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Dialogue AI
What Dialogue AI is
Dialogue AI is a web-based research platform for AI-moderated interviews and surveys that turns customer conversations into insights for decision-making. Users can provide research goals, materials, or an existing plan, and the platform generates a methodology, audience, and discussion guide. Researchers can invite their own customers or recruit from a vetted global panel of more than 50 million participants. The AI moderator can conduct conversational interviews simultaneously in over 30 languages and probe follow-up topics. Dialogue also supports quantitative surveys, unmoderated studies, interview transcription, and AI synthesis. Use cases include discovery research, concept testing, usability testing, and voice-of-the-customer research. Studies can use images, video, GIFs, Figma files, and live websites as stimuli; Insights Chat lets users ask questions about their research and surface insights. Dialogue lists SOC 2 Type II, GDPR, and HIPAA compliance. Its privacy policy says interview content may be sent to Anthropic and Google for AI features under agreements prohibiting use to train or improve their models. Camera-enabled interviews may collect face data and derived signals; camera capture can be disabled per study. Video and derived signals follow customer retention settings and deletion policy, for no longer than seven years after an interview. Dialogue AI Inc. invites prospective customers to book a demo; pricing is on request.
Who it suits
Dialogue describes its platform as serving researchers, designers, marketers, engineers, and salespeople conducting research. It suits teams that want to combine AI-moderated qualitative interviews with quantitative surveys across the listed research use cases.
What it does well
- Generates study plans from goals, materials, or an existing plan.
- Can interview participants simultaneously in over 30 languages.
- Offers recruitment from a vetted global panel of 50M+.
- Supports surveys, interviews, transcription, and AI synthesis.
- Studies can include images, video, GIFs, Figma files, and live websites.
- Lists SOC 2 Type II, GDPR, and HIPAA compliance.
What to know first
- Pricing is available on request.
- Camera-enabled interviews may collect face data and derived signals.
- Interview video and derived face signals may be retained for up to seven years.
Getting started
- Visit the Dialogue AI website.
- Book a demo to see how it can support your team's research.
- Provide research goals, materials, or an existing plan to generate a study.
- Invite your own customers or recruit participants from the vetted global panel.
- Choose quantitative surveys or AI-moderated interviews for the study.
Verdict
Choose Dialogue AI if your team wants to create studies from research goals and run AI-moderated interviews or quantitative surveys across its listed use cases. Review its privacy details if studies may use camera-enabled interviews, and book a demo to discuss the paid offering.
Questions
How much does Dialogue AI cost?
The product is paid, with pricing available on request. The site invites prospective customers to book a demo.
Which platforms does Dialogue support?
The listed platform is web.
What kinds of research does it support?
It supports discovery research, concept testing, usability testing, voice-of-the-customer research, and quantitative surveys.
Can researchers recruit participants through Dialogue?
Researchers can invite their own customers or recruit from a vetted global panel of more than 50 million. Users of its auto recruit capabilities can access Prolific's participant network from within the platform.
What does Dialogue say about privacy and camera data?
Interview content may be sent to Anthropic and Google for AI features under agreements prohibiting use to train or improve their models. Camera-enabled interviews may collect face data and derived signals, and camera capture can be disabled for a study.
Who makes Dialogue AI?
The site identifies the company as Dialogue AI Inc. and lists co-founders Benjamin Lo, Justin Hoang, and Hubert Chen.
Facts from Dialogue AI's own pages
- AI interviews
- Its AI moderator conducts conversational interviews simultaneously in over 30 languages and can probe follow-up topics. · dialogueai.com, 4 Oct 2026
- AI providers
- The privacy policy says interview content may be sent to Anthropic and Google to provide AI features, under agreements that prohibit using it to train or improve their own models. · dialogueai.com, 4 Oct 2026
- Analysis
- Insights Chat lets users ask questions about their research and surface insights. · dialogueai.com, 4 Oct 2026
- Biometric data
- The privacy policy says camera-enabled interviews may collect face data and derived signals; camera capture can be disabled for a study. · dialogueai.com, 4 Oct 2026
- Company
- The site identifies the company as Dialogue AI Inc. and lists co-founders Benjamin Lo, Justin Hoang, and Hubert Chen. · dialogueai.com, 4 Oct 2026
- Face data retention
- Interview video and derived face signals are retained according to the customer’s retention settings and deletion policy, for no longer than seven years after the interview. · dialogueai.com, 4 Oct 2026
- Headquarters
- Los Angeles, California, United States · dialogueai.com, 28 Sept 2026
- Integration
- Dialogue announced that users of its auto recruit capabilities can access Prolific's participant network from within the platform. · dialogueai.com, 4 Oct 2026
- Participant recruitment
- Researchers can invite their own customers or recruit participants from a vetted global panel of 50M+. · dialogueai.com, 4 Oct 2026
- Pricing
- The maker’s site invites visitors to book a demo and does not state plan prices on the pages opened. · dialogueai.com, 4 Oct 2026
- Product
- Dialogue is a research platform for AI-moderated interviews and surveys that turns customer conversations into decision-ready insights. · dialogueai.com, 4 Oct 2026
- Research formats
- The platform supports quantitative surveys as well as AI-moderated interviews. · dialogueai.com, 4 Oct 2026
- Research methods
- The platform supports quantitative surveys as well as AI moderated qualitative interviews. · dialogueai.com, 4 Oct 2026
- Research use cases
- The site lists discovery research, concept testing, usability testing, and voice-of-the-customer research as use cases. · dialogueai.com, 4 Oct 2026
- Security and compliance
- The maker describes the product as enterprise-ready and lists SOC 2 Type II, GDPR, and HIPAA compliance. · dialogueai.com, 4 Oct 2026
- Stimuli
- Studies can use images, video, GIFs, Figma files, and live websites as stimuli. · dialogueai.com, 4 Oct 2026
- Study creation
- It generates a study methodology, audience, and discussion guide from research goals and materials. · dialogueai.com, 4 Oct 2026
- Study setup
- Users can provide research goals, materials, or an existing plan, and Dialogue generates a study with methodology, audience, and discussion guide. · dialogueai.com, 4 Oct 2026
- Support
- The privacy policy says Dialogue provides service support and responds to user requests, questions, and feedback. · dialogueai.com, 4 Oct 2026
- Support and sales
- The site invites prospective customers to schedule a demo to see how Dialogue can support their team's research. · dialogueai.com, 4 Oct 2026
- Target users
- Dialogue describes its platform as serving researchers, designers, marketers, engineers, and sales people conducting research. · dialogueai.com, 4 Oct 2026
- Training
- Dialogue says its system is trained and validated by researchers from OpenAI, Google DeepMind, Airbnb, and other organizations. · dialogueai.com, 4 Oct 2026
- Use cases
- Dialogue describes use cases including discovery research, concept testing, usability testing, and voice of the customer research. · dialogueai.com, 4 Oct 2026
Where Dialogue AI stands on Freedom251
- Conversational AI Survey Platforms#14 of 27
- AI User Research Tools#28 of 33