Freedom251 › Property Management Resident Experience Software
DormHearth

What DormHearth is
DormHearth is a web-based student housing management platform for universities, colleges, housing providers, and government organizations. Students can submit housing applications, while administrators manage room assignments, roommate matching, and room changes. Residents send maintenance requests digitally, and staff route and track tickets with notifications and performance reporting. Staff can share announcements and reminders by email, SMS, and in-app notifications, and organize campus events while tracking RSVPs and attendance. A dashboard shows occupancy, work orders, billing, and resident engagement, with reports available for export. The platform includes a resident portal and supports bed assignments and maintenance workflows. Its Starter Plan costs $1.99 per month per license for up to 100 users; the Intermediate Plan costs $1.49 per month per license for 101–500 users. Enterprise pricing is custom. DormHearth states that data is hosted in AWS GovCloud in the United States, encrypted in transit and at rest, and protected with role-based permissions and timestamped activity logs. Institutional identity-provider sign-in supports MFA.
Who it suits
DormHearth is intended for institutions and housing providers managing student residences. It may suit teams that need application, assignment, maintenance, communication, and reporting workflows in one web platform.
What it does well
- Online applications and room assignments for residents.
- Tracks maintenance tickets with notifications and reporting.
- Sends updates through email, SMS, and in-app notifications.
- Dashboard covers occupancy, work orders, billing, and engagement.
- Supports role-based permissions and MFA sign-in.
What to know first
- No free plan is listed.
- No free trial is listed.
- Enterprise pricing is custom and not listed.
Limits
Starter costs $1.99 a month per license and covers up to 100 users, with applications and room assignments, basic maintenance tracking, email and in-app communication, and standard reporting. Intermediate costs $1.49 a month per license for 101–500 users; Enterprise pricing is custom.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Intermediate Plan | per license · 101–500 users · maintenance ticketing with status tracking · text, push notification, and email communication · customizable reports · priority support and onboarding | $1.49 a month |
| Starter Plan | per license · Up to 100 users · applications and room assignments · basic maintenance tracking · email and in-app communication · standard reporting | $1.99 a month |
| Enterprise Plan | Custom Pricing · Unlimited users across multiple dorms and campuses · ERP, CRM, and student information system integrations · custom workflow automation · advanced exports and BI reporting · enterprise security and compliance | On request |
As dormhearth.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the DormHearth website.
- Use the web platform.
- Choose Starter for up to 100 users or Intermediate for 101–500 users.
- Contact DormHearth about Enterprise for unlimited users across multiple dorms and campuses.
- Set up applications, room assignments, and resident workflows.
Verdict
DormHearth combines resident-facing services with staff workflows for assignments, maintenance, communications, and events. Compare its user-count plans with your housing operation’s needs; Enterprise pricing requires a custom quote.
Questions
How much does DormHearth cost?
Starter costs $1.99 a month per license for up to 100 users. Intermediate costs $1.49 a month per license for 101–500 users; Enterprise uses custom pricing.
Is there a free plan or trial?
No free plan or free trial is offered.
What platform does DormHearth run on?
DormHearth is a cloud-based web platform.
What integrations are available?
Enterprise lists ERP, CRM, and student information system integrations. The About page also mentions payment platforms, single sign-on, and reporting tools.
How does DormHearth describe its data security?
It states that data is hosted in AWS GovCloud in the United States, encrypted in transit with TLS/SSL and at rest with AES-256, and that the platform supports role-based permissions, exportable activity logs, and institutional sign-in with MFA support.
What support comes with the plans?
Intermediate lists priority support and onboarding assistance. Enterprise lists dedicated support.
Facts from DormHearth's own pages
- Access and audits
- The platform supports role-based permissions, exportable timestamped activity logs, and institutional identity-provider sign-in with MFA support. · dormhearth.com, 3 Oct 2026
- Applications and assignments
- Students can submit housing applications online, while administrators manage assignments, roommate matching, and room changes. · dormhearth.com, 3 Oct 2026
- Communication
- Staff can send announcements, reminders, and updates through email, SMS, and in-app notifications. · dormhearth.com, 3 Oct 2026
- Events
- Staff and resident assistants can create campus events, promote them, and track RSVPs and attendance. · dormhearth.com, 3 Oct 2026
- Integrations
- The Enterprise plan lists integrations with ERP, CRM, and student information systems; the About page also mentions ERP, payment platforms, single sign-on, and reporting tools. · dormhearth.com, 3 Oct 2026
- Intended users
- The product is described as serving universities, colleges, housing providers, and government organizations managing student housing. · dormhearth.com, 3 Oct 2026
- Maintenance
- Residents can submit maintenance requests digitally, and staff can route and track tickets with notifications and performance reporting. · dormhearth.com, 3 Oct 2026
- Privacy alignment
- DormHearth says its U.S.-hosted data and compliance measures are aligned with FERPA and higher education privacy requirements. · dormhearth.com, 3 Oct 2026
- Product
- DormHearth is a cloud-based student housing management platform for universities, colleges, and dormitory providers. · dormhearth.com, 3 Oct 2026
- Reporting
- The dashboard provides visibility into occupancy, work orders, billing, and resident engagement, with reports available for export. · dormhearth.com, 3 Oct 2026
- Security
- DormHearth states that data is hosted in AWS GovCloud in the United States, the platform is TX-RAMP certified, and data is encrypted in transit with TLS/SSL and at rest with AES-256. · dormhearth.com, 3 Oct 2026
- Support
- The pricing page lists priority support and onboarding assistance for the Intermediate Plan and dedicated support for Enterprise. · dormhearth.com, 3 Oct 2026
Where DormHearth stands on Freedom251
- Property Management Resident Experience Software#15 of 23
- Student Housing Software#19 of 28