No. 15 of 52 ·Usability Testing Software

Userlytics

Name: Userlytics
Price: 34 USD

Web · Windows · Mac · Android · iPhone · Extension · paid plans from $699/mo

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Freedom report

Two barsScore 5.3

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely5 of 6 device platforms
DocumentedPlans, terms and facts published

Userlytics is ranked #15 of 52 in usability testing software on Freedom251. It runs on Android, Browser extension, iOS, macOS, Web, Windows. There is no free plan. Paid plans start at $699/mo.

Userlytics plans and pricing

All plans

Enterprise $34 once Per participant / session; annual plan with volume discounts Unlimited seats · price card lists $34/session; page also says as low as $30/session userlytics.com · 3 Oct 2026

Premium $699/mo Paid annually; flexible payment plans 5 seats · 50 AI transcriptions/month · unlimited self-recruited participants userlytics.com · 3 Oct 2026

Limitless Not published Custom quote · unlimited accounts, tests, concurrent tests, and seats userlytics.com · 3 Oct 2026

Project Based Not published Custom pricing · no subscription required · minimum 5 participant sessions userlytics.com · 3 Oct 2026

Compared on usability testing software

Free plan: No
Paid from: $699/mo

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The record

Product: Userlytics is a remote UX research platform for usability testing websites, mobile apps, desktop applications, prototypes, and competitor assets.
Research methods: It supports moderated, unmoderated, and quantitative testing, along with card sorting, tree testing, and X-second tests.
AI analysis: The platform offers AI UX analysis, AI transcriptions, sentiment analysis, and other AI features.
Participant panel: Userlytics says its global participant panel has over 2 million participants across more than 150 countries.
Recording and reporting: Session tools include picture-in-picture screen, webcam, and audio recording, annotations, highlight reels, heatmaps, and advanced UX metrics.
Integrations: Its prototype integrations page names Figma, Adobe XD, Proto.io, and InVision, and describes Google and Microsoft Calendar support.
Security: Userlytics states that it and its AWS hosting provider are ISO 27001 certified, and that AWS is also SOC 1, 2, and 3 certified.
Privacy compliance: The company states that it is GDPR and CCPA compliant, hosts EU data in the EU, and is certified under the EU-US, UK, and Swiss-US Data Privacy Frameworks.
Privacy feature: Study creators can block screen recording during sensitive moments to protect personally identifiable information.
Support: Userlytics advertises a 24-hour support turnaround and offers UX consulting for study design, participant targeting, result analysis, and reporting.
Mobile access: A redesigned tester experience is available on iOS and Android, and participants can access studies through the mobile app.
Notable limit: The Project Based plan requires a minimum purchase of five participant sessions.
Company history: Userlytics says it has been providing UX insights since 2009 to businesses, nonprofits, and startups.
Headquarters: Miami, Florida, USA
Price from: $699/mo

Where it ranks on Freedom251

Best Usability Testing Software in 2026#15 of 52
Best AI User Research Tools in 2026#15 of 33
Best UX Research Software in 2026#11 of 29

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Sources

userlytics.com/user-experience-research/pricing-and-pl· checked 3 Oct 2026
userlytics.com· checked 3 Oct 2026
userlytics.com/user-experience-research/prototype-inte· checked 3 Oct 2026
userlytics.com/user-experience-research/information-se· checked 3 Oct 2026
userlytics.com/helpcenter/testers/mobile-tester-experi· checked 3 Oct 2026
userlytics.com/user-experience-research/about-remote-u· checked 3 Oct 2026