User Interviews

Name: User Interviews
Price: 41 USD

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What User Interviews is

User Interviews connects research teams with participants for user research, market research, and AI training studies. Its Recruit product targets and screens participants, automates scheduling and incentives, and offers AI-powered matching and fraud detection. Teams can recruit from the company’s proprietary panel or their own panel; the company says it does not source its panel participants from third parties. Screeners support advanced logic and video responses. Research Hub helps teams conduct research with their own users and build an opt-in participant panel. Listed study formats include moderated interviews, focus groups, unmoderated tasks, surveys, multi-day studies, diary studies, and usability tests. The service also lists AI synthesis, transcription, and prototype support. Integrations include Zoom, Microsoft Teams, Google Calendar and Meet, Qualtrics, SurveyMonkey, Typeform, and UserTesting; research-tool integrations are available on any plan. APIs support custom integrations, participant-data refresh, and recruitment workflows. User Interviews states that it is SOC 2 Type II, ISO 27001, and ISO 27701 certified, and that customer data is encrypted at rest and in transit. The listed Recruit Essential option costs $41 a year, while Recruit Pay As You Go costs $49, paid once.

Who it suits

It suits research teams that need participant recruitment, screening, scheduling, or research with their own users. Its listed study formats and APIs also suit teams running varied studies or building custom integrations.

What it does well

Recruit automates scheduling and incentives.
Screeners support advanced logic and video responses.
Research Hub supports an opt-in participant panel.
Research-tool integrations are available on any plan.
Customer data is encrypted at rest and in transit.

What to know first

No free plan is listed.
Recruit Essential options are limited to 60 or 150 sessions.
Recruit Custom starts at 250 sessions.
Research Hub CRM starts at 1,000 contacts.

Plans

Plan	Billed and limits	Price
Recruit Essential	$41/session or $82/session; billed annually · 60 or 150 sessions · Advanced B2B targeting (+$35/session or +$41/session)	$41 a year
Recruit Pay As You Go	$49/session or $98/session; paid per session · Flexible number of sessions · Advanced B2B targeting (+$45/session or +$49/session)	$49, paid once
Recruit Custom	Billed annually · Starts at 250 sessions · Advanced B2B targeting at custom rate	On request
Research Hub CRM	Book a demo · Starts at 1,000 contacts in your participant CRM	On request
Research Hub Workflow	Book a demo · Starts at 3 seats · Unlimited collaborators	On request

As userinterviews.com lists them, read 30 Sept 2026. The maker's own page has the final word.

Verdict

User Interviews combines participant recruitment with tools for research using a team’s own users. Its paid plans have stated session and contact starting points, so teams should match those limits to their study needs.

Facts from User Interviews's own pages

APIs: The Hub Participant API supports custom integrations and real-time participant data refresh, while the Recruitment API provides access to participant targeting, screening, scheduling, and incentive workflows. · userinterviews.com, 30 Sept 2026
Company founding: The About page describes the company as founded by three co-founders and says the company is ten years old, but does not state a founding year or headquarters. · userinterviews.com, 30 Sept 2026
Company status: The site says User Interviews is now part of UserTesting, Inc., which is acquiring User Interviews. · userinterviews.com, 30 Sept 2026
Data protection: Customer data is encrypted at rest with AES-256 and in transit with TLS 1.2 or 1.3; servers are located in the United States. · userinterviews.com, 30 Sept 2026
Integrations: The integration directory includes tools such as Zoom, Microsoft Teams, Google Calendar and Meet, Qualtrics, SurveyMonkey, Typeform, and UserTesting; the page says research-tool integrations are available on any plan. · userinterviews.com, 30 Sept 2026
Notable limits: Recruit Essential is offered in 60- and 150-session options, Recruit Custom starts at 250 sessions, and Research Hub CRM starts at 1,000 contacts. · userinterviews.com, 30 Sept 2026
Participant panel: The company describes its panel as proprietary and says it does not source participants from third parties. · userinterviews.com, 30 Sept 2026
Purpose: User Interviews connects researchers with participants and provides access to its panel or a team's own panel for user research, market research, and AI training studies. · userinterviews.com, 30 Sept 2026
Recruitment: Its Recruit product targets and screens participants, automates scheduling and incentives, and offers AI-powered matching and fraud detection. · userinterviews.com, 30 Sept 2026
Research Hub: Research Hub automates research with a team's users and supports building an opt-in participant panel. · userinterviews.com, 30 Sept 2026
Screening: Screeners can use advanced logic and video responses for in-depth participant qualification. · userinterviews.com, 30 Sept 2026
Security certifications: User Interviews says it is SOC 2 Type II, ISO 27001, and ISO 27701 certified. · userinterviews.com, 30 Sept 2026
Support and uptime: The security page states a 99% uptime commitment and responses to technical support requests within 24 business hours. · userinterviews.com, 30 Sept 2026
Support options: The pricing page lists project coordinator and live chat support for Pay As You Go, customer success support for Essential, and prioritized support for Custom. · userinterviews.com, 30 Sept 2026