unitQ Research

What unitQ Research is

unitQ Research runs customer interviews and synthesizes responses into reports covering themes, sentiment, quotes, and recommendations. Participants can take adaptive interviews by chat, voice, or video, either on their own time through a link or as part of continuing research tied to customer cohorts, behavior, or churn signals. The product supports more than 100 languages and combines interviews with surveys, an AI research assistant, and instant AI reports. All plans include unlimited users, brand customization, webhooks, embeds, exports, and MCP access. Credit use varies by interview format: chat responses cost 1 credit, voice 8, and video 10. Pro costs $99 a month and includes 10,000 survey responses and 100 AI interview credits monthly; extra credits cost $0.75 each. Team costs $449 a month and includes 50,000 survey responses and 500 credits monthly; extra credits cost $0.65 each. Enterprise pricing and usage amounts are custom, with extra credits at $0.60 each. A 30-day trial is available, but there is no free plan. The product is available on web and through an API.

Who it suits

It suits product, research, customer experience, and marketing teams that want to combine surveys with multilingual, ongoing customer interviews. Teams can also use it to connect research to customer cohorts, behavior, or churn signals.

Limits

The 30-day trial is available, but there is no free plan. Pro includes 10,000 survey responses and 100 AI interview credits per month; Team includes 50,000 responses and 500 credits, with extra-credit charges applying. Enterprise uses custom response and credit amounts.

Getting started

1. Open the unitQ Research website
2. Start the 30-day trial or choose a paid plan
3. Create surveys or adaptive interviews
4. Share an interview link for participant responses
5. Connect listed sources or integrations as needed
6. Review generated reports and export findings

Verdict

unitQ Research brings interviews, surveys, and synthesized reporting together, with support for ongoing research and more than 100 languages. Consider the credit allowances and per-credit costs when choosing a plan.