Zego Resident Experience Management is a customizable resident experience platform for multifamily communities, with a resident app and tools for property staff. Residents can pay rent, submit maintenance requests, get package notifications, message onsite staff, and handle other daily tasks. They can also reserve amenities, browse Marketplace offers, and view or RSVP to community events. Incoming residents can use selected features before moving in, including chat, amenities, and move-in checklists. The app supports lease renewal offers, contracts, and e-signatures through a Blue Moon integration. Staff tools cover maintenance requests, messaging, virtual appointments, amenity calendars, and package workflows. Zego lists integrations with AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi, and package locker partners Luxer One, Package Concierge, and Parcel Pending. The service is available on Android, iOS, and web. Zego says it offers 24x7x365 resident support and uses 256-bit encryption for sensitive data. Pricing is on request, with no amount listed.
Who it is for
It suits multifamily operators and property developers, including traditional multifamily, single-family, HOA, student housing, and corporate housing portfolios. Residents can use it for rent payments, requests, communication, amenities, and community updates.
What is good
- Rent payments and maintenance requests in the resident app
- Pre-move-in access includes chat and checklists
- Supports lease renewals and e-signatures
- Staff tools include amenity calendars and package workflows
- Available on Android, iOS, and web
What to know first
- Pricing is available only on request
- No listed price amount
Verdict
Zego combines resident-facing tasks with tools for property staff across supported portfolio types. Customers must request pricing to learn the cost.
Get started with Zego Resident Experience Management
- Visit the Zego Resident Experience Management website.
- Contact Zego to request pricing for standard packages or additional growth features.
- Use the Android or iOS app store, or access the web platform.
- Residents can use the app for payments, requests, messaging, packages, and community features.
Questions about Zego Resident Experience Management
How much does Zego Resident Experience Management cost?
Zego asks prospective customers to request pricing for standard product packages or additional growth features.
Which platforms are supported?
The service is available on Android, iOS, and web.
Can residents pay rent and submit service requests?
Yes. Residents can pay rent and submit maintenance requests through the app.
Which property management integrations are listed?
Zego lists AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi.
What package locker partners are named?
Zego names Luxer One, Package Concierge, and Parcel Pending.
Who makes the product?
The product is from Zego, which was founded in 2003 and is headquartered in Atlanta, Georgia, United States.
Zego Resident Experience Management plans and pricing
All plansCompared on property management resident experience software
- Resident mobile app
- Yes
- Two-way messaging
- Yes
- Online rent payments
- Yes
- Amenity booking
- Yes
- Package tracking
- Yes
- Resident service requests
- Yes
