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RightResponse Review Requester
What RightResponse Review Requester is
RightResponse Review Requester helps businesses ask customers for reviews through email, SMS, employee QR codes, and private surveys. Its AI can tailor requests using customer and business information, while email messages can include customer or project photos and rotating questions. Businesses can create reusable template, AI-personalized, QR code, and private survey flows, with controls for review destinations, sending hours, follow-ups, and blackout periods. Customer information can be entered directly, through supported Zapier workflows, or through the RightResponse Google Sheet. The dashboard reports request and message activity, QR scans by employee and location, weekly leaderboards, and overall reviews received separately. The company says its private feedback form links to the public review source regardless of the customer’s rating. The web service has no free plan. PAYGO costs $10 a month per location, with usage credits charged separately; the 7-day trial includes 1,000 usage credits and most Pro features without a credit card. Longer SMS messages can use additional paid segments, and SMS sending is listed for the US and Canada only.
Who it suits
It suits businesses and teams that want to request reviews through several channels and track activity by employee or location. The company identifies small business owners, regional managers, corporate teams, agencies, and researchers among its intended users.
What it does well
- Requests can go by email, SMS, employee QR code, or survey.
- AI personalizes requests around customer and business information.
- Flows support send-hour, follow-up, and blackout-period controls.
- Dashboard separates request activity, QR scans, and reviews received.
- Trial includes 1,000 credits without requiring a credit card.
What to know first
- There is no free plan.
- PAYGO usage credits are charged separately from the monthly fee.
- SMS sending is listed for the US and Canada only.
- Longer SMS messages can require additional paid segments.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| PAYGO | Per location per month; usage credits charged separately · Buy credits and pay for usage · Access to most Pro features | $10 a month |
| Core | Per location per month · 100 review responses/month · 1,000 email requests/month · Essentials request templates · Basic dashboard | $19 a month |
| Pro | Per location per month · 200 review responses/month · 2,000 email requests + 200 SMS · AI-powered review requests · Map rank tracking and competitor analysis | $29 a month |
| Pro+ | Per location per month · 500 review responses/month · 5,000 email requests + 500 SMS · Advanced automation · Competitor Voice of Customer | $44 a month |
As rightresponseai.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Verdict
Review Requester offers multiple ways to ask for reviews, with flow controls and separate activity reporting. Check the per-location billing, extra usage costs, and SMS availability for your intended market.
Facts from RightResponse Review Requester's own pages
- AI data use
- The privacy policy says Customer Personal Data is not used to train third-party foundation models. · rightresponseai.com, 7 Oct 2026
- AI personalization
- Its AI uses customer and business information to write requests around each customer’s experience. · rightresponseai.com, 7 Oct 2026
- Flow controls
- Flows can set a review destination, send hours, follow-up steps, and a blackout period to limit repeat requests. · rightresponseai.com, 7 Oct 2026
- Flow options
- Businesses can create reusable template, AI-personalized, employee QR code, and private survey flows. · rightresponseai.com, 7 Oct 2026
- Integrations
- Customer information can enter through supported Zapier workflows, the RightResponse Google Sheet, or direct entry. · rightresponseai.com, 7 Oct 2026
- Intended users
- The company describes its audience as including small business owners, regional managers, corporate teams, agencies, and researchers. · rightresponseai.com, 7 Oct 2026
- Photos and questions
- Email requests can include customer or project photos and relevant questions, which can rotate across requests. · rightresponseai.com, 7 Oct 2026
- Reporting
- The dashboard reports request and message activity, employee and location QR scans, weekly leaderboards, and overall reviews received separately. · rightresponseai.com, 7 Oct 2026
- Review policy
- RightResponse says it does not review gate; its private feedback form includes a link to the public review source regardless of the customer’s rating. · rightresponseai.com, 7 Oct 2026
- Security
- The privacy policy says the company uses safeguards including encryption in transit, access controls, logging and audit, secure software development, vulnerability management, and incident response. · rightresponseai.com, 7 Oct 2026
- SMS limit
- The product page says longer SMS messages can use additional paid segments; the pricing page lists SMS sending as US and Canada only. · rightresponseai.com, 7 Oct 2026
- Trial
- The trial lasts 7 days and includes 1,000 usage credits and access to most Pro features, with no credit card required. · rightresponseai.com, 7 Oct 2026
- What it does
- Review Requester helps businesses request reviews through employee QR codes, SMS, email, and private surveys. · rightresponseai.com, 7 Oct 2026
Where RightResponse Review Requester stands on Freedom251
- Review Generation Software#24 of 31