Userlytics

What Userlytics is

Userlytics is a remote UX research platform for studying how people use websites, mobile apps, desktop applications, prototypes, and competitor assets. Research teams can run moderated, unmoderated, and quantitative studies, as well as card sorting, tree testing, and X-second tests. The platform offers AI UX analysis, AI transcription, sentiment analysis, and other AI features. Session materials can include picture-in-picture screen, webcam, and audio recordings, annotations, highlight reels, heatmaps, and advanced UX metrics. Userlytics says its global participant panel has over 2 million people across more than 150 countries, and participant recruitment is available. Prototype integrations named by the company include Figma, Adobe XD, Proto.io, and InVision; it also describes Google and Microsoft Calendar support. Study creators can block screen recording during sensitive moments to protect personally identifiable information. A redesigned tester experience is available on iOS and Android, and participants can access studies through the mobile app. Premium costs $699 a month, billed annually, and includes five seats and 50 AI transcriptions per month. Enterprise is listed at $34 per participant session with annual billing and volume discounts; its price card also says as low as 30 USD per session. Project Based has custom pricing and requires a minimum purchase of five participant sessions. The company says it has provided UX insights since 2009 and is headquartered in Miami, Florida, USA.

Who it suits

Userlytics suits UX researchers who need remote studies across websites, apps, desktop software, prototypes, or competitor assets. It can also suit teams that need participant recruitment, moderated or unmoderated methods, and analysis and reporting tools.

Limits

Premium costs $699 a month billed annually and includes five seats and 50 AI transcriptions per month. Project Based requires at least five participant sessions; Limitless plan pricing is custom.

Getting started

1. Open the Userlytics website.
2. Choose Premium, Enterprise, Limitless, or Project Based based on the listed plan terms.
3. For Premium, arrange the 699.00 USD monthly plan billed annually, with five seats and 50 AI transcriptions per month.
4. For Project Based, plan for a minimum purchase of five participant sessions.
5. Create a study for a website, app, desktop application, prototype, or competitor asset.
6. Choose a moderated, unmoderated, quantitative, card sorting, tree testing, or X-second test method.

Verdict

Choose Userlytics for remote UX research with multiple study methods, participant recruitment, recording and analysis tools, and prototype integrations. Teams comparing plans should account for Premium’s annual billing or the five-session minimum on Project Based purchases.