reOS

Name: reOS
Price: 249 USD

Paid APIWeb

What reOS is

reOS is a customer research platform for planning studies, recruiting participants, interviewing them, and analyzing feedback. It accepts interviews, tickets, emails, feedback forms, recordings, transcripts, and datasets for transcription and analysis, and links research claims to supporting sources. Its DIVE pipeline decodes, improves, validates, and enriches observations. Researchers can conduct browser interviews with live AI tips or run AI-moderated interviews in parallel while listening as silent observers. Supported study formats include live and AI-moderated interviews, unmoderated prototype tests, surveys, feedback forms, and support-ticket research. Teams can track initiatives to follow through on customer findings. MCP-compatible assistants such as Claude, ChatGPT, and Gemini can create projects, import data, launch analysis, and search research with cited evidence. Integrations include tools such as Gong, Slack, Zoom, Jira, Salesforce, Snowflake, and Google Drive; Zendesk is marked coming soon. Plans start at $59/mo, and there is no free plan. Researcher offers 12 monthly units, three full seats, and a panel of up to 500 contacts. The trust center lists SOC 2 Type II, ISO/IEC 27001:2022, ISO/IEC 42001:2023, and GDPR compliance.

Who it suits

reOS suits individual researchers and small teams through larger research organizations, with plan options also described for enterprise needs. It is relevant to teams combining interviews and other customer feedback, and those wanting analysis connected to cited evidence.

What it does well

Handles interviews, tickets, emails, recordings, and datasets.
Supports live, AI-moderated, and unmoderated study formats.
Claims can be linked to supporting research sources.
MCP-compatible assistants can search with cited evidence.
Trust center lists three certifications and GDPR compliance.

What to know first

No free plan is available.
Plans start at $59/mo.
Zendesk integration is marked coming soon.
Additional units and outreach sendouts can incur charges.

Limits

Researcher includes 12 units monthly, three full seats, 20 projects, and a panel of up to 500 contacts. AI-moderated interviews and audio or video reports use two units; outreach sendouts cost $0.02 per recipient, and panel contacts beyond the plan cost $10 per 1,000 per month.

Plans

Plan	Billed and limits	Price
Team	$249/ month · 60 units / month · top up $5 · 15 full seats · unlimited projects · panel up to 5,000 contacts · unlimited viewers and storage	$249 a month
Team (yearly billing)	$2,490 a year, works out to $208 / mo · 60 units granted monthly · 15 full seats · unlimited projects · panel up to 5,000 contacts · unlimited viewers and storage	$2,490 a year
Researcher	$59/ month · 12 units / month · top up $6 · 3 full seats · 20 projects · panel up to 500 contacts · unlimited viewers and storage	$59 a month
Researcher (yearly billing)	$590 a year, works out to $49 / mo · 12 units granted monthly · 3 full seats · 20 projects · panel up to 500 contacts · unlimited viewers and storage	$590 a year
Scale	$999/ month · 300 units / month · top up $4 · 40 full seats · unlimited projects · panel up to 25,000 contacts · SSO · priority support · unlimited viewers and storage	$999 a month
Scale (yearly billing)	$9,990 a year, works out to $833 / mo · 300 units granted monthly · 40 full seats · unlimited projects · panel up to 25,000 contacts · SSO · priority support · unlimited viewers and storage	$9,990 a year
Enterprise	Custom annual subscription · Custom units, seats and panel size · SAML SSO & SCIM · PII removal · custom domain and white label · dedicated support	On request

As reos.ai lists them, read 29 Sept 2026. The maker's own page has the final word.

Getting started

Open the reOS website
Choose a Researcher, Team, Scale, or Enterprise plan
Create a research project
Import research data or connect an integration
Run interviews, analysis, or searches with cited evidence

Verdict

reOS covers research planning through analysis and follow-up, with multiple study formats and a broad range of listed integrations. Its paid plans use units, so teams should check the included allowances and extra charges against their research volume.

Questions

What does reOS cost?

Researcher costs $59 per month, or $49 per month with yearly billing at $590 annually. There is no free plan.

What study types are supported?

reOS supports live interviews, AI-moderated interviews, unmoderated prototype tests, surveys, feedback forms, and support-ticket research.

Which integrations are available?

Integrations include Gong, Intercom, Front, Slack, Google Meet, Zoom, Microsoft Teams, Linear, Jira, GitHub, HubSpot, Salesforce, Snowflake, Google Calendar, Google Drive, OneDrive, SharePoint, Prolific, and Tremendous. Zendesk is marked coming soon.

Can AI assistants connect to reOS?

Yes. Claude, ChatGPT, Gemini, and other MCP-compatible assistants can create projects, import data, launch analysis, and search cited research.

Who makes reOS?

Flob Inc. is the legal entity behind reOS and holds its agreements, certifications, and data processing agreement.

Facts from reOS's own pages

Additional charges: Outreach campaign sendouts are billed at $0.02 per recipient and panel contacts beyond the plan cost $10 per 1,000 per month. · reos.ai, 29 Sept 2026
AI analysis: Its DIVE pipeline decodes, improves, validates and enriches research observations, with claims linked to supporting sources. · reos.ai, 29 Sept 2026
Data protection: The trust center states that reOS uses TLS 1.2+ in transit, AES-256 at rest, and does not allow listed AI providers to train on research content. · reos.ai, 29 Sept 2026
Data residency: Customer research data at rest can be hosted in the EU (Frankfurt) or United States, while account, authentication and organization registry data stays in the EU. · reos.ai, 29 Sept 2026
Integrations: Listed integrations include Gong, Intercom, Front, Slack, Google Meet, Zoom, Microsoft Teams, Linear, Jira, GitHub, HubSpot, Salesforce, Snowflake, Google Calendar, Google Drive, OneDrive, SharePoint, Prolific and Tremendous; Zendesk is marked coming soon. · reos.ai, 29 Sept 2026
Intended users: The pricing page describes Researcher for individuals and small teams, Team for growing teams, Scale for research organizations and Enterprise for large organizations with specific needs. · reos.ai, 29 Sept 2026
Interview features: Users can conduct browser interviews, use live AI tips, or run AI-moderated interviews in parallel and listen in as silent observers. · reos.ai, 29 Sept 2026
Maker: The trust center identifies Flob Inc. as the legal entity behind reOS and holder of its agreements, certifications and DPA. · reos.ai, 29 Sept 2026
MCP: Claude, ChatGPT, Gemini and other MCP-compatible assistants can connect to reOS to create projects, import data, launch analysis and search research with cited evidence. · reos.ai, 29 Sept 2026
Pricing units: A unit covers one interview, 100 short-form items or one written report; AI-moderated interviews and audio or video reports cost two units. · reos.ai, 29 Sept 2026
Product: reOS is a customer research platform for planning studies, conducting interviews, analyzing feedback and tracing insights to their sources. · reos.ai, 29 Sept 2026
Research inputs: reOS can ingest interviews, tickets, emails, feedback forms, recordings, transcripts and datasets for transcription and analysis. · reos.ai, 29 Sept 2026
Research workflow: The platform supports planning, participant recruitment, interviews, analysis and tracked initiatives to close the loop with customers. · reos.ai, 29 Sept 2026
Security: The trust center lists SOC 2 Type II, ISO/IEC 27001:2022 and ISO/IEC 42001:2023 certifications, plus GDPR compliance. · reos.ai, 29 Sept 2026
Support: Pricing lists standard support on Researcher and Team, priority support on Scale, and dedicated support on Enterprise. · reos.ai, 29 Sept 2026

Where reOS stands on Freedom251

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