-bit encryption for sensitive data. · gozego.com, 3 Oct 2026
- Support
- Zego states it offers 24x7x365 resident support and proactive Client Success Managers. · gozego.com, 3 Oct 2026